Rebekah Hopkins' Resume
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Location: Houston, TX, USA
School: Sam Houston State University
Field of Study: Sport Management

Rebekah Hopkins' Resume

PROFESSIONAL SUMMARY
Several years of customer service experience in the area of sales and supervisory positions. Excellent interpersonal and written communication skills.

WORK EXPERIENCE
Ticket Sales Associate │California State University, Sacramento │ Sacramento, CA
│September 2015-present
Manages sales for both the Hornet Athletics Office and the University Ticket Office.
Processing ticket transactions in AXS ticketing system and ensuring that player pass lists are in compliance with the National Collegiate Athletic Association (NCAA) bylaws for student-athletes and coaches guest tickets.
Supervising game day ticket operations; supervising student assistants, handling customer service inquiries, monitoring player–pass lists, visiting team pass lists, coaches’ complimentary ticket lists and will call.
Training new Hornet Ticket Staff on customer service, game-day procedures, and on the AXS ticketing system.

Shift Supervisor │Kentucky Fried Chicken│ Sacramento, CA
│February 2017-Present
Building business and active relationships with customers.
Accommodating customers to ensure they are getting the experience they came for.
Constant interaction and feedback with and from customers coming and going
Managerial cash and safe counting, over $1,600.

Prime Now Associate │Amazon Prime Now │Sacramento, CA
│January 2017- March 2018
Provided excellent customer service.
Guaranteed customer packages were packed and sealed properly.
Was responsible for fulfilling daily inventory.
Provided customers with a quicker and convenient way to shop.

Sales Associate │KMART│Modesto, CA
│November 2014- August 2015
Greeting customers as they entered the store.
Helping customers at the cash registers.
Hardlines stocker.
Returning unwanted items to its proper place.

Recreation Leader │City of Modesto│Modesto, CA
│July 2014- August 2015
Supervised groups of 20-25 students during recreational and learning activities.
Developed lesson plans for students to follow throughout the school year.
Helped students prepare a large presentation of what they've learned throughout the school year.

EDUCATION
Bachelor of Science, Kinesiology – concentration in Physical Activity│May 2019
California State University, Sacramento. Sacramento, CA
Master of Science, Kinesiology – concentration in Sport Management│May 2021
Sam Houston State University. Huntsville, TX



AWARDS/HONORS
Center for African Peace and Conflict Resolution, “PEACE” Scholarship Recipient.
Sacramento, CA | Spring 2016

KFC Reach Grant Recipient
Sacramento, CA | Fall 2018 & Fall 2019