Quanique's
QUANIQUE BEASLEY
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10+ years of Experience in customer services and manager department recruiter with high levels of interpersonal skills. Extensive management and customer service experience with a background in working with diverse populations. Exceptional communication skills with ability to speak and write professionally, confidently, and persuasively. Strong computer skills and proficient in MS Office Applications. Ability to maintain confidential material and exercise excellent professional discretion. Excellent organizational skills with very strong attention to details. Strategic marketing initiative and planning skills with ability to quickly adapt to new situations, environments, and systems. Effective utilization of internet for research purposes. Reliable, dedicated, and highly focused with a reputation for progression and excellent.
EXPERIENCE
JULY 2018-PRESENT
STAFFING SPECIALIST, EDS SERVICE SOLUTIONS
Conduct recruitment effort for all nonexempt personnel, interns and temporary employees within region to include screening, interviewing, and initiating background checks for potential candidates .Establish proper staffing and service levels at or above operating standards within allocated budget, Conduct new-employee orientations and on-boarding; employee relations counseling, outplacement counseling and exit interviewing; Ensure accuracy, legal adherence, and collection of employment and payroll documents and other weekly data to, be sent to corporate within specified timelines for timely processing of personnel, payroll, and billing reports. Partner with management to communicate Human Resources policies, procedures, programs and laws, Create and post advertisements for available positions on recruitment sites, industry-specific groups and/or social media. Work with corporate directives to design, develop and maintain the recruitment process in the region (including its description, recruitment measurement definitions, regular measurement reporting, taking proper actions to close gaps)
Build a quality relationship with the internal customers and external recruitment contacts, monitor and constantly reduce the costs of the recruitment process ensure on-boarding and human resources files are maintained in appropriate manner and in compliance with local, state and federal regulations. Assist in identifying new processes and training as part of continuous process improvement, develop vendor relationships and establish effective communication with outside vendors used for recruitment plan including online recruitment, church and community groups, college outreach and other approved partners. Develop and maintain communications both printed and electronic for staff notifications, opportunities, and general
Communication. Exemplify the desired culture and philosophies of the organization incorporating it into both recruiting and training programs Continually seek opportunities for improvements, efficiency and business growth. Make recommendations and implements best practices and procedures.
APRIL 2018- JULY 2019
SUPERVISOR, THOMPSON HOSPITLAITY CHICK FIL A
Execute Operational Excellence – Speed of Service, Accuracy of Order, Attentive &
Courteous customer service, taste and quality of all food drive second mile service, go beyond everyday expectations deliver wow experiences to all guests, ensure all standards and processes are achieved by all team members direct team efforts in order to achieve company goals (roe, cem, sales, profit) take ownership for assigned responsibilities; hold team accountable for theirs. Administrative responsibilities include maintaining inventory levels, preparing payroll, initiating marketing strategies, and driving store sales. Labor management duties consist of interviewing job applicants, creating work schedules, and motivating associates.
MARCH 2013 – JANUARY 2016
OFFICE COORDINATOR, SENTINEL OFFENDER SERVICES
Monitor over 450 defendants who were on electronic monitoring device global positioning satellite, install, de-install the defendant, let their case manager know if the defendant violated, haven't charged and if the defendant entered stayed away zone. Performs intake duties to support chain of custody evidence requirement for the GPS monitoring of criminal
Offenders. Prepare correspondence, reports, technical documents, graphs, charts, forms and other office support materials. Monitored all conditions and criteria set by the court to ensure compliance with in-house arrest and conduction interviewing with clients, coordinating the installation of the electronic monitoring equipment, and conduction random check to ensure compliance with program. Utilizing Microsoft Office Program, working with law enforcement and law enforcement agency, and Clerical duties with law enforcement or a law enforcement agency, file management to include the handling of confidential documents. Perform record checks and address/location searches of offenders' localities.
NOVEMBER 2008 – MAY 2010
DATA ENTRY CLERK, DEPARTMENT OF EMPLOYMENT SERVICES
Entered client profile into