Resume
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Resume

JOHN K. HOWARD
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SUMMARY
An energetic, motivated and dynamic person with a broad range of hands-on experience in sales and marketing. Adept at supporting on-going work initiatives while using problem resolution skills. Capable of creative thinking to develop new processes to resolve challenges. Seeking a position where knowledge, skill, teamwork, and leadership qualities can be optimally deployed to bring positive development to the organization.

EXPERTISE
� Generating sales through prospecting, networking, and referral development.
� Remaining in frequent contact with clients to understand and address their needs while increasing account volume.
� Assisting in marketing and advertising promotional activities.
� Leading and participating in the creation of communication strategies to prospect new customers.
� Providing professional after-sales support to ensure customer satisfaction and retention.

WORK EXPERIENCE
Sales and Marketing Intern | SourceMD | Severna Park, MD |May 2018 - Aug. 2018
� Coordinated and managed social media operations and online store maintenance.
� Implemented market segmentation sales campaigns for professional and consumer markets.
� Developed inventory management program for medical supplies and office stock.
� Grew prospect database by clinical service line.
� Made sales cold calls and on-site office visits in the Baltimore-Annapolis area.
� Established and customized filing system and managed customer order entry process including medical/billing information.

Line & Tunnel Worker | Mister Car Wash | Millersville, MD | Oct. 2016 - Jan. 2018
� Worked steadily on feet for 10+ hour shifts on an assembly line, either vacuuming, blowing out, or wiping down vehicles.
� Adapted to a fast and dynamic work environment including shift changes, rush hours, and problem resolution by directly interfacing and communicating with customers.

Lifeguard & Pool Operator | Anchor Aquatics | Annapolis, MD | May 2015 - Aug. 2017
� Provided operational analysis to President and CEO to optimize the efficiency of operations.
� Mastered ability to operate a hydro-pump, various chemical tests, pool vacuum, etc.
� Included in job training is CPR and Red Cross certifications (still valid).

EDUCATION
University of South Carolina | Columbia, SC | GPA 3.2 | Candidate in 2021
B.A. in Journalism and Mass Communication and Minor in Leadership Studies
Capstone Scholars Program

LEADERSHIP EXPERIENCE
Phi Kappa Tau Founding Father | Columbia, SC | Oct. 2016 � Present | Recruitment Chair (2019)
� Actively took part in chapter communication for 100 members while serving as one of 21 founding fathers of the alpha class.
� Designed, organized, and executed over 10 months of events in 2018 providing a safe and organized social setting as a member of the social committee.
� Served as Member Orientation Marshall in the Spring of 2017 and Fall of 2018. Integrated a group of 25+ associates into the brotherhood of Phi Kappa Tau each semester.
� Revamped chapter communication methods including the creation of a Liaison position to facilitate communication between 100+ members and the executive board.
� Served as director overseeing chapter membership recruitment including duties such as event planning, contracting and communications with local small businesses, and strategizing.

SKILLS AND COMPETENCIES
� Google (Calendar, Docs, Drive, and Plus)
� Microsoft (Excel, Outlook, PowerPoint, Publisher, and Word)
� Social (Facebook, Instagram, LinkedIn, Pinterest, Tumblr, and Twitter)