Resume
EXPERIENCE
2017 - 2018
PROMOTIONS ASSISTANT, BONNEVILLE MEDIA GROUP
• Coordinated and participated in promotional activities affiliated with KIRO radio and ESPN Seattle.
• Collaborated with a team of 2-10 employees to execute all events.
2017 - 2018
SERVER TRAINER, HOP JACKS
• Trained new team members on restaurant procedures, menu items and performance strategies.
• Received frequent customer compliments for going above and beyond normal duties and developed regular connections with guests.
• Pour certified
2015 - 2017
SERVER, SCOTTY BROWNS
• Demonstrated genuine hospitality while greeting and establishing connections with guests.
• Handled cash and completed transactions using the POS systems.
2012 - 2015
CUSTOMER SERVICE REPRESENTATIVE, HERFF JONES GRAD PRODUCTS
• Worked closely with sales representatives on inventory control and ordering.
• Effectively assisted customers in person and via telephone.
EDUCATION
2015 - 2017
BACHELOR’S IN COMMUNICATIONS, WESTERN WASHINGTON UNIVERSITY
2013 - 2015
ASSOCIATES DEGREE, EVERETT COMMUNITY COLLEGE
SKILLS
• 5+ years of customer service experience
• Event planning and execution
• Time management skills • Building connections with clients and fellow employees
• Leadership skills
EXPERIENCE
2017 - 2018
PROMOTIONS ASSISTANT, BONNEVILLE MEDIA GROUP
• Coordinated and participated in promotional activities affiliated with KIRO radio and ESPN Seattle.
• Collaborated with a team of 2-10 employees to execute all events.
2017 - 2018
SERVER TRAINER, HOP JACKS
• Trained new team members on restaurant procedures, menu items and performance strategies.
• Received frequent customer compliments for going above and beyond normal duties and developed regular connections with guests.
• Pour certified
2015 - 2017
SERVER, SCOTTY BROWNS
• Demonstrated genuine hospitality while greeting and establishing connections with guests.
• Handled cash and completed transactions using the POS systems.
2012 - 2015
CUSTOMER SERVICE REPRESENTATIVE, HERFF JONES GRAD PRODUCTS
• Worked closely with sales representatives on inventory control and ordering.
• Effectively assisted customers in person and via telephone.
EDUCATION
2015 - 2017
BACHELOR’S IN COMMUNICATIONS, WESTERN WASHINGTON UNIVERSITY
2013 - 2015
ASSOCIATES DEGREE, EVERETT COMMUNITY COLLEGE
SKILLS
• 5+ years of customer service experience
• Event planning and execution
• Time management skills • Building connections with clients and fellow employees
• Leadership skills