Resume
KASUN MARSHALL
555 S Park Victoria Dr, Apt #413, Milpitas, CA 95035
Website: ------------
Email: ------------
Phone:------------
EDUCATION
Southeast Missouri State University Cape Girardeau, Missouri August 2016 – May 2018
Masters in Higher Education Administration G.P.A 3.8/4.0
Southeast Missouri State University Cape Girardeau, Missouri January 2011 – May 2014
Bachelor of Science in Computer Graphics and Multimedia G.P.A 3.2/4.0
PROFESSIONAL EXPERIENCE
Edge Cape Girardeau, Missouri May 2018 – April 2019
Marketing Graphic Designer
• Created conceptual designs that are consistent with overall company branding ideals and standards
• Consulted with clients to discuss projects and expectations
• Met with the Senior Designer and Marketing Director to keep them up to date on projects and work progress.
• Collaborated with other designers to work on multiple and complex projects, from helping plan with the layout to the end product
• Helped market and promote local businesses through social media and helped redesign their websites and logos
• Develop and distribute company wide department press releases, flyers, newsletters, and promotional materials
• Helped prepare reports and analysis for marketing efforts for customers where I worked closely with the marketers
Southeast Missouri State University Cape Girardeau, Missouri May 2016 – May 2018
Marketing Graduate Assistant, Student Recreation Center
• Proactively developed marketing efforts, utilizing a variety of angles such as our Reach screen, brochures, banners, table toppers, event posters/flyers, and t-shirt design
• Managed all aspects of a comprehensive social media presence for the department, utilizing Instagram, Facebook, Twitter, Snapchat, and the University’s website.
• Provided graphic design, photo, and video support utilizing graphic design tools such as Illustrator, Photoshop, InDesign, and a Mac computer
• Assisted with departmental administrative work for the Associate Director who was my direct Supervisor and the department’s Senior Administrator
• Administered recreation visits to new and prospective students, created surveys to analyze data and create developed deliverables
• Participated during move-in day, assisting with key pickups, traffic control, family weekend
• Presented on behalf of the department during campus and community outreach activities
• Prepared designs for print, coordinated print production, and ensure the quality of printed materials are up to University standards
• Managed the Intramurals webpage through Wordpress
• Contributed to website oversight to ensure all information is up to date and accurate response to work assignments for print and multi-media support
Southeast Missouri State University Cape Girardeau, Missouri May 2016 – August 2017
RedHawks Kids Camp Counselor, Student Recreation Center
• Planning daily activities for the kids over the summer
• Training other counselors on the proper care to administer to kids of different ages, rules and regulations of the kids camp and how to handle emergency cases, summer games, songs, art, and crafts for the kids
• As a counselor, I was also in charge of signing in kids in the morning and signing them out when the parents come to pick them up with a valid ID
• Communicating with parents regarding behavioral incidents with their kid/s and what they could do to help prevent unfortunate incidents from repeating again
Southeast Missouri State University Cape Girardeau, Missouri May 2016 – August 2016
Summer Camps and Conference Intern
• Assisted the summer camps and conference s programs with administrative work
• Placed phone calls from service providers and camp hosts, updated agendas, gathered camp numbers for service providers while keeping all records
• Supported the facilitation of space reservations for camps which included housing, food and activity space across the campus
• Was the front-line customer service provider to the camp host, which included working with camp hosts to create agendas and being available for camp check-ins, and dealing with meals
Southeast Missouri State University Cape Girardeau, Missouri January 2018 – May 2018
Intern, International Center
• Created and designed campaign emails for all the prospective students about the University
• Counseled prospective international students over the phone or via Skype and current international students on a wide variety of programmatic, support, and immigration issues questions
