Resume
SERENA RODRIGUEZ
Education
- San Jose State University - Political Science/ Global Studies (current)
San Jose, CA
GPA: 3.0
Intended Graduation Date: Fall 2019
Work Experience
? Spartan Shops - Dining Commons, Student Employee, Lead 1
- September 2016- May 2018
As a Lead 1, in charge of training entry-level student employees in each
individual unit
? Assign tasks to other employees and designate break times
? Provide great customer service to the meal plan holders.
? Work as a team member in order to complete tasks.
? Maintain cleanliness (taking out trash, dishrooms, sweeping, etc.)
? Student Assistants for Spanish Community Dialogs
- February 2017 - April 2017 & February 2018 - May 2018
? Assisted Anthropology Professor AJ Faas during workshops
? helping Spanish-speaking community leaders facilitate dialogs
? Headed the organization of focus groups using anthropological
methodologies
? Postal Annex - Sales Associate/ Cashier
- June 2018 - October 2018
? Assisted customers with shipping, which requires thorough
knowledge of DHL, USPS, UPS, FedEx shipping regulations
? Assisted customers with office tasks like printing, scanning,
copying, etc.
Internship Experience
? Santa Clara County Social Services DFCS - 6-week summer internship
- June 25, 2018 - August 3, 2018
? Learning about the programs offered by DFCS
? Worked closely with the Educational Rights Program, entering
referrals and contacting schools
? Misc. tasks: filing, sending closed files to retention, printing,
copying, organizing binders
Volunteer Experience
? Sunday Friends, September 2016- December 2016
? An organization aimed at breaking the cycle of poverty in San Jose
? Working with people of all ages; babies, children, teens, adults,
and the elderly
? Translating and assisting in an English learning class
? Setting up and organization
Skills/ Qualifications
? Bilingual (Spanish)
? Proficient Clerical Skills (Microsoft, Excel, etc.)
? Great customer service skills, especially in difficult situations
SERENA RODRIGUEZ
Education
- San Jose State University - Political Science/ Global Studies (current)
San Jose, CA
GPA: 3.0
Intended Graduation Date: Fall 2019
Work Experience
? Spartan Shops - Dining Commons, Student Employee, Lead 1
- September 2016- May 2018
As a Lead 1, in charge of training entry-level student employees in each
individual unit
? Assign tasks to other employees and designate break times
? Provide great customer service to the meal plan holders.
? Work as a team member in order to complete tasks.
? Maintain cleanliness (taking out trash, dishrooms, sweeping, etc.)
? Student Assistants for Spanish Community Dialogs
- February 2017 - April 2017 & February 2018 - May 2018
? Assisted Anthropology Professor AJ Faas during workshops
? helping Spanish-speaking community leaders facilitate dialogs
? Headed the organization of focus groups using anthropological
methodologies
? Postal Annex - Sales Associate/ Cashier
- June 2018 - October 2018
? Assisted customers with shipping, which requires thorough
knowledge of DHL, USPS, UPS, FedEx shipping regulations
? Assisted customers with office tasks like printing, scanning,
copying, etc.
Internship Experience
? Santa Clara County Social Services DFCS - 6-week summer internship
- June 25, 2018 - August 3, 2018
? Learning about the programs offered by DFCS
? Worked closely with the Educational Rights Program, entering
referrals and contacting schools
? Misc. tasks: filing, sending closed files to retention, printing,
copying, organizing binders
Volunteer Experience
? Sunday Friends, September 2016- December 2016
? An organization aimed at breaking the cycle of poverty in San Jose
? Working with people of all ages; babies, children, teens, adults,
and the elderly
? Translating and assisting in an English learning class
? Setting up and organization
Skills/ Qualifications
? Bilingual (Spanish)
? Proficient Clerical Skills (Microsoft, Excel, etc.)
? Great customer service skills, especially in difficult situations