Researcher Resume
K.D. BELL
_________________________________________________________________________________________________, Denton, TX 76209 | ------------ | ------------ | ------------/in/kayeronbell
PROFESSIONAL PROFILE
2nd year Applied Anthropology Master’s Candidate graduating in May 2020 with extensive experience in qualitative and quantitative research seeking a position as a researcher.
CORE COMPETENCIES
Excellent Customer Service | Strong Interpersonal Communication Skills | Detail-Oriented | Time-management | Organizational skills | Multi-tasking |Mixed-Methods Research|
TECHNICAL SKILLS
Qualtrics | Dedoose | SPSS | NVivo | Atlas.ti | ArcGIS| Microsoft Word| Excel| PowerPoint| Access | Publisher| Sway|
EDUCATION
University of North Texas Denton, TX
Master of Science in Applied Anthropology (Urban Anthropology) August 2017 – Dec 2020
University of North Texas Denton, TX
Bachelors of Arts in Anthropology (Minor: Psychology) August 2012 – December 2014
Magna Cum Laude: GPA 3.83
EXPERIENCE
Burlington Coat Factory Denton, TX
Merchandising Supervisor Oct 2019- Present
• Direct a staff of 10+ floor associates in a store with $6 million in annual sales.
• Restructure store moves according to incoming freight and movement of in-store merchandise.
• Supervise all store functions while in the role of Manager on Duty.
• Coached and counseled employees on performance issues in partnership with the store manager.
• Authorize and submit payroll for 40+ associates on a weekly basis.
• Collaborate with management and leadership team in recruiting, training, supervising, mentoring and developing associates; provide on-the-job training; evaluate performance and offer recommendations for improvement.
Customer Service Supervisor Jan 2019 – Oct 2019
• Trained and supervised customer service cashiers to ensure optimum satisfaction of clients.
• Led the process of hiring, training, and coaching customer service cashiers.
• Provided customers with on-the-spot solutions and, when necessary, refunds when dissatisfied with merchandise.
• Communicated with customers to receive their valuable feedbacks and suggestions for improvement in store’s customer service using SMG360 application.
• Ensured all functions including layaway, loyalty, and credit card programs were executed properly and according to corporate standards.
Men’s Department Associate June 2018 – Jan 2019
Customer Service Cashier June 2014 – June 2018
THESIS RESESEARCH - SED Neighborhood Needs Assessment for Program Evaluation and Development Nov 2018 – Nov 2019
Independent Researcher
The objective of this research project was to assess through qualitative and quantitative data collection the needs of the community and to forward those needs via recommendations for program development. In addition to needs assessment, this research project offered a comprehensive framework for program structuring. This was used to establish an assessment model the MLK Jr. Rec Center could use in future program evaluation and development and community building effort.
• Qualitative Research: Participant Observation, 2 Focus groups, 10 individual semi-structured interviews
• Qualitative Data Analysis: Dedoose
• Quantitative Research: Qualtrics Neighborhood Needs Survey
• Quantitative data analysis: SPSS, Qualtrics survey tool
Denton County Office of History and Culture – Courthouse-on-the-Square Denton, TX
Museum Collections and Curatorial Associate Jan 2017 – Dec 2017
• Researched, accessioned, and cataloged new acquired artifacts to be placed in museum inventory; updated museum database, PastPerfect.
• Redesigned and restructured inventory room to ensure better storing of newly acquired and
• Assisted in the planning, installing, and deinstalling of exhibits in rotating galleries in collaboration with curatorial staff.
• Led school groups on exhibition tours.
• Advertised new museum merchandise in corresponding galleries doubling sales in gift shop.
COURSE BASED RESEARCH - NTMWD Water-Energy Nexus - Qualitative Data Collection and Analysis Aug 2017 – Dec 2017
Researcher
The object of this project was to explore how North Texas homeowners perceived the Water Energy Nexus, or the relationships between water supply and energy supply. The study objectives were to document the water-energy nexus awareness, uncover mental models and identify household beliefs and behaviors.
• There were 6 groups each focusing on a specific city within the North Texas Municipal Water District: Plano, McKinney, Prosper, Frisco
• Qualitative Research: 45-minute Semi-Structured interview and 55-minute focus groups
• Qualitative Data Analysis: Dedoose software to assign codes for analysis
• Deliverable: PowerPoint presentation to client
Old Red Museum of Dallas County History and Culture Dallas, TX
Group Sales Coordinator and Program Educator Jan 2016- Dec 2016
• Presented museum services to formal and informal educators in the DFW area.
• Implemented action plans and schedules to identify specific targets and to project the number of contacts to be made.
• Established and maintained the existing client and potential client relationships.
• Managed the account services through follow-up and formal customer inquiries.
• Taught museum programs and collaborated with Education Director to create new programs for the next year.
• Collaborated with vendors, educators, and museum professionals to coordinate history conferences with 100 to 150 academics in attendance.
Denton County Office of History and Culture – Bayless-Selby House Museum Denton, TX
Museum Collections and Curatorial Associate (contract) Jan 2013 – Dec 2013
• Open/Closed Bayless Selby and the African American museum
• Researched, accessioned, and cataloged new acquired artifacts
• Advertised new museum merchandise in corresponding galleries doubling sales in gift shop.
