Resume
Prinkle Chhina
South Ozone Park, NY 11420
Justice Studies professional with experience managing front desk activities, including client intake and scheduling. Excellent interpersonal and customer service skills with key experience working in fast-paced environments.
Legal Research & Writing � Microsoft office & Outlook
EDUCATION
Berkeley College, School of Professional Studies, New York, NY
Bachelor of Science ~ Justice Studies Graduate Dec 2017
Relevant Coursework: Criminal Law ? Police and Society ? Forensic Science ? Computer Applications in Criminal Justice
Corrections, Probation and Parole ? Criminal Procedure ? Terrorism ? Homeland Security
PROFESSIONAL EXPERIENCE
SCO Family of Services
Case Planner/ Manager Queens, NY
Aug 2018 � Current
? Managed a caseload and maintain ongoing contacts with those served in accordance with regulatory mandates.
? Prepare cases for presentation and interdisciplinary case reviews and participate actively in the development of comprehensive service plans.
? Prepared court reports.
? Evaluated risk of harm, including investigation of accidents, injuries and allegations of child abuse or neglect, and assists families and children who are subjects of such investigation.
? Conducted home visits to ensure the safety of the families.
? Documented nutritional, physical health, mental health, and educational, housing, social & economic changes in the child�s life.
? Uses knowledge and understanding of diverse cultural norms and traditions to enhance the assessment process.
? Completed and maintained accurate and up-to-date case records.
? Facilitated regulatory compliance with city and state standards of practice; submits all necessary reports and documentation in a timely fashion.
? Ensures confidentiality and compliance with audits.
Queens Borough President-Melinda Katz Queens, NY
Intern Apr 2017 � Sep 2017
? Learned about the inner workings of city government and gain hands on experience working in politics
? Assisted with a variety of projects and general office duties
? Maintained an outreach database from the New York City Department of Education
? Assisted in ensuring proactive planning, communication, and execution of events
? Managed events agenda; responsible for task delegation, completion and follow-up when necessary
Staples Queens, NY
Sales Associate Apr 2015 � Jan 2017
? Hands-on experience in accepting payments from customers and give change and receipts
? Highly skilled in using scanners, cash registers, and calculators to calculate the price of items that customers buy
? Proven record of using the right process for cash, credit cards, or other types of payment
? In-depth knowledge of handling returns and exchanges of goods
? Demonstrated ability to assist customers to sign up for store rewards programs and to apply for store gift cards
? Proven ability to answer customers� questions and give information regarding the business
? Procedures and policies in an exact and customer-friendly way
United Sikhs Organization Queens, NY
Administrative Assistant Jan 2013 � May 2014
? Participated in the determination of organizational policies regarding such issues as participant eligibility, program requirements and program benefits
? Spoke to community groups to explain and interpret agency purposes, programs and policies
? Directed fundraising activities and the preparation of public relations materials
Private Tutoring Services Queens, NY
Private Tutor Dec 2010 � Dec 2011
? Provided private instruction to individuals or small groups of students to improve academic performance in language arts
? Utilized constructive forms of tutoring skills and formats for comprehension and retention of materials
? Encouraged progressive performance and promoted confidence in students worked with
ADDITIONAL SKILLS
? Proficient, Word, Excel, PowerPoint, Outlook and internet applications
? Excellent logistics, record keeping, multi-tasking and time management
? Trilingual: Fluent in Punjabi & Hindi.
? Typing Skills from 55 wpm
Prinkle Chhina
South Ozone Park, NY 11420
Justice Studies professional with experience managing front desk activities, including client intake and scheduling. Excellent interpersonal and customer service skills with key experience working in fast-paced environments.
Legal Research & Writing � Microsoft office & Outlook
EDUCATION
Berkeley College, School of Professional Studies, New York, NY
Bachelor of Science ~ Justice Studies Graduate Dec 2017
Relevant Coursework: Criminal Law ? Police and Society ? Forensic Science ? Computer Applications in Criminal Justice
Corrections, Probation and Parole ? Criminal Procedure ? Terrorism ? Homeland Security
PROFESSIONAL EXPERIENCE
SCO Family of Services
Case Planner/ Manager Queens, NY
Aug 2018 � Current
? Managed a caseload and maintain ongoing contacts with those served in accordance with regulatory mandates.
? Prepare cases for presentation and interdisciplinary case reviews and participate actively in the development of comprehensive service plans.
? Prepared court reports.
? Evaluated risk of harm, including investigation of accidents, injuries and allegations of child abuse or neglect, and assists families and children who are subjects of such investigation.
? Conducted home visits to ensure the safety of the families.
? Documented nutritional, physical health, mental health, and educational, housing, social & economic changes in the child�s life.
? Uses knowledge and understanding of diverse cultural norms and traditions to enhance the assessment process.
? Completed and maintained accurate and up-to-date case records.
? Facilitated regulatory compliance with city and state standards of practice; submits all necessary reports and documentation in a timely fashion.
? Ensures confidentiality and compliance with audits.
Queens Borough President-Melinda Katz Queens, NY
Intern Apr 2017 � Sep 2017
? Learned about the inner workings of city government and gain hands on experience working in politics
? Assisted with a variety of projects and general office duties
? Maintained an outreach database from the New York City Department of Education
? Assisted in ensuring proactive planning, communication, and execution of events
? Managed events agenda; responsible for task delegation, completion and follow-up when necessary
Staples Queens, NY
Sales Associate Apr 2015 � Jan 2017
? Hands-on experience in accepting payments from customers and give change and receipts
? Highly skilled in using scanners, cash registers, and calculators to calculate the price of items that customers buy
? Proven record of using the right process for cash, credit cards, or other types of payment
? In-depth knowledge of handling returns and exchanges of goods
? Demonstrated ability to assist customers to sign up for store rewards programs and to apply for store gift cards
? Proven ability to answer customers� questions and give information regarding the business
? Procedures and policies in an exact and customer-friendly way
United Sikhs Organization Queens, NY
Administrative Assistant Jan 2013 � May 2014
? Participated in the determination of organizational policies regarding such issues as participant eligibility, program requirements and program benefits
? Spoke to community groups to explain and interpret agency purposes, programs and policies
? Directed fundraising activities and the preparation of public relations materials
Private Tutoring Services Queens, NY
Private Tutor Dec 2010 � Dec 2011
? Provided private instruction to individuals or small groups of students to improve academic performance in language arts
? Utilized constructive forms of tutoring skills and formats for comprehension and retention of materials
? Encouraged progressive performance and promoted confidence in students worked with
ADDITIONAL SKILLS
? Proficient, Word, Excel, PowerPoint, Outlook and internet applications
? Excellent logistics, record keeping, multi-tasking and time management
? Trilingual: Fluent in Punjabi & Hindi.
? Typing Skills from 55 wpm