Resume
Hilda Vazquez
44 Pioneer Circle ? Manchester, CT 06040 ? ------------ ? ------------
Objective:
I am seeking a competitive and challenging environment where I can serve your company and establish a gratifying career for myself.
Skills Summary:
? Great Customer Service Skills
? Excellent Organizational Skills
? Great Typing Skills(75 WPM)
? Proficient in MS Office 2003/2007/2010
? Fast learner
? Knowledge in Lean
? Attended Business Office and Math courses in College
? Proficient in Basic Math, Algebra and Math for Health Professionals 2009/2010
? Language Spoken: English and Spanish
? Knowledge in different systems such as SMS, EDM, SCI, Chartinks, GHX,
Peoplesoft, Meditech, Meditract, ECRI, OnBase, Premier
? Some knowledge in billing
? Great at finishing things with deadline
Education:
GOODWIN COLLEGE – East Hartford, Ct
Bachelors of Health and Science 2010- Graduated-6/6/2015
MANCHESTER COMMUNITY COLLEGE− Manchester, CT
General Studies 2008-2010
Professional Experience:
Supply Chain Management Hartford, CT Sept. 2016- Present
PURCHASING ASSISTANT
• Look over requisitions and fix any issues
• Expedite requisitions into Purchase orders
• Call to get follow up on orders
• Update and resend price discrepancies
• Return any unwanted products and receive authorization from vendor
• Document any back orders, invalid part numbers and invalid unit of measures
• Pull Requisitions over from Meditech
• Create Special request Orders in Meditech
• Apply confirmations to appropriate orders.
• Call in Expedited orders
• Research recalls and send to appropriate department
• Load contracts into Meditract. Making sure all information on contract
cover sheet is correct
• Handle Amazon/ WB Mason orders, issues and returns
• Resend orders that failed through GHX
• Help research invoicing problems
• Convert purchases orders
Patient Accounts Newington, CT Jan. 2016- Sept. 2016
CUSTOMER SERVICE REPRESENTATIVE
• Answer phone calls for three hospitals (Hartford, Midstate and Windham)
• Help patient figure out bill issues
• Take payments
• Help with financial assistance
• Send out itemized bills and UB4
• Check voicemails
• Take billing request
• Send out request for refunds
• Work on reports
• Add and verify insurances
• Verify that authorization was received from attorneys office
Hartford Hospital Rehabilitation Network Hartford, Ct Mar.2012-Jan. 2016
PATIENT SERVICE REPRESENTATIVE
• Greeting and receiving patients and visitors
• Developing patient charts; verifying insurance coverage, and scheduling patient
appointments.
• Great knowledge in SCI scheduler, Siemens, SMS and Chartlinks program.
• Calling patients benefits when needed.
• Make sure patient sign a benefits form stating we went over their insurance
information.
• Call insurance company to find out copays and get authorization
• Dealing with request from the billing department for medical records, patient
accounts corrections/update, and insurance authorizations.
• Running reports on insurance authorizations.
• Copay deposits and running copay reports.
Connecticut Oral Health Initiative Hartford, Ct Jan. 2015- Feb. 2015
INTERNSHIP
• Answer phone calls and take message for director.
• Making flyers for upcoming events
• Work with 2013 excel, publisher and word to complete certain documentations.
• Go to meetings and take notes.
• Proof read outgoing documents.
• Sent out thank you letters.
• Work independently and from home certain days
• Work and updated excel
Hartford Hospital Hartford, Ct Aug.2010-Mar.2012
TELECOMMUNICATIONS REPRESENTATIVE
? Respond to internal calls and page appropriate professionals, announce all
emergency stats, complete all pager exchanges and necessary paperwork
? Input all information pertaining to changes in physician schedules
? Answer all external calls and provide various kinds of information as requested
and transfer to appropriate departments or offices
? Complete all phone trouble tickets and work orders for any issues, new
installations, removals or changes
Professional Consulting Services South Windsor, Ct Mar.2003-Jan.2009
ADMINISTRATIVE ASSOCIATE
? In charge of correspondence and non-technical letters
? Answer phone calls and take information of computer issues
? Forward information to technical consultant
? Organize office, check inventory and order supplies
Profile:
Intelligent, enthusiastic, charismatic, bi-lingual team player. Known for exceptional drive and motivation to continuously learn; welcomes feedback to further development. Demonstrates strong communication, phone etiquette and multi-tasking skills. Dependable, punctual, honest professional with an outstanding work ethic and a track record of consistently for exemplary performance with customers by prioritizing and being extremely resourceful
Certificates:
• NEO & Corporate Compliance - PDC-NEO- Completed 4/5/2010
• Making a Difference Service Training- Completed 6/21/2011
• Safety starts with me- Completed 12/18/2013
References:
Will Provide Upon Request.