• Led personal, school, and group tours through the Bayless Selby House
K.D. BELL
_________________________________________________________________________________________________, Denton, TX 76209 | ------------ | ------------ | ------------/in/kayeronbell
PROFESSIONAL PROFILE
2nd year Applied Anthropology Master’s Candidate graduating in May 2020 with extensive experience in qualitative and quantitative research seeking a position as a researcher.
CORE COMPETENCIES
Excellent Customer Service | Strong Interpersonal Communication Skills | Detail-Oriented | Time-management | Organizational skills | Multi-tasking |Mixed-Methods Research|
TECHNICAL SKILLS
Qualtrics | Dedoose | SPSS | NVivo | Atlas.ti | ArcGIS| Microsoft Word| Excel| PowerPoint| Access | Publisher| Sway|
EDUCATION
University of North Texas Denton, TX
Master of Science in Applied Anthropology (Urban Anthropology) August 2017 – Dec 2020
University of North Texas Denton, TX
Bachelors of Arts in Anthropology (Minor: Psychology) August 2012 – December 2014
Magna Cum Laude: GPA 3.83
EXPERIENCE
Burlington Coat Factory Denton, TX
Merchandising Supervisor Oct 2019- Present
• Direct a staff of 10+ floor associates in a store with $6 million in annual sales.
• Restructure store moves according to incoming freight and movement of in-store merchandise.
• Supervise all store functions while in the role of Manager on Duty.
• Coached and counseled employees on performance issues in partnership with the store manager.
• Authorize and submit payroll for 40+ associates on a weekly basis.
• Collaborate with management and leadership team in recruiting, training, supervising, mentoring and developing associates; provide on-the-job training; evaluate performance and offer recommendations for improvement.
Customer Service Supervisor Jan 2019 – Oct 2019
• Trained and supervised customer service cashiers to ensure optimum satisfaction of clients.
• Led the process of hiring, training, and coaching customer service cashiers.
• Provided customers with on-the-spot solutions and, when necessary, refunds when dissatisfied with merchandise.
• Communicated with customers to receive their valuable feedbacks and suggestions for improvement in store’s customer service using SMG360 application.
• Ensured all functions including layaway, loyalty, and credit card programs were executed properly and according to corporate standards.
Men’s Department Associate June 2018 – Jan 2019
Customer Service Cashier June 2014 – June 2018
THESIS RESESEARCH - SED Neighborhood Needs Assessment for Program Evaluation and Development Nov 2018 – Nov 2019
Independent Researcher
The objective of this research project was to assess through qualitative and quantitative data collection the needs of the community and to forward those needs via recommendations for program development. In addition to needs assessment, this research project offered a comprehensive framework for program structuring. This was used to establish an assessment model the MLK Jr. Rec Center could use in future program evaluation and development and community building effort.
• Qualitative Research: Participant Observation, 2 Focus groups, 10 individual semi-structured interviews
• Qualitative Data Analysis: Dedoose
• Quantitative Research: Qualtrics Neighborhood Needs Survey
• Quantitative data analysis: SPSS, Qualtrics survey tool
Denton County Office of History and Culture – Courthouse-on-the-Square Denton, TX
Museum Collections and Curatorial Associate Jan 2017 – Dec 2017
• Researched, accessioned, and cataloged new acquired artifacts to be placed in museum inventory; updated museum database, PastPerfect.
• Redesigned and restructured inventory room to ensure better storing of newly acquired and
• Assisted in the planning, installing, and deinstalling of exhibits in rotating galleries in collaboration with curatorial staff.
• Led school groups on exhibition tours.
• Advertised new museum merchandise in corresponding galleries doubling sales in gift shop.
COURSE BASED RESEARCH - NTMWD Water-Energy Nexus - Qualitative Data Collection and Analysis Aug 2017 – Dec 2017
Researcher
The object of this project was to explore how North Texas homeowners perceived the Water Energy Nexus, or the relationships between water supply and energy supply. The study objectives were to document the water-energy nexus awareness, uncover mental models and identify household beliefs and behaviors.
• There were 6 groups each focusing on a specific city within the North Texas Municipal Water District: Plano, McKinney, Prosper, Frisco
• Qualitative Research: 45-minute Semi-Structured interview and 55-minute focus groups
• Qualitative Data Analysis: Dedoose software to assign codes for analysis
• Deliverable: PowerPoint presentation to client
Old Red Museum of Dallas County History and Culture Dallas, TX
Group Sales Coordinator and Program Educator Jan 2016- Dec 2016
• Presented museum services to formal and informal educators in the DFW area.
• Implemented action plans and schedules to identify specific targets and to project the number of contacts to be made.
• Established and maintained the existing client and potential client relationships.
• Managed the account services through follow-up and formal customer inquiries.
• Taught museum programs and collaborated with Education Director to create new programs for the next year.
• Collaborated with vendors, educators, and museum professionals to coordinate history conferences with 100 to 150 academics in attendance.
Denton County Office of History and Culture – Bayless-Selby House Museum Denton, TX
Museum Collections and Curatorial Associate (contract) Jan 2013 – Dec 2013
• Open/Closed Bayless Selby and the African American museum
• Researched, accessioned, and cataloged new acquired artifacts
• Advertised new museum merchandise in corresponding galleries doubling sales in gift shop.
• Led personal, school, and group tours through the Bayless Selby House