Receptionist
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Receptionist

Altimea L Wrencher

Virginia Beach, Virginia 23455 Cell:------------
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Summary:

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Experience:

Receptionist 11/2017 ? 10/2019
STOP Inc. Virginia Beach, VA

Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.

Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.

Maintained office safety by screening visitors, updating logs and issuing temporary passes.

Kept reception area clean and organized to offer positive first impression to every visitor.

Answered and directed incoming calls using multi-line telephone system.

Met incoming customers with professional approach and provided friendly, knowledgeable assistance.

Directed clients to appropriate personnel to address concerns, resolve complaints or answer accountrelated questions.

Sorted incoming mail and directed to correct personnel each day.

Chief Executive Officer 02/2003 ? 09/2017
M. E. A. Marketing LLC Virginia Beach, VA

Oversaw strategic business decision-making to develop, enhance and enforce business mission.

Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.

Reviewed daily financial reports and reconciled accounts to keep information current and accurate.

Revitalized business plans and realigned company objectives to increase overall profits.

Recruited and hired talented professionals with drive and dynamic skills to build success within organization.

Communicated with clients to meet fiduciary obligations, strengthen relationships and define client objectives.

Established new workflow and employee training processes to improve operational efficiency.

Senior Loan Officer and Senior Retail V. P. 07/1998 ? 09/2003
D & M Financial Corp. Virginia Beach, VA

Monitored performance of current portfolio of specialty loans to determine if changes should be implemented.

Assisted senior-level credit officers with complex loan applications.

Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.

Educated customers on variety of loan products and available credit options to promote valuable decision making.

Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.

Facilitated mergers and acquisitions by generating necessary capital.

Received regional branch recognition award for outstanding customer service.

Education and Training:

Associate of Arts: Berkeley College - Legal Administrative Assistance - 06/1978
New York, NY
Some College (No Degree): Advance School of Real Estate
Virginia