Resume
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Location: Raleigh, NC, USA
University: Appalachian State University
Major: Communication Studies

Resume

Stefanie Hopkins
4353 Avent Ferry Rd Apt 1
Raleigh, North Carolina
xxx-xxx-xxxx
xxx-xxx-xxxx

Objective
I am a compassionate and dedicated person seeking to obtain an administrative position that allows me to use the cumulative skills I have gained in a setting that focuses on true care. I aim to succeed in an environment that challenges me to expand my knowledge base of human services in such a way that promotes growth both personally and professionally.

Experience

Cup a Joe ▪ Barista Raleigh, NC (Sept 2018 - Present)
Greet customers and take orders with enthusiasm
Operate the sales register quickly and accurately
Prepare products in accordance with company health and sanitation regulations
Maintain clean and safe environment in the kitchen, bathroom, and dining areas


Southpoint Pediatric Dentistry ▪ Patient Care Coordinator Durham, NC (March - Sept 2018)
Greet patients upon arrival to check in and process payment during checkout
Manage schedule using Patterson Eaglesoft software
Create and update electronic patient records as needed
Follow up to confirm appointments via phone and email reminders
Answer general questions about dental services, copay, and treatment plans
Assist with insurance verification


UNC Wellness Center ▪ Member Services Representative Cary, NC (2015-2018)
Provide membership information related to the medical fitness center
Greet members and guests upon arrival for check in
Answer phones using a multi-line system
Schedule clients for massage and nutrition services using CSI Spectrum software
Manage monthly program logs
Complete point of sale payment transactions
Keep supplies stocked at the front desk
Follow UNC Healthcare protocol in response to emergency situations



Ross Dress for Less ▪ Sales Associate Cary, NC (2015)
Operate cash register and maintain organization on sales floor
Oversee dressing room
Help with the inventory and stocking of merchandise as needed
Awarded “Employee of the Month”


Windy Day Plumbing ▪ Administrative Assistant Islamorada, FL (2014)
Answer customer calls and create work orders using Quickbooks
Assist with incoming mail, invoice processing, purchase orders, and expense reports


Foothills Gymnastics Training Center ▪ After School Teacher Hickory, NC (2013-2014)
Supervise students ages 5-12 in the after school program
Organize designated times for open recreation and homework
Teach basic skills in beginner gymnastics classes as needed
Maintain positive, thriving relationship with students and parents


Education
Appalachian State University
Pursuing: Communication Studies, B.S. Distance Education (2017-2019)
Coursework in General Education, Psychology, Sociology Boone, NC (2010-2011)

Lenoir-Rhyne University
Coursework in General Education, Early Childhood Education, Psychology Hickory, NC (2012-2013)

Administrative assistant, office receptionist