REAL ESTATE, TITLE INSURANCE AND MORTGAGE - TRIPLE THREAT
My name is Aisha Cooper and I would like to answer the impending question that is on your mind. What is that question you ask? You want to know how does Aisha stand out from the many others that have sent their resumes. Please allow me to explain.
Let�s start with the most import questions. Can Aisha work independently? Can Aisha have empathy for the customers? Why yes, yes I can. Can Aisha transfer her previous skills into the role of a Personal Assistant? Again, a resounding yes. There is no problem is too big that I can�t handle. I can communicate effectively both in writing and verbally with clients and company employees when and if necessary.
Whether a process involves extensive research and collaborating skills with multiple agency types, or exceptional analytical skills are involved, I possess the abilities to do both. You want me to prepare and send all call, email and fax correspondence on a timely basis as designated by management and/or provide adequate timely response to emergency special case needs from clients in order to meet their deadlines whenever possible? Not a problem. Can I assure adequate documentation of all necessary journal entries canned or specific within company data entry and/or word processing system? Will I manage assigned operation tasks on a timely basis by prioritizing workload in order of importance? Can I provide accurate and timely reports while keeping all cases flowing? Can I assure correspondence, other assigned reports are returned or provided in a professional and timely manner? To all of these questions the answer is yes. You can rely on me to organize my daily and weekly activities to be efficient and effective in furtherance of the firm�s defined goals. Manage routines so as to minimize inefficiencies � this includes but is not limited to efficiencies in worksheet, searches and other related tasks, etc. Provide support directly to other team personnel (if applicable) when necessary to enable them to complete the job without excessive paperwork or procedure. At this point you are saying, �Aisha, how can I really know that you can do all this things you have stated?� Easily by taking a look at this brief list of skills that come with me:
�Desktop computer in the use of databases, spreadsheets, email and word document software.�User level knowledge of office equipment including copiers, fax machines, printers, phonesystems and scanners.�Knowledge of the internet to perform searches, find and access online courthouses andnavigate those sites.�Excellent organizational, interpersonal and management skills.�Excellent analytical skills, oral and written communications skills.�Ability to always maintain a positive outlook as related to the job.�Manage the hurdles that inevitably occur between operation�s team members as well as otherelements of the organization such as technical support.�Work directly or indirectly with customers to effectively communicate between all departments.�Interact and provide feedback using the chain of command established within the office.�Software: Word, Excel, Outlook, SoftPro, PC lender, Doc Magic, Sales Force and Calyx Point.
I thank you for taking the time to read my cover letter. My hope is that my attached resume will
have you replying to my email or picking up your phone to schedule an interview with me as
soon as possible. Again my email is ------------, or you can reach me on my
cell phone at------------.
It would be a pleasure to interview with you and I look forward to hearing from you soon.
Sincerely,
Aisha W. Cooper
O B J E C T I V E
Hoping to use my skilled time management, proven organizational, excellent
communication, and email management skills in a position that will allow my hardworking,
friendly, efficient and eager to expand my skill set through internal or
external trainings demeanor, transition into a new challenging opportunity.
E D U C AT I O N
Liber ty Universi ty
May 1997
Associates Degree in Business Management
E X P E R I E N C E
Processor | Easte rn Vi rgin ia Ti t le Company, I nc.
March 2019 � Present
Processed files for loan closings. Data entry, customer service and direct contact
with lender, loan officers, real estate agents, other settlement/title companies
and/or attorney offices, borrowers and sellers.
Sr. Closer | Br ighton Bank
May 2017 � March 2019
Manage pipeline for loans that are cleared-to-close and ready for closing
documents to be prepared; oversee Docs Out to confirm loans closed and when
package will be returned; review loans in Docs Back status to ensure that post
closing package is shipped.
Sr. Closer | Movement Mor tgage
January 2014 � May 2017
Manage pipeline for loans that are cleared-to-close and ready for closing
documents to be prepared; oversee Docs Out to confirm loans closed and when
package will be returned; review loans in Docs Back status to ensure that post
closing package is shipped.
Page 2
Sr. P rocessor | Apex Ti t le Group, LLC
September 2012 � December 2013
Processed and closed files for loan closings. Data entry, customer service and
direct contact with lender, loan officers, real estate agents, other settlement/title
companies and/or attorney offices, borrowers and sellers.
Legal Assi s tant | Shapiro& Burson, LLP
March 2008 � August 2012
Responsible for a large portfolio of files from designated clients. Prepared legal
documents such as Substitute Trustee Deed�s and Notice to borrowers. Prepared
newpaper ads for upcoming foreclosure sales. Provided assistance and support to
legal team in a high volume, deadline based atmosphere.
S K I L L S & A B I L I T I E S
? Microsoft Office, Google Office, SoftPro, DocMagic, Calyx Point, PCLender,
Encompass, Sales Force, 10-key, and Typing Speed = 50 wpm
R E F E R E N C E S
Ann Moore, Easte rn Vi rgin ia Ti t le Company, I nc.
President /Owner
------------
A------------
Susan Cuce� Maizel, Apex T i t le Group, LLC
President /Owner
------------
S------------
Diane St r i c t land, Brighton Bank
Former ClosingManager
------------
D------------
Keri Dennino
Fr iend and Co-worker, Shapi ro & Burson, LLP and
Movement Mor tgage , LLC
------------
K------------
Aimee Young-Pringl e
Fr iend and Co-worker, Shapi ro & Burson, LLP and
Movement Mor tgage, LLC
------------
------------
My name is Aisha Cooper and I would like to answer the impending question that is on your mind. What is that question you ask? You want to know how does Aisha stand out from the many others that have sent their resumes. Please allow me to explain.
Let�s start with the most import questions. Can Aisha work independently? Can Aisha have empathy for the customers? Why yes, yes I can. Can Aisha transfer her previous skills into the role of a Personal Assistant? Again, a resounding yes. There is no problem is too big that I can�t handle. I can communicate effectively both in writing and verbally with clients and company employees when and if necessary.
Whether a process involves extensive research and collaborating skills with multiple agency types, or exceptional analytical skills are involved, I possess the abilities to do both. You want me to prepare and send all call, email and fax correspondence on a timely basis as designated by management and/or provide adequate timely response to emergency special case needs from clients in order to meet their deadlines whenever possible? Not a problem. Can I assure adequate documentation of all necessary journal entries canned or specific within company data entry and/or word processing system? Will I manage assigned operation tasks on a timely basis by prioritizing workload in order of importance? Can I provide accurate and timely reports while keeping all cases flowing? Can I assure correspondence, other assigned reports are returned or provided in a professional and timely manner? To all of these questions the answer is yes. You can rely on me to organize my daily and weekly activities to be efficient and effective in furtherance of the firm�s defined goals. Manage routines so as to minimize inefficiencies � this includes but is not limited to efficiencies in worksheet, searches and other related tasks, etc. Provide support directly to other team personnel (if applicable) when necessary to enable them to complete the job without excessive paperwork or procedure. At this point you are saying, �Aisha, how can I really know that you can do all this things you have stated?� Easily by taking a look at this brief list of skills that come with me:
�Desktop computer in the use of databases, spreadsheets, email and word document software.�User level knowledge of office equipment including copiers, fax machines, printers, phonesystems and scanners.�Knowledge of the internet to perform searches, find and access online courthouses andnavigate those sites.�Excellent organizational, interpersonal and management skills.�Excellent analytical skills, oral and written communications skills.�Ability to always maintain a positive outlook as related to the job.�Manage the hurdles that inevitably occur between operation�s team members as well as otherelements of the organization such as technical support.�Work directly or indirectly with customers to effectively communicate between all departments.�Interact and provide feedback using the chain of command established within the office.�Software: Word, Excel, Outlook, SoftPro, PC lender, Doc Magic, Sales Force and Calyx Point.
I thank you for taking the time to read my cover letter. My hope is that my attached resume will
have you replying to my email or picking up your phone to schedule an interview with me as
soon as possible. Again my email is ------------, or you can reach me on my
cell phone at------------.
It would be a pleasure to interview with you and I look forward to hearing from you soon.
Sincerely,
Aisha W. Cooper
O B J E C T I V E
Hoping to use my skilled time management, proven organizational, excellent
communication, and email management skills in a position that will allow my hardworking,
friendly, efficient and eager to expand my skill set through internal or
external trainings demeanor, transition into a new challenging opportunity.
E D U C AT I O N
Liber ty Universi ty
May 1997
Associates Degree in Business Management
E X P E R I E N C E
Processor | Easte rn Vi rgin ia Ti t le Company, I nc.
March 2019 � Present
Processed files for loan closings. Data entry, customer service and direct contact
with lender, loan officers, real estate agents, other settlement/title companies
and/or attorney offices, borrowers and sellers.
Sr. Closer | Br ighton Bank
May 2017 � March 2019
Manage pipeline for loans that are cleared-to-close and ready for closing
documents to be prepared; oversee Docs Out to confirm loans closed and when
package will be returned; review loans in Docs Back status to ensure that post
closing package is shipped.
Sr. Closer | Movement Mor tgage
January 2014 � May 2017
Manage pipeline for loans that are cleared-to-close and ready for closing
documents to be prepared; oversee Docs Out to confirm loans closed and when
package will be returned; review loans in Docs Back status to ensure that post
closing package is shipped.
Page 2
Sr. P rocessor | Apex Ti t le Group, LLC
September 2012 � December 2013
Processed and closed files for loan closings. Data entry, customer service and
direct contact with lender, loan officers, real estate agents, other settlement/title
companies and/or attorney offices, borrowers and sellers.
Legal Assi s tant | Shapiro& Burson, LLP
March 2008 � August 2012
Responsible for a large portfolio of files from designated clients. Prepared legal
documents such as Substitute Trustee Deed�s and Notice to borrowers. Prepared
newpaper ads for upcoming foreclosure sales. Provided assistance and support to
legal team in a high volume, deadline based atmosphere.
S K I L L S & A B I L I T I E S
? Microsoft Office, Google Office, SoftPro, DocMagic, Calyx Point, PCLender,
Encompass, Sales Force, 10-key, and Typing Speed = 50 wpm
R E F E R E N C E S
Ann Moore, Easte rn Vi rgin ia Ti t le Company, I nc.
President /Owner
------------
A------------
Susan Cuce� Maizel, Apex T i t le Group, LLC
President /Owner
------------
S------------
Diane St r i c t land, Brighton Bank
Former ClosingManager
------------
D------------
Keri Dennino
Fr iend and Co-worker, Shapi ro & Burson, LLP and
Movement Mor tgage , LLC
------------
K------------
Aimee Young-Pringl e
Fr iend and Co-worker, Shapi ro & Burson, LLP and
Movement Mor tgage, LLC
------------
------------