Rachael Hinkley Resume
Rachael Hinkley
P.O. Box 683, Milford, PA 18337 ?------------
------------ ? ------------/in/rhinkley1
SUMMARY OF QUALIFICATIONS
? Excellent customer service skills, fielding questions, resolving complaints
? Experienced in all Microsoft applications
? Field marketing research with local companies, developing marketing plans and surveys
? Ability to create and present marketing plans with SWOT analysis overviewing the business�s marketing and advertising goals for the upcoming year
EDUCATION
Mount Aloysius College, Cresson, Pa.
Bachelor of Science, Business Administration December 2020
Specialization: Marketing & Entrepreneurship
On track to graduate to complete a 4-year bachelor�s degree in 2 � years
ACHIEVEMENTS
Mount Aloysius Honors Student 2018-Present
Dean�s List 2018-Present
LEADERSHIP
Vice President, Mount Aloysius Business Club 2018-Present
MARKETING EXPERIENCE
Survival Mindset, Rick Capozzi
- Project Manager/ Group Leader
- Often created post event and general business surveys
- Creation of Press Releases and Press Conferences for events
- Knowledge of questionnaire design when carefully and efficiently creating surveys for post- conference events
- Clearly stated all assignments and projects that were being worked on via communication with email and phone
WORK EXPERIENCE
Ed Nikles Custom Builders, Milford, PA 2019-Present
Secretary
- Answer, screen and direct 20-30 phone calls a day to the appropriate department using a multi-
line system
- Direct work to solve problems with 10-20 customers a day
- Implement an organizational procedure for all customer files as well as supplies
- Maintain office supplies and equipment and order new supplies on a monthly basis
- Perform administrative duties including photocopying and filing while greeting visitors and fielding
questions
Olympia Sports, Milford 2018
Shift Manager
-Looked after the operational and managerial duties and functions
-Supervised the work of other staff members, organized the stocks and other important equipment
-Assisted the expert team members and managers to recruit new employees
-Implemented the company policies and procedures and ensured high standards of customer service to employees
COMMUNITY SERVICE
Tutoring with Gloria Gates Foundation, Altoona, PA 2018- Present
-Taught budgeting skills with 20-30 middle school students through hands on activities
Rachael Hinkley
P.O. Box 683, Milford, PA 18337 ?------------
------------ ? ------------/in/rhinkley1
SUMMARY OF QUALIFICATIONS
? Excellent customer service skills, fielding questions, resolving complaints
? Experienced in all Microsoft applications
? Field marketing research with local companies, developing marketing plans and surveys
? Ability to create and present marketing plans with SWOT analysis overviewing the business�s marketing and advertising goals for the upcoming year
EDUCATION
Mount Aloysius College, Cresson, Pa.
Bachelor of Science, Business Administration December 2020
Specialization: Marketing & Entrepreneurship
On track to graduate to complete a 4-year bachelor�s degree in 2 � years
ACHIEVEMENTS
Mount Aloysius Honors Student 2018-Present
Dean�s List 2018-Present
LEADERSHIP
Vice President, Mount Aloysius Business Club 2018-Present
MARKETING EXPERIENCE
Survival Mindset, Rick Capozzi
- Project Manager/ Group Leader
- Often created post event and general business surveys
- Creation of Press Releases and Press Conferences for events
- Knowledge of questionnaire design when carefully and efficiently creating surveys for post- conference events
- Clearly stated all assignments and projects that were being worked on via communication with email and phone
WORK EXPERIENCE
Ed Nikles Custom Builders, Milford, PA 2019-Present
Secretary
- Answer, screen and direct 20-30 phone calls a day to the appropriate department using a multi-
line system
- Direct work to solve problems with 10-20 customers a day
- Implement an organizational procedure for all customer files as well as supplies
- Maintain office supplies and equipment and order new supplies on a monthly basis
- Perform administrative duties including photocopying and filing while greeting visitors and fielding
questions
Olympia Sports, Milford 2018
Shift Manager
-Looked after the operational and managerial duties and functions
-Supervised the work of other staff members, organized the stocks and other important equipment
-Assisted the expert team members and managers to recruit new employees
-Implemented the company policies and procedures and ensured high standards of customer service to employees
COMMUNITY SERVICE
Tutoring with Gloria Gates Foundation, Altoona, PA 2018- Present
-Taught budgeting skills with 20-30 middle school students through hands on activities