Resume
Kamaria L. Lowery
Personal Profile
Ambitious and responsible Central Piedmont Community College student who is pursuing an Associate of Applied Science Degree in Pharmacy Technology with transferable skills seeking a challenging position that will utilize my professional skills and academic background. An energetic self-starter with proven credentials that include:
� Customer Service Experience � Very Detail orientated
� Consulting Selling Techniques � Excellent Communication Skills Written & Verbal
� Administrative Tasking � Microsoft Word, Excel, & PowerPoint
Professional Experience
PetsMart Retail Sales Associate 05/2017-Present
A trusted partner to families at every stage of their pets lives. Committed to help pet parents find the best solution for their pets.
? Welcomed pet parents to the store and facilitated excelled customer service and an easy check out process
? Ensure the safety of all living pets in our stores by keeping them healthy, clean, and fed
? Ensure pet parents find exactly what they need, right when they need it
? Execute merchandising, stocking and price strategies
Truliant Member Service Representative 12/2017- 07/2018
Responsible for serving the financial needs of our members accurately and efficiently, as well as providing information on basic deposit products and services. The Member Service Representative performs all traditional teller functions in a manner which aligns with the Credit Union's mission of enhancing our member financial lives and becoming their preferred financial partner.
? Independently perform all teller function accurately and efficiently
? Assists members in evaluating current and future financial goals by conducting TruFinancial checkups
? Ensure consistent adherence to Credit Union member service standards throughout every member interaction
? Research and resolve minor account issues
Foodlion Cashier/Front-end Lead 12/2015-05/2017
Assisted the Customer Service Sales Manager in maintaining Foodlion customer service standards according to the Front End Standard Practice Manual. Maintained current knowledge of office procedures and policies relating to cash reports, register checkups, deposits, checks, Western Union, Money Orders, Coinstar and Self Checkouts.
? Maximized sales through excellent customer service and minimizing shrink
? Processed customer orders and handle the payment transaction
? Engaged and interact with customers to create a positive shopping experience
? Adhered to all company guidelines, policies and standard practices
Journeys Sales Associate 07/2014-08/2015
Accountable for achieving productivity goals by using product knowledge, selling tools and available store resources. Serve customers by providing product knowledge and service information to resolve any problems or concerns.
? Answered inbound calls, chats, emails, and texts to assist customers and store employees
? Effectively multi-tasked while managing constant incoming interactions
? Built personal connections and established trusting relationships to ensure customer loyalty
? Met and exceeded goals and standards of performance
Education
Central Piedmont Community College � Charlotte, NC August 2015- Associate of Applied Sciences, Pharmacy Technology
Kamaria L. Lowery
Personal Profile
Ambitious and responsible Central Piedmont Community College student who is pursuing an Associate of Applied Science Degree in Pharmacy Technology with transferable skills seeking a challenging position that will utilize my professional skills and academic background. An energetic self-starter with proven credentials that include:
� Customer Service Experience � Very Detail orientated
� Consulting Selling Techniques � Excellent Communication Skills Written & Verbal
� Administrative Tasking � Microsoft Word, Excel, & PowerPoint
Professional Experience
PetsMart Retail Sales Associate 05/2017-Present
A trusted partner to families at every stage of their pets lives. Committed to help pet parents find the best solution for their pets.
? Welcomed pet parents to the store and facilitated excelled customer service and an easy check out process
? Ensure the safety of all living pets in our stores by keeping them healthy, clean, and fed
? Ensure pet parents find exactly what they need, right when they need it
? Execute merchandising, stocking and price strategies
Truliant Member Service Representative 12/2017- 07/2018
Responsible for serving the financial needs of our members accurately and efficiently, as well as providing information on basic deposit products and services. The Member Service Representative performs all traditional teller functions in a manner which aligns with the Credit Union's mission of enhancing our member financial lives and becoming their preferred financial partner.
? Independently perform all teller function accurately and efficiently
? Assists members in evaluating current and future financial goals by conducting TruFinancial checkups
? Ensure consistent adherence to Credit Union member service standards throughout every member interaction
? Research and resolve minor account issues
Foodlion Cashier/Front-end Lead 12/2015-05/2017
Assisted the Customer Service Sales Manager in maintaining Foodlion customer service standards according to the Front End Standard Practice Manual. Maintained current knowledge of office procedures and policies relating to cash reports, register checkups, deposits, checks, Western Union, Money Orders, Coinstar and Self Checkouts.
? Maximized sales through excellent customer service and minimizing shrink
? Processed customer orders and handle the payment transaction
? Engaged and interact with customers to create a positive shopping experience
? Adhered to all company guidelines, policies and standard practices
Journeys Sales Associate 07/2014-08/2015
Accountable for achieving productivity goals by using product knowledge, selling tools and available store resources. Serve customers by providing product knowledge and service information to resolve any problems or concerns.
? Answered inbound calls, chats, emails, and texts to assist customers and store employees
? Effectively multi-tasked while managing constant incoming interactions
? Built personal connections and established trusting relationships to ensure customer loyalty
? Met and exceeded goals and standards of performance
Education
Central Piedmont Community College � Charlotte, NC August 2015- Associate of Applied Sciences, Pharmacy Technology