RESUME
MEGAN R CERVANTES
1718 S. Longmore mesa, 85202/------------/ ------------
Skills Summary
I am self-motivated, determined and eager to learn. I have excellent oral and written communication skills, good with time management, and organized. I work well with others and give the best of my abilities to the job I am working at.
Education
• Bachelors Of Science/Minor in family studies- The University of Arizona 2011-2015
• Associates in nursing/ BSN- SCC and University of Iowa- 2019-present
Experience
Front Office, Ortho Arizona; Mesa, AZ 2016-2018
Front office duties including, checking in patients and checking out. Communicating with patients regarding copays, deductibles and any outstanding balances. Schedule patients for future appointments and in office procedures via centricity. Manage Physical Therapy check in, making patient charts and organizing PT paperwork. Answering phone calls on doctor line and transferring information to correct person, open office in the morning as well as closing duties and running end of day batch.
Medical Office, Scottdale Treatment Institute; Scottsdale, AZ 2015-2016
Opening and closing medical office. Created a non-judgment environment while interacting with patients. Daily tasks include answering in- coming calls, scheduling patients for appointments, therapy sessions and inductions. Verifying insurance, faxing, charting, prior authorizations and prescription refill requests. Collected urine drug test upon request of doctor and shipping out results/sample to lab daily. Collected payments via quickbooks and maintained an organized end of the day report.
Hostess, The Cheesecake Factory; Tucson &Chandler Az, 2013-2016
Front of the house hospitality, welcoming in customers with a positive attitude. Keeping the rotation of the restaurant floor organized and regulated within servers, while collaborating with management to increase smooth and excellent customer service.
MEGAN R CERVANTES
1718 S. Longmore mesa, 85202/------------/ ------------
Skills Summary
I am self-motivated, determined and eager to learn. I have excellent oral and written communication skills, good with time management, and organized. I work well with others and give the best of my abilities to the job I am working at.
Education
• Bachelors Of Science/Minor in family studies- The University of Arizona 2011-2015
• Associates in nursing/ BSN- SCC and University of Iowa- 2019-present
Experience
Front Office, Ortho Arizona; Mesa, AZ 2016-2018
Front office duties including, checking in patients and checking out. Communicating with patients regarding copays, deductibles and any outstanding balances. Schedule patients for future appointments and in office procedures via centricity. Manage Physical Therapy check in, making patient charts and organizing PT paperwork. Answering phone calls on doctor line and transferring information to correct person, open office in the morning as well as closing duties and running end of day batch.
Medical Office, Scottdale Treatment Institute; Scottsdale, AZ 2015-2016
Opening and closing medical office. Created a non-judgment environment while interacting with patients. Daily tasks include answering in- coming calls, scheduling patients for appointments, therapy sessions and inductions. Verifying insurance, faxing, charting, prior authorizations and prescription refill requests. Collected urine drug test upon request of doctor and shipping out results/sample to lab daily. Collected payments via quickbooks and maintained an organized end of the day report.
Hostess, The Cheesecake Factory; Tucson &Chandler Az, 2013-2016
Front of the house hospitality, welcoming in customers with a positive attitude. Keeping the rotation of the restaurant floor organized and regulated within servers, while collaborating with management to increase smooth and excellent customer service.