Resume
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Location: Farmingdale, NY, USA
University: Farmingdale State College
Major: Criminal Justice

Resume

Wendy Ferrufino
175 Park Avenue ▪ Roosevelt, NY 11575 ▪xxx-xxx-xxxx ▪ xxx-xxx-xxxx


SUMMARY OF QUALIFICATIONS​​​​
• Bilingual: English and Spanish
• Computer Skills: Microsoft Word and PowerPoint
• Able to work with ideas
• Work well both independently and as a collaborative team member
• Self-motivated with high level of energy
• Dependable, responsible and organized
• Flexible work schedule

EDUCATION
Dec 2018​​B.S. Degree in Criminal Justice: Law Enforcement Technology
​​​Farmingdale State College, Farmingdale, NY

May 2016​​A.A. Degree in Liberal Arts
​​​Nassau Community College, Garden City, NY

WORK EXPERIENCE
May 2017 – Present​Stock Associate | DSW Designer Shoe Warehouse, Carle Place, NY
• Engage with customers in a sincere and friendly manner
• Foster a positive work environment by consistently treating all employees and customers
with respect and consideration
• Resolve all customer complaints while prioritizing customer satisfaction
• Assign responsibilities to team members based on company needs, personal strengths and
knowledge
• Respond to customer questions and requests in a prompt and efficient manner
• Follow all merchandising guidelines to present visually-appealing displays
• Stock and replenish merchandise according to store merchandising layouts

Mar 2017 – May 2017​Child Care Assistant | Advanced Learning Child Care Center, Freeport, NY
• Prepared, served and cleaned up daily meals for eight children
• Engaged children on an individual basis in a pleasant manner
• Dressed and changed diapers for infants and toddlers
• Meticulously sanitized toys and play equipment
• Maintained knowledge of toy and child-related recalls and safety warnings
Nov 2015 – Dec 2015​Seasonal Store Associate | Christmas Treasures, Garden City, NY
• Maintained work areas and organized supplies
• Unpacked merchandise and stocked shelves according to merchandising plans
• Developed product and sales knowledge to answer shoppers' questions
• Received frequent customer compliments for going above and beyond normal duties

Nov 2013 – Dec 2013​Stock Associate | Aeropostale, Garden City, NY
• Completed all daily tasks and special assignments with an efficient and quality-driven approach
• Followed merchandising guidelines to present attractive displays
• Responded to customer questions and requests in a prompt and efficient manner
• Organized the store, including checkout desk and displays
• Welcomed customers into the store and assisted with locating specific merchandise

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