Resume
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Resume

WAFIKUR RAHMAN |------------ | WAFIKUR------------
HTTPS://WAFIKRAH.MYPORTFOLIO.COM

EDUCATION
University of Houston-Downtown 2019-Ongoing
B.S. in Political Science
Houston Community College 2017-2018 Transferred credits to UHD



SOFT SKILLS
• Customer Service
• Administrative
• Strong problem-solving and analytical skills
• Diligent
• Verbal & Written Communication
• Organization
• Efficiency
• Team Leader and Team Player
• Compiling Data
• Image & video editing
• Flexible


HARD SKILLS

• Windows 7, 8, & 10
• MS Office 365
• MS Outlook
• HTML
• CSS
• JavaScript
• Photography
• Adobe Photoshop
• Adobe Illustrator
• Adobe Lightroom

CERTIFICATIONS
FreeCodeCamp 2018-Ongoing Responsive Web Design Certification

EXPERIENCE
Scottrade/TD Ameritrade Houston, TX 2014-2018
Intern
• Identified potential assets and created future client relationships.
• Suggested, coordinated, and performed annual mock-up audits on behalf of the office, resulting in above average audit scores.
• Resolved technical issues regarding company software, trading platforms, and online account discrepancies.
• Maintained a 100% accuracy in check deposits, stock certificates, and wire transfers.
• Continued success for incoming transfer reports, bonus reports, and all in-office paperwork.

R&R Partnership Houston, TX 2012-2014
Valet Manager
• Trained and supervised a team of valets at three different locations.
• Enhanced staff performance levels to meet and exceed operational goals, increasing our client base.
• Compiled weekly volume reports, including money transactions, services performed, and accident reports.
• Calculated weekly earnings and allocated them to each valet.

Old Navy Sugar Land, TX 2012-2014
Stock Associate
• Unload shipment trucks each week and restocked sales floor.
• Multi-tasked duties such as assisting customers while working on shipment.
• Daily operations of cash register to process cash, checks, and credit card transactions.

Abercrombie Kids Sugar Land, TX 2011-2012
Shipment Associate
• Stocked and restocked inventory when shipments were received.
• Reorganized the sales floor to meet company demands.
• Delivered excellent customer service in addressing inquiries and resolving complaints.
• Handled cash and credit card payments within the store’s POS system.

Syms Houston, TX 2009-2011
Cashier
• Greeted and engaged with customers on their needs.
• Processed transactions and expedite customer check-out.
• Excelled in keeping an accurate cash drawer each night.
• Consistently praised by management for accuracy, speed, and customer service.