Resume
Professional Summary:
Creative Business Owner with an exceptional background spent in the Pottery and ceramics industry. Proven leader with engaging demeanor and success working in the most demanding environments. Seeking the opportunity to take on a new role.
Skills:
Project management
Planning and organization
Detail-oriented
Goal-oriented
Customer-oriented
Excellent work ethic
Retail merchandising experience
Retail sales
Creative problem solver
Shipment processing
Stocking
Positive and friendly
Natural leader
Credit card processing
Customer service
Work History:
Business Owner, 05/2015 to 10/2018
Ox And Otter – Pikeville, KY
Capitalized on social media platforms such as Instagram, gaining over 100,000 followers to increase market
awareness and recruit sales agents.
Enhanced product awareness by creatively taking pictures of new and available product offerings and
posting them to the company's website and media accounts.
Educated customers about the brand to incite excitement about the company's mission and values.
Remained up-to-date on current pottery and ceramic trends.
Demonstrated dedication to continuously improving sales abilities and product knowledge.
Actively pursued personal learning and development opportunities.
Learned, referenced and applied product knowledge information.
Restocked inventory each month and reviewed cash operation data to verify proper replenishment.
Monitored processes and procedures, making sure that they met all compliance regulations.
Worked night and weekend shifts during holiday season, securing $6000-$8000 in orders in each month.
Priced merchandise, stocked shelves and took inventory of supplies.
Supervised and directed all merchandise and shipment processing.
Handled heavy flow of paperwork and cooperated with accounting department on invoicing and shipping problems.
Developed reputation as an efficient service provider with high levels of accuracy.
Put together realistic budgets based upon costs and fees for effectively operating the business.
Processed cash and credit payments rapidly and accurately.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Engaged with customers on a regular basis and asked open-ended questions to assess customer needs.
Alerted customers to upcoming sales events and promotions.
Bagged, boxed or gift-wrapped sold merchandise per customer request.
Placed special merchandise orders for customers.
Acquired multiple positive reviews which acknowledged dedication to excellent craftsmanship and customer service.
Provided elevated customer experience to generate a loyal clientèle.
Freelance Graphic Designer, 05/2012 to 04/2015
Self Employed – Richmond, Kentucky
Contributed design ideas in early planning stages with customers and project managers.
Developed print materials such as brochures, banners and signs.
Applied knowledge of production to create high-quality images.
Designed new on-brand visual elements to effectively convey concepts and messaging.
Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
Created aesthetically-pleasing advertisements that complemented the products.
Met with customers to present mockups and collect information for adjustments.
Consulted with clients to discuss preferences, styles, and ideas for commissions
Provided high quality results in a timely manner.
Kept team on task to complete orders according to deadlines.
Generated new ideas with limited direction and varied internal client needs.
Cashier, 05/2012 to 08/2012
Bristol Farms – Rolling Hills, CA
Greeted customers promptly.
Engaged customers warmly and provided immediate and dedicated assistance.
Scanned items, weighed special purchases and entered codes to properly price items.
Responded to customer requests and directed to merchandise.
Bagged groceries and updated store databases.
Bagged items to prevent fragile products from being damaged or broken.
Collected payments, issued refunds, receipts and change.
Totaled bills and calculated taxes.
Handled cash, credit, debit cards and personal checks, providing correct change in payment transactions.
Created and maintained cash reports at end of each shift.
Kept checkout areas clean and neat to maintain a professional appeal.
Reported security and service incidents to management.
Education:
Bachelor Of Fine Arts: Graphic Design, 2015
Eastern Kentucky University - Richmond, KY
Achievements:
Received a full athletic scholarship to Eastern Kentucky University.
Record holder for Eastern Kentucky University's Shuttle Hurdle relay.
Professional Summary:
Creative Business Owner with an exceptional background spent in the Pottery and ceramics industry. Proven leader with engaging demeanor and success working in the most demanding environments. Seeking the opportunity to take on a new role.
Skills:
Project management
Planning and organization
Detail-oriented
Goal-oriented
Customer-oriented
Excellent work ethic
Retail merchandising experience
Retail sales
Creative problem solver
Shipment processing
Stocking
Positive and friendly
Natural leader
Credit card processing
Customer service
Work History:
Business Owner, 05/2015 to 10/2018
Ox And Otter – Pikeville, KY
Capitalized on social media platforms such as Instagram, gaining over 100,000 followers to increase market
awareness and recruit sales agents.
Enhanced product awareness by creatively taking pictures of new and available product offerings and
posting them to the company's website and media accounts.
Educated customers about the brand to incite excitement about the company's mission and values.
Remained up-to-date on current pottery and ceramic trends.
Demonstrated dedication to continuously improving sales abilities and product knowledge.
Actively pursued personal learning and development opportunities.
Learned, referenced and applied product knowledge information.
Restocked inventory each month and reviewed cash operation data to verify proper replenishment.
Monitored processes and procedures, making sure that they met all compliance regulations.
Worked night and weekend shifts during holiday season, securing $6000-$8000 in orders in each month.
Priced merchandise, stocked shelves and took inventory of supplies.
Supervised and directed all merchandise and shipment processing.
Handled heavy flow of paperwork and cooperated with accounting department on invoicing and shipping problems.
Developed reputation as an efficient service provider with high levels of accuracy.
Put together realistic budgets based upon costs and fees for effectively operating the business.
Processed cash and credit payments rapidly and accurately.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Engaged with customers on a regular basis and asked open-ended questions to assess customer needs.
Alerted customers to upcoming sales events and promotions.
Bagged, boxed or gift-wrapped sold merchandise per customer request.
Placed special merchandise orders for customers.
Acquired multiple positive reviews which acknowledged dedication to excellent craftsmanship and customer service.
Provided elevated customer experience to generate a loyal clientèle.
Freelance Graphic Designer, 05/2012 to 04/2015
Self Employed – Richmond, Kentucky
Contributed design ideas in early planning stages with customers and project managers.
Developed print materials such as brochures, banners and signs.
Applied knowledge of production to create high-quality images.
Designed new on-brand visual elements to effectively convey concepts and messaging.
Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
Created aesthetically-pleasing advertisements that complemented the products.
Met with customers to present mockups and collect information for adjustments.
Consulted with clients to discuss preferences, styles, and ideas for commissions
Provided high quality results in a timely manner.
Kept team on task to complete orders according to deadlines.
Generated new ideas with limited direction and varied internal client needs.
Cashier, 05/2012 to 08/2012
Bristol Farms – Rolling Hills, CA
Greeted customers promptly.
Engaged customers warmly and provided immediate and dedicated assistance.
Scanned items, weighed special purchases and entered codes to properly price items.
Responded to customer requests and directed to merchandise.
Bagged groceries and updated store databases.
Bagged items to prevent fragile products from being damaged or broken.
Collected payments, issued refunds, receipts and change.
Totaled bills and calculated taxes.
Handled cash, credit, debit cards and personal checks, providing correct change in payment transactions.
Created and maintained cash reports at end of each shift.
Kept checkout areas clean and neat to maintain a professional appeal.
Reported security and service incidents to management.
Education:
Bachelor Of Fine Arts: Graphic Design, 2015
Eastern Kentucky University - Richmond, KY
Achievements:
Received a full athletic scholarship to Eastern Kentucky University.
Record holder for Eastern Kentucky University's Shuttle Hurdle relay.