Resume
Vanessa Catalan
PROFILE
Recent graduate of Saint Mary�s with a Bachelors in Politics. Well-organized professional with excellent customer service skills. Dedicated to supporting underserved and underrepresented populations with an emphasis on compassionate immigration and food justice policies. Well-known for making an impact through volunteer organizations.
RELEVANT KNOWLEDGE, SKILLS, AND TRAINING
� Bilingual (Spanish) � Excellent Written and Verbal Communication � Leadership � Community Organizing �
WORK/VOLUNTEER EXPERIENCE
PF Chang's China Bistro-Poplar Creek
Assistant/Bartender/Server
March 2013-Present
? Answer phones, respond to customer emails
? Assist with event coordinating and work directly with clientele
? Manage responsibilities with superior customer service as the goal and received
accolades from management and customers regarding my attention to detail
? Manage inventory and prepare numerous drinks from memory
? Present a professional appearance to colleagues and customers
Champs Sports ??November 2010-February 2013 Sales Associate
? Organized floor apparel and created window dressings and displays
? Served customers and exceeded sales quotas for combining products from shoes to
clothing
? Processed orders and shipments, restocked merchandise and made sure the store
looked neat and inviting to customers
Various Volunteer Organizations
Multiple Sclerosis Walkathon and Relay for Life Volunteer
? Organized logistics for events and distributed information
? Handled check-ins, raffle tickets, prizes, and distributed food
July 2012-2015
APDS Group Representative
? Coordinated fund-raising activities in support of underserved El Salvador children with a
focus on soccer and music programs
EDUCATION
Saint Mary�s College of California, Moraga
BA Politics
? Study Abroad: Nepal, and Mexico (January Term)
Chabot College, Hayward CA
AA Political Science Candidate
Landmark Education
? Landmark Forum � Advanced Course � Commitment Seminar
Vanessa Catalan
PROFILE
Recent graduate of Saint Mary�s with a Bachelors in Politics. Well-organized professional with excellent customer service skills. Dedicated to supporting underserved and underrepresented populations with an emphasis on compassionate immigration and food justice policies. Well-known for making an impact through volunteer organizations.
RELEVANT KNOWLEDGE, SKILLS, AND TRAINING
� Bilingual (Spanish) � Excellent Written and Verbal Communication � Leadership � Community Organizing �
WORK/VOLUNTEER EXPERIENCE
PF Chang's China Bistro-Poplar Creek
Assistant/Bartender/Server
March 2013-Present
? Answer phones, respond to customer emails
? Assist with event coordinating and work directly with clientele
? Manage responsibilities with superior customer service as the goal and received
accolades from management and customers regarding my attention to detail
? Manage inventory and prepare numerous drinks from memory
? Present a professional appearance to colleagues and customers
Champs Sports ??November 2010-February 2013 Sales Associate
? Organized floor apparel and created window dressings and displays
? Served customers and exceeded sales quotas for combining products from shoes to
clothing
? Processed orders and shipments, restocked merchandise and made sure the store
looked neat and inviting to customers
Various Volunteer Organizations
Multiple Sclerosis Walkathon and Relay for Life Volunteer
? Organized logistics for events and distributed information
? Handled check-ins, raffle tickets, prizes, and distributed food
July 2012-2015
APDS Group Representative
? Coordinated fund-raising activities in support of underserved El Salvador children with a
focus on soccer and music programs
EDUCATION
Saint Mary�s College of California, Moraga
BA Politics
? Study Abroad: Nepal, and Mexico (January Term)
Chabot College, Hayward CA
AA Political Science Candidate
Landmark Education
? Landmark Forum � Advanced Course � Commitment Seminar