Resume
Wendy Ferrufino
175 Park Avenue ? Roosevelt, NY 11575 ?------------ ? ------------
SUMMARY OF QUALIFICATIONS????
� Bilingual: English and Spanish
� Computer Skills: Microsoft Word and PowerPoint
� Able to work with ideas
� Work well both independently and as a collaborative team member
� Self-motivated with high level of energy
� Dependable, responsible and organized
� Flexible work schedule
EDUCATION
Dec 2018??B.S. Degree in Criminal Justice: Law Enforcement Technology
???Farmingdale State College, Farmingdale, NY
May 2016??A.A. Degree in Liberal Arts
???Nassau Community College, Garden City, NY
WORK EXPERIENCE
May 2017 � Present?Stock Associate | DSW Designer Shoe Warehouse, Carle Place, NY
� Engage with customers in a sincere and friendly manner
� Foster a positive work environment by consistently treating all employees and customers
with respect and consideration
� Resolve all customer complaints while prioritizing customer satisfaction
� Assign responsibilities to team members based on company needs, personal strengths and
knowledge
� Respond to customer questions and requests in a prompt and efficient manner
� Follow all merchandising guidelines to present visually-appealing displays
� Stock and replenish merchandise according to store merchandising layouts
Mar 2017 � May 2017?Child Care Assistant | Advanced Learning Child Care Center, Freeport, NY
� Prepared, served and cleaned up daily meals for eight children
� Engaged children on an individual basis in a pleasant manner
� Dressed and changed diapers for infants and toddlers
� Meticulously sanitized toys and play equipment
� Maintained knowledge of toy and child-related recalls and safety warnings
Nov 2015 � Dec 2015?Seasonal Store Associate | Christmas Treasures, Garden City, NY
� Maintained work areas and organized supplies
� Unpacked merchandise and stocked shelves according to merchandising plans
� Developed product and sales knowledge to answer shoppers' questions
� Received frequent customer compliments for going above and beyond normal duties
Nov 2013 � Dec 2013?Stock Associate | Aeropostale, Garden City, NY
� Completed all daily tasks and special assignments with an efficient and quality-driven approach
� Followed merchandising guidelines to present attractive displays
� Responded to customer questions and requests in a prompt and efficient manner
� Organized the store, including checkout desk and displays
� Welcomed customers into the store and assisted with locating specific merchandise
Wendy Ferrufino
175 Park Avenue ? Roosevelt, NY 11575 ?------------ ? ------------
SUMMARY OF QUALIFICATIONS????
� Bilingual: English and Spanish
� Computer Skills: Microsoft Word and PowerPoint
� Able to work with ideas
� Work well both independently and as a collaborative team member
� Self-motivated with high level of energy
� Dependable, responsible and organized
� Flexible work schedule
EDUCATION
Dec 2018??B.S. Degree in Criminal Justice: Law Enforcement Technology
???Farmingdale State College, Farmingdale, NY
May 2016??A.A. Degree in Liberal Arts
???Nassau Community College, Garden City, NY
WORK EXPERIENCE
May 2017 � Present?Stock Associate | DSW Designer Shoe Warehouse, Carle Place, NY
� Engage with customers in a sincere and friendly manner
� Foster a positive work environment by consistently treating all employees and customers
with respect and consideration
� Resolve all customer complaints while prioritizing customer satisfaction
� Assign responsibilities to team members based on company needs, personal strengths and
knowledge
� Respond to customer questions and requests in a prompt and efficient manner
� Follow all merchandising guidelines to present visually-appealing displays
� Stock and replenish merchandise according to store merchandising layouts
Mar 2017 � May 2017?Child Care Assistant | Advanced Learning Child Care Center, Freeport, NY
� Prepared, served and cleaned up daily meals for eight children
� Engaged children on an individual basis in a pleasant manner
� Dressed and changed diapers for infants and toddlers
� Meticulously sanitized toys and play equipment
� Maintained knowledge of toy and child-related recalls and safety warnings
Nov 2015 � Dec 2015?Seasonal Store Associate | Christmas Treasures, Garden City, NY
� Maintained work areas and organized supplies
� Unpacked merchandise and stocked shelves according to merchandising plans
� Developed product and sales knowledge to answer shoppers' questions
� Received frequent customer compliments for going above and beyond normal duties
Nov 2013 � Dec 2013?Stock Associate | Aeropostale, Garden City, NY
� Completed all daily tasks and special assignments with an efficient and quality-driven approach
� Followed merchandising guidelines to present attractive displays
� Responded to customer questions and requests in a prompt and efficient manner
� Organized the store, including checkout desk and displays
� Welcomed customers into the store and assisted with locating specific merchandise