resume
LISA BEDDAOUI
Scarborough, ON
EMPLOYMENT EXPERIENCE
Hostess/Server
Jack Astors, Toronto June 2018-December 2018
Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus
Answer incoming calls to the restaurant and provide appropriate service
Setting and clearing tables; replenishing water; serving beverages
Assist guests with food and beverage selection by presenting menu; offering cocktails; suggest courses; identifying appropriate wines
Server
Leave It To Us Staffing Agency, Toronto June 2018-December 2018
Worked directly with event managers to set up events
Catered large parties ranging from 50-300 people
Deliver friendly and efficient service to ensure a pleasant dining experience for all guests suggesting menu items�
Learned the menu for each event and explained the major ingredients and preparation methods for each item to be served
Brand Ambassador
Brand Momentum/Blast Marketing, Toronto June 2018-August 2018
Retail activations at LCBO/Toronto Festival of Beer
Engage, interact, and sell product to the consumer in a positive manner
Communicate the features and benefits of the product to consumers in store
Set up and tear down demonstration materials
Prepared and submitted all online call reports by designated deadline
Customer Service Representative
Rogers, North York December 2017-June 2018
Connect and build rapport with a variety of customers by actively listening to our customers, asking the right questions and offering solutions (products and services) which cater to customer needs
Deliver reliable solutions to customers with a sense of urgency and sound judgement
Drive the sale of Rogers products and services by consistently meeting/exceeding individual sales targets
Senior Motivator (Customer Service Representative)
GoodLife Fitness, North York August 2016-December 2017
Knowledge and ability to sell and answer questions regarding memberships and other services
Provide outstanding customer service to members
Adhere to and promoted monthly marketing
Managed club supply inventory and placed orders
Ran club errands and conducted bank runs
Closed and balanced front desk cash drawer each day
Planned and organized club events
Develop, train and coach front desk staff
Assistant Manager
Urban Planet, Scarborough ON December 2011-December 2013
Maintained an awareness of all promotions and advertisements
Calculate money in cash drawers at the beginning and the ending of shifts to make sure that amounts were accurate and that there is sufficient change
Prepared deposits
Restocked merchandise
Engage customers in order to provide to them what they need in terms of product and quality services
Promote brands when instructed
EDUCATION
Business Graduate September 2013-September 2016
Centennial College, Scarborough ON
References Available upon Request
LISA BEDDAOUI
Scarborough, ON
EMPLOYMENT EXPERIENCE
Hostess/Server
Jack Astors, Toronto June 2018-December 2018
Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus
Answer incoming calls to the restaurant and provide appropriate service
Setting and clearing tables; replenishing water; serving beverages
Assist guests with food and beverage selection by presenting menu; offering cocktails; suggest courses; identifying appropriate wines
Server
Leave It To Us Staffing Agency, Toronto June 2018-December 2018
Worked directly with event managers to set up events
Catered large parties ranging from 50-300 people
Deliver friendly and efficient service to ensure a pleasant dining experience for all guests suggesting menu items�
Learned the menu for each event and explained the major ingredients and preparation methods for each item to be served
Brand Ambassador
Brand Momentum/Blast Marketing, Toronto June 2018-August 2018
Retail activations at LCBO/Toronto Festival of Beer
Engage, interact, and sell product to the consumer in a positive manner
Communicate the features and benefits of the product to consumers in store
Set up and tear down demonstration materials
Prepared and submitted all online call reports by designated deadline
Customer Service Representative
Rogers, North York December 2017-June 2018
Connect and build rapport with a variety of customers by actively listening to our customers, asking the right questions and offering solutions (products and services) which cater to customer needs
Deliver reliable solutions to customers with a sense of urgency and sound judgement
Drive the sale of Rogers products and services by consistently meeting/exceeding individual sales targets
Senior Motivator (Customer Service Representative)
GoodLife Fitness, North York August 2016-December 2017
Knowledge and ability to sell and answer questions regarding memberships and other services
Provide outstanding customer service to members
Adhere to and promoted monthly marketing
Managed club supply inventory and placed orders
Ran club errands and conducted bank runs
Closed and balanced front desk cash drawer each day
Planned and organized club events
Develop, train and coach front desk staff
Assistant Manager
Urban Planet, Scarborough ON December 2011-December 2013
Maintained an awareness of all promotions and advertisements
Calculate money in cash drawers at the beginning and the ending of shifts to make sure that amounts were accurate and that there is sufficient change
Prepared deposits
Restocked merchandise
Engage customers in order to provide to them what they need in terms of product and quality services
Promote brands when instructed
EDUCATION
Business Graduate September 2013-September 2016
Centennial College, Scarborough ON
References Available upon Request