Hilda Vazquez
44 Pioneer Circle ? Manchester, CT 06040 ? ------------ ? ------------
Objective:
I am seeking a competitive and challenging environment where I can serve your company and establish a gratifying career for myself.
Skills Summary:
? Great Customer Service Skills
? Excellent Organizational Skills
? Great Typing Skills(75 WPM)
? Proficient in MS Office 2003/2007/2010
? Fast learner
? Knowledge in Lean
? Attended Business Office and Math courses in College
? Proficient in Basic Math, Algebra and Math for Health Professionals 2009/2010
? Language Spoken: English and Spanish
? Knowledge in different systems such as SMS, EDM, SCI, Chartinks, GHX,
Peoplesoft, Meditech, Meditract, ECRI, OnBase, Premier
? Some knowledge in billing
? Great at finishing things with deadline
Education:
GOODWIN COLLEGE – East Hartford, Ct
Bachelors of Health and Science 2010- Graduated-6/6/2015
MANCHESTER COMMUNITY COLLEGE− Manchester, CT
General Studies 2008-2010
Professional Experience:
Supply Chain Management Hartford, CT Sept. 2016- Present
PURCHASING ASSISTANT
• Look over requisitions and fix any issues
• Expedite requisitions into Purchase orders
• Call to get follow up on orders
• Update and resend price discrepancies
• Return any unwanted products and receive authorization from vendor
• Document any back orders, invalid part numbers and invalid unit of measures
• Pull Requisitions over from Meditech
• Create Special request Orders in Meditech
• Apply confirmations to appropriate orders.
• Call in Expedited orders
• Research recalls and send to appropriate department
• Load contracts into Meditract. Making sure all information on contract
cover sheet is correct
• Handle Amazon/ WB Mason orders, issues and returns
• Resend orders that failed through GHX
• Help research invoicing problems
• Convert purchases orders
Patient Accounts Newington, CT Jan. 2016- Sept. 2016
CUSTOMER SERVICE REPRESENTATIVE
• Answer phone calls for three hospitals (Hartford, Midstate and Windham)
• Help patient figure out bill issues
• Take payments
• Help with financial assistance
• Send out itemized bills and UB4
• Check voicemails
• Take billing request
• Send out request for refunds
• Work on reports
• Add and verify insurances
• Verify that authorization was received from attorneys office
Hartford Hospital Rehabilitation Network Hartford, Ct Mar.2012-Jan. 2016
PATIENT SERVICE REPRESENTATIVE
• Greeting and receiving patients and visitors
• Developing patient charts; verifying insurance coverage, and scheduling patient
appointments.
• Great knowledge in SCI scheduler, Siemens, SMS and Chartlinks program.
• Calling patients benefits when needed.
• Make sure patient sign a benefits form stating we went over their insurance
information.
• Call insurance company to find out copays and get authorization
• Dealing with request from the billing department for medical records, patient
accounts corrections/update, and insurance authorizations.
• Running reports on insurance authorizations.
• Copay deposits and running copay reports.
Connecticut Oral Health Initiative Hartford, Ct Jan. 2015- Feb. 2015
INTERNSHIP
• Answer phone calls and take message for director.
• Making flyers for upcoming events
• Work with 2013 excel, publisher and word to complete certain documentations.
• Go to meetings and take notes.
• Proof read outgoing documents.
• Sent out thank you letters.
• Work independently and from home certain days
• Work and updated excel
Hartford Hospital Hartford, Ct Aug.2010-Mar.2012
TELECOMMUNICATIONS REPRESENTATIVE
? Respond to internal calls and page appropriate professionals, announce all
emergency stats, complete all pager exchanges and necessary paperwork
? Input all information pertaining to changes in physician schedules
? Answer all external calls and provide various kinds of information as requested
and transfer to appropriate departments or offices
? Complete all phone trouble tickets and work orders for any issues, new
installations, removals or changes
Professional Consulting Services South Windsor, Ct Mar.2003-Jan.2009
ADMINISTRATIVE ASSOCIATE
? In charge of correspondence and non-technical letters
? Answer phone calls and take information of computer issues
? Forward information to technical consultant
? Organize office, check inventory and order supplies
Profile:
Intelligent, enthusiastic, charismatic, bi-lingual team player. Known for exceptional drive and motivation to continuously learn; welcomes feedback to further development. Demonstrates strong communication, phone etiquette and multi-tasking skills. Dependable, punctual, honest professional with an outstanding work ethic and a track record of consistently for exemplary performance with customers by prioritizing and being extremely resourceful
Certificates:
• NEO & Corporate Compliance - PDC-NEO- Completed 4/5/2010
• Making a Difference Service Training- Completed 6/21/2011
• Safety starts with me- Completed 12/18/2013
References:
Will Provide Upon Request.