• Resolved questions, concerns and educating students about the university, the benefits of attending SEMO to turn them into enrollments to increase the retention rate for the university
• Helped with the interview process for new International students by sending them emails on how to better prepare themselves
• Got their I20 packets ready to ship after the University accepts the individuals
Southeast Missouri State University Cape Girardeau, Missouri August 2013 – May 2016
Supervisor, Student Recreation Center
• Supervised 2-3 employees per shift and managed one facility which was (120,000 sq. feet) and the other which was (20,000 sq. feet) that served different recreational purposes
• Upheld a professional atmosphere at the workplace; being responsible, efficient and accountable for duties assigned as well as promptly resolving conflicts without room for inconsistency
• Provided excellent customer service by greeting and exceeding expectations of patrons at the front desk and at special events
• Maintained a professional attitude at all times towards co-workers, customers, and representing the Recreation Center, its programs, policies and procedures in a positive and respectful manner
• Track, record, code and chart equipment through the recreation center, making sure all the equipment are in a good condition for students/members safe use, and was responsible for all rental item inventory
• Handled all daily finances, including making final balances at the end of every business day for the Operations Center
Southeast Missouri State University Cape Girardeau, Missouri August 2012 – August 2016 Ambassador, International Center
• Served as an Orientation guide for incoming international students to provide advice about living, engaging and succeeding as a student at Southeast Missouri State University
• Administered and trained coworkers of the university codes ambassador had to follow while assisting income international students
• Assisted with move in days
• Participated in airport pick up of students and provided interactive tours of all of Southeast campus and services
Southeast Missouri State University Cape Girardeau, Missouri August 2012 – August 2013
Graphic Designer, Office of Residence Life
• Ensured all work produced met the needs, requirements, and brand standards of the University
• Designed multiple banners, posters and brochures for various events organized by the Office of Residence Life
SKILLS
Microsoft Office - Word, Excel, PowerPoint, Project Software and Access
Adobe – Photoshop, Illustrator, InDesign, and Premier
Customer Service – Exceptional customer service with proven problem solving skills, genuine care in helping students resolve problems
Administrative Work
Confidentiality
Google: Docs, Calendar, Ads, and Analytics
When2Work
WordPress
KASUN MARSHALL
555 S Park Victoria Dr, Apt #413, Milpitas, CA 95035
Website: ------------
Email: ------------
Phone:------------
EDUCATION
Southeast Missouri State University Cape Girardeau, Missouri August 2016 – May 2018
Masters in Higher Education Administration G.P.A 3.8/4.0
Southeast Missouri State University Cape Girardeau, Missouri January 2011 – May 2014
Bachelor of Science in Computer Graphics and Multimedia G.P.A 3.2/4.0
PROFESSIONAL EXPERIENCE
Edge Cape Girardeau, Missouri May 2018 – April 2019
Marketing Graphic Designer
• Created conceptual designs that are consistent with overall company branding ideals and standards
• Consulted with clients to discuss projects and expectations
• Met with the Senior Designer and Marketing Director to keep them up to date on projects and work progress.
• Collaborated with other designers to work on multiple and complex projects, from helping plan with the layout to the end product
• Helped market and promote local businesses through social media and helped redesign their websites and logos
• Develop and distribute company wide department press releases, flyers, newsletters, and promotional materials
• Helped prepare reports and analysis for marketing efforts for customers where I worked closely with the marketers
Southeast Missouri State University Cape Girardeau, Missouri May 2016 – May 2018
Marketing Graduate Assistant, Student Recreation Center
• Proactively developed marketing efforts, utilizing a variety of angles such as our Reach screen, brochures, banners, table toppers, event posters/flyers, and t-shirt design
• Managed all aspects of a comprehensive social media presence for the department, utilizing Instagram, Facebook, Twitter, Snapchat, and the University’s website.
• Provided graphic design, photo, and video support utilizing graphic design tools such as Illustrator, Photoshop, InDesign, and a Mac computer
• Assisted with departmental administrative work for the Associate Director who was my direct Supervisor and the department’s Senior Administrator
• Administered recreation visits to new and prospective students, created surveys to analyze data and create developed deliverables
• Participated during move-in day, assisting with key pickups, traffic control, family weekend
• Presented on behalf of the department during campus and community outreach activities
• Prepared designs for print, coordinated print production, and ensure the quality of printed materials are up to University standards
• Managed the Intramurals webpage through Wordpress
• Contributed to website oversight to ensure all information is up to date and accurate response to work assignments for print and multi-media support
Southeast Missouri State University Cape Girardeau, Missouri May 2016 – August 2017
RedHawks Kids Camp Counselor, Student Recreation Center
• Planning daily activities for the kids over the summer
• Training other counselors on the proper care to administer to kids of different ages, rules and regulations of the kids camp and how to handle emergency cases, summer games, songs, art, and crafts for the kids
• As a counselor, I was also in charge of signing in kids in the morning and signing them out when the parents come to pick them up with a valid ID
• Communicating with parents regarding behavioral incidents with their kid/s and what they could do to help prevent unfortunate incidents from repeating again
Southeast Missouri State University Cape Girardeau, Missouri May 2016 – August 2016
Summer Camps and Conference Intern
• Assisted the summer camps and conference s programs with administrative work
• Placed phone calls from service providers and camp hosts, updated agendas, gathered camp numbers for service providers while keeping all records
• Supported the facilitation of space reservations for camps which included housing, food and activity space across the campus
• Was the front-line customer service provider to the camp host, which included working with camp hosts to create agendas and being available for camp check-ins, and dealing with meals
Southeast Missouri State University Cape Girardeau, Missouri January 2018 – May 2018
Intern, International Center
• Created and designed campaign emails for all the prospective students about the University
• Counseled prospective international students over the phone or via Skype and current international students on a wide variety of programmatic, support, and immigration issues questions
• Resolved questions, concerns and educating students about the university, the benefits of attending SEMO to turn them into enrollments to increase the retention rate for the university
• Helped with the interview process for new International students by sending them emails on how to better prepare themselves
• Got their I20 packets ready to ship after the University accepts the individuals
Southeast Missouri State University Cape Girardeau, Missouri August 2013 – May 2016
Supervisor, Student Recreation Center
• Supervised 2-3 employees per shift and managed one facility which was (120,000 sq. feet) and the other which was (20,000 sq. feet) that served different recreational purposes
• Upheld a professional atmosphere at the workplace; being responsible, efficient and accountable for duties assigned as well as promptly resolving conflicts without room for inconsistency
• Provided excellent customer service by greeting and exceeding expectations of patrons at the front desk and at special events
• Maintained a professional attitude at all times towards co-workers, customers, and representing the Recreation Center, its programs, policies and procedures in a positive and respectful manner
• Track, record, code and chart equipment through the recreation center, making sure all the equipment are in a good condition for students/members safe use, and was responsible for all rental item inventory
• Handled all daily finances, including making final balances at the end of every business day for the Operations Center
Southeast Missouri State University Cape Girardeau, Missouri August 2012 – August 2016 Ambassador, International Center
• Served as an Orientation guide for incoming international students to provide advice about living, engaging and succeeding as a student at Southeast Missouri State University
• Administered and trained coworkers of the university codes ambassador had to follow while assisting income international students
• Assisted with move in days
• Participated in airport pick up of students and provided interactive tours of all of Southeast campus and services
Southeast Missouri State University Cape Girardeau, Missouri August 2012 – August 2013
Graphic Designer, Office of Residence Life
• Ensured all work produced met the needs, requirements, and brand standards of the University
• Designed multiple banners, posters and brochures for various events organized by the Office of Residence Life
SKILLS
Microsoft Office - Word, Excel, PowerPoint, Project Software and Access
Adobe – Photoshop, Illustrator, InDesign, and Premier
Customer Service – Exceptional customer service with proven problem solving skills, genuine care in helping students resolve problems
Administrative Work
Confidentiality
Google: Docs, Calendar, Ads, and Analytics
When2Work
WordPress