Rachel McClain
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Rachel McClain

Rachel McClain
Seamstress/Receptionist/Direct Support Professional
Richmond, VA
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Authorized to work in the US for any employer
Work Experience
Rays Alterations
•Reach out to clients about garments that need to be altered/or fix
•Altered or fix garments
•Created clothing and accessories for sale
Direct Support Professional
Clearr Vissions Support Services - Richmond, VA December 2018 to Present
• Assist individuals with eating
• assist individuals with using the bathroom
• assist individuals with showering
• support individuals in community
• assist individuals with grasping new concepts
• assist individuals with becoming creative, imaginative individuals.
Receptionist/Groomer/Cleaner
Four Paws Pet Resort - Richmond, VA July 2018 to December 2018
Receptionists
• Printed off daily activity reports
• Checked in and ran dogs from the front of the facility to the back yards
• Answered phone calls and made reservations for customers
• Checked emails and contacted customers about more details regarding their reservations
• Contacted Veterinarians’ offices to retrieve shot records for dogs with reservations
• Checked in, printed run cards for parents to sign and tagged boarding dogs, while collecting their things for the stay
• Inventoried dogs’ belongings and placed in check in area
• Cleaned front porch and surrounding area, entire lobby, break room, bathroom, in-and-out room, and drying room
• Checked out dogs, collected payments, and ran back and forth with boarding and day care dogs
• Printed run cards and created tags for dogs who are boarding the next day
• Printed end of day reports and deposited access money into safe
• Mopped floors in all front rooms
• Set alarm and locked all doors
Groomer/Cleaner
• Collected old food and water, while placing dogs’ belongings out of the floor
• Washed walls in each room
• Mopped floors in each room
• Distribute new food and water, while placing dogs’ belongings back in place on the floor
• Bathe or clip nails of any dog scheduled to be groomed
Archive Assistant
Virginia Union University's Library - Richmond, VA September 2017 to August 2018
• Shelve returned books and organize sheet music to ensure easy access to materials when students and visitors look for them
• Research articles written in newspapers on subjects pertinent to our readers, such as but not limited to Virginia Union University, Maggie L Walker and L. Douglas Wilder and store articles so that visitors can easily find and read them
• Assisted visitors with inquiries about items and locations on the premises
• Documented multiple donations given as gifts to library from important individuals • Checked in/Checked out books
Volunteer
Third Baptist of Portsmouth - Portsmouth, VA January 2014 to August 2018
• Fed the homeless in the community
• Documented each individual partaking in the free meal and gift bag
• Assisted with regulating traffic through church
• Assisted cooking and serving individual, while making sure the food, environment and overall experience was satisfactory.
Team Member
Noodles & Company - Richmond, VA June 2018 to July 2018
• Greet Customers
• Collect cash
• Prep and garnish food, and make salads to customers satisfaction • Make sure restaurant remains presentable
Team Member
Pie Five Pizza Co. - Richmond, VA January 2018 to May 2018
• Greet customers
• Create pizzas, salads and desserts to customers satisfaction
• Make sure restaurant remains presentable and clean
• Collect cash
• Check in on customers to see that they are satisfied with their visit and to offer friendly banter
Cashier
Gabe's - Chesapeake, VA July 2017 to August 2017
• Assisted customers in locating items throughout the store and answered questions regarding stock availability and products
• Handled cash, credit and debit cards at the cash register as customers were checking out with merchandise being purchased
Team member
Wendy's - Chesapeake, VA
September 2015 to January 2017
• Serve customers at the front counter and the drive thru by greeting customers, accurately taking their orders and processing payments via cash, credit and gift card
• Prepared food as a sandwich maker and via the fry station per customers request and health code
• Served as a Manager Backup during peak times by coordinating the drive thru and cash register area to ensure customers' orders were done correctly in a timely fashion
• Make sure that the food and overall experience is satisfactory to the customer LEADERSHIP AND COMMUNITY INVOLVEMENT
Volunteer
Churchland High School - Portsmouth, VA 2015 to 2017
• Organized athletic trainer records
• Assisted injured players and recorded the injuries for future reference or doctor use • Cleaned school grounds before and after big events such as games and rallies
Education
Bachelor of Arts in Psychology
Virginia Union University - Richmond, VA
June 2020
Diploma in Highschool
Churhland Highschool - Portsmouth, VA
June 2016 Skills
CUSTOMER SERVICE (4 years), MICROSOFT OFFICE (10+ years), MS OFFICE (Less than 1 year), RECEPTIONIST (Less than 1 year), RETAIL SALES (Less than 1 year), Cleaning, Animal Care, time management, Training, Organizational Skills, Administrative Assistant
Additional Information
QUALIFICATIONS PROFILE
A dedicated and focused individual who excels at multi-tasking and working quickly and diligently.
I am very level headed and i handle all tasks with great care and precision. With about three years
of experience, I've become proficient at completing projects in a timely manner, and keeping files, books, and other items organized, while tending to visitors with inquiries about items and locations on the premises. I am searching for an opportunity that will not only challenge me, but also broaden my horizons and hopefully help pave my career path.
SKILLS
Proficient in Microsoft Office Strong Interpersonal Skills Strong Communication Skills Strong Analytical Skills
Strong Mathematical Skills Strong Customer Service Skills