Resume
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Location: Arlington, TX, USA
University: University of Phoenix
Major: Masters in Healthcare Informatics

Resume

Dana Farris


xxx-xxx-xxxx
xxx-xxx-xxxx

Objective
Seeking a part time position at a reputable facility utilizing my skills and education.


Skills

• Healthcare I T
• Training End Users
• User Experience Specialist
• Software Automation
• Healthcare Administration
• Software Development
• Project Management
• Sql
• Software Implementation
• Hardware Implementation
• Distribution and Storage of Drug Products
• Dosage Calculations and Medication Errors
• Inventory Control
• Pharmacology
• Pharmacy Safety
• Preparing and Dispensing Medications
• Understanding Prescription Labels
• Prior Authorization
• Medicare Part D
• Customer Service
• Billing
• Mathematical skills

Education

University of Phoenix 2015-2018
Masters of Healthcare Administration (Informatics) Degree, 2018

University of Texas at Arlington 2011-May 2014
Bachelors of Science Degree, 2014

Tarrant County College, Arlington, Texas
Associates of Applied Science Degree, 2011

Everest College Mid-Cities Campus, Arlington, Texas
Pharmacy Technician Diploma, February 2010

Mansfield Timberview High School, Mansfield, Texas
Diploma, 2007 (early graduate)






Experience

Software Application Engineer
YIPS Metairie, La (11/18-Present)

• Assist with software feature client feedback and improvements
• Troubleshoot production and demonstration software and systems
• Assist in Deployment of production software
• Collaborate with developers and assist in debugging software systems
• Collaborate with sales personnel and client users
• Configure, install, and commission client software solutions
• Train client personnel on software features
• Maintain compliance with HIPAA regulatory requirements.
• Provide post-sales support

I.T. Quality Analyst
AlixaRx Plano, Tx (07/17-09/18)

• Investigate the causes of non-conforming software and train users
• Monitor debugging process results
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Perform thorough regression testing when bugs are resolved
• Identify, record, document thoroughly and track bugs
• Design, develop and execute automation scripts
• Provide time estimates to prioritize, plan and coordinate testing strategy
• Create detailed, comprehensive and well-structured test plans and test cases
• Assist with installing and configuring new SQL servers
• Assist with company I T migrations
• Assist with Deployment Validation Testing
• Assist with the deployment of new software
• Software Automation

I.T. Pharmacy Analyst II
AlixaRx Plano, Tx (04/15-07/17)

• Analyze, detect, identify and correct technical problems and deficiencies
• Monitor and collect data on system performance
• Determine proper installation parameters for software and hardware, for smooth integration, transition and efficiency
• Answer incoming IT calls
• Troubleshoot system problems and coordinate solutions with vendors
• Software Implementation
• Operating and maintaining information systems
• Provide training on different software systems
• Provide expert level support and configuration of assigned applications
• Create custom solutions and advanced configuration options to solve operational or workflow issues
• Support and install software applications, including on call support
• Assist with installing and configuring new SQL servers

Pharmacy Technician Instructor
Remington College Fort Worth, Tx (12/14-04/15)

Provide instruction to Pharmacy Technician classes.
Adherence to applicable accreditation commission standards or agencies regulations, the school policies and procedures, and the department’s curricula.
Monitor school progress, conduct student orientations and advise students throughout the program.
Assist with on-going review and development of curricula in the department and make suggestions per policy.
grade and electronically record assignments, actively promote student retention, support externship activities as applicable

Pharmacy Support Rep
PDX Inc Fort Worth, Tx (09/14-12/14)

• Answered incoming IT calls
• On site software Installations
• Software Updates
• Assisted with third party claims
• Traveled on site to train customers on new software
• Troubleshooting
• Software Implementation
• Hardware Implementation
• Troubleshoot SQL Server service outages as they occur
• Tuning T-SQL queries to improve performance



Pharmacy Technician
PharMerica Arlington, Tx (08/10-09/14)
• Customer Service
• Medicare Part D
• Billing Specialist
• Prior Authorization


Tax Preparer
Liberty Tax Service Arlington, Tx (12/13- 4/14)
• Prepared federal and state tax returns
• Called and corresponded with the IRS
• Administrative work
• Assist customers with tax information
• Filed confidential documents
• Took inbound and made outbound calls to current and former clients


Care giver (CNA)
Home Health (private company) Dallas, tx (04/12-04/13)
• Prepared meals
• Took and recorded vital signs
• Performed household tasks
• Helped with daily living activities
• Corresponded with nurses and physicians to ensure adequate healthcare


Pharmacy Technician
Target Pharmacy Dallas, Texas (02/10-08/10)
• Filled Prescriptions
• Prepared and Dispensed Medications
• Insurance verification
• Customer Service

Pharmacy Technician (12/09-02/10)
Target Pharmacy (160 hours Externship for Pharmacy Technician), Dallas, Texas (12/09-02/10)
• Filled Prescriptions
• Prepared and Dispensed Medications
• Verified Medical Insurance
• Customer Service

Adjunct, Software, Engineer, pharamcy, healthcare administration, healthcare informatics