RahmaJallohResume
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RahmaJallohResume


Rahma Jalloh

------------ | | C: ------------ | New York, NY 10039

Summary
Devoted college student with diversified skill set looking to gain work experience in different industries and fields, while contributing to my community. I am ambitious, attentive and amiable with a semi-flexible schedule


Skills
Customer Service
Conflict Management
Media Production
Communication
Fluent in English and Fulani

Experience
Connecticut Muffin | New York, NY
Barista
08/2019 - 01/2020
Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Protected customers and coworkers by regularly cleaning and sanitizing work areas and equipment.
Ordered, received and stocked supplies and retail products.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Greeted guests with a pleasant smile and superior customer service.
Maintained calm demeanor during high-volume periods and special events.

America Reads | New York, NY
Tutor
09/2018 - 06/2019
Helped build student self-confidence by working through stages of reading and narrative writing, while making concepts fun and using positive reinforcement techniques.
Worked closely with students in grades 1 through 2 and 6 through 8, helping to develop math and essay writing skills.
Supported students by identifying and addressing specific concerns in small-group sessions.
Taught students how to study, take notes and complete NYS standardized exam questions.
Attended training and development courses to improve service offerings.
Liaised with other education professionals to tailor tutoring sessions around exam preparation and strategies.

Islamic Cultural Center of New York | New York, NY
Islamic Studies Instructor
07/2018 - 08/2018
Cooperated to design & teach a four-subject curriculum, including, but not limited to reading and memorization of religious texts, Arabic language, writing, and history.
Contributed to a positive, educational setting by delivering gentle discipline and promoting student success.
Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
Organized & directed an end-of-program class exhibit.
Promoted student learning by providing individualized and small group support to reinforce classroom topics.

NYC Department of Parks And Recreation Bronx, NY
Media Specialist Intern
07/2017 - 08/2017
Participated in a digital media production program; focused on the development of video, audio, photography, and graphic design.
Studied HTML and CSS to develop and implement enhancement recommendations and facilitate ongoing projects.
Worked with local youth to compose media messages to promote social change.
Responded to information quests, documented messages and noted particular issues needing further attention.
Assisted group with any clerical need by efficiently handling telephone calls, records management needs and correspondence.

Islamic Cultural Center of New York | New York, NY
Server (Volunteer)
Ramadan 08/2013 - 07/2017
Organized guests into lines and seating them at proper settings.
Arranged each place setting attractively and verified all items were clean and spotless
Discussed alternative selections with chef for guests with food allergies or other dietary requests.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Served average of 160 patrons every evening at with consistent recommendations for exceptional service.

Education
New York City College of Technology of The City University of New York | Brooklyn, NY
Some College (No Degree) in Nursing
Expected in 06/2021
Muslim Student Association

Columbia Secondary School
High School Diploma in Math, Science, & Engineering
2018
GPA: 3.7, Global Concerns Classroom, Model United Nations, AMNH Sculptosaurs, Black Student Union