Resume
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Resume

Shannon Ragland
3854 Marion Ave. Memphis, TN 38111 ------------ ------------

Education_______________________________________________________________________
Southwest Tennessee Community College ??Expected graduation date: December 2018
Associate of Applied Sciences in Paralegal Studies (approved by the A.B.A.)
Dean�s List - Spring 2017, Fall 2017, Spring 2018

Employment History______________________________________________________________
Bogie�s Delicatessen Mendenhall ?August 2017-February 2018
� Assisted with food preparation
� Took customer orders by phone and in person
� Operated cash register taking cash and credit card payments
� Served people their orders
� Assisted with clean up
� Ran errands
� Made deliveries

Internship at The Law Office of John E. Dunlap?February 2018-April 2018
� Answered the phones
� Set up client appointments
� Filed paperwork at Circuit and Chancery courts
� Assisted Mr. Dunlap at the courthouse
� Assisted with drafting up legal documents
� Drafted and sent letters to clients
� Performed legal research
� Runner (delivered documents to various locations)
� Assisted with clean up

Floor Helper/Cashier at E-Follett Bookstore ??August 2018-Present
� Help students find their books
� Answer the phones and assist the customers
� Stock the shelves
� Assist with clean up
� Operate the cash register when there is a rush

Volunteering_____________________________________________________________________
Mewtopia Cat Shelter ??March 2017-April 2017
� Cleaned cages
� Swept floors
� Fed cats
� Provided lots of love and attention

Special Olympics May 2018
� Handed out awards
� Cheered on the contestants
� Assisted with clean up

Skills____________________________________________________________________________
� Excellent communication and customer service skills
� Proficient in Microsoft Word, Excel, PowerPoint, Access, and Clio
� Legal research
� Excellent organizational skills
� Detail-oriented
� Dependable
� Able to multitask
� Team player
� Willing to tackle tough issues
� Excellent clerical duties

Professional Affliations_____________________________________________________________
� Member of The Greater Memphis Paralegal Alliance ??July 2017-present
� Member of Meetup Book Club?????December 2016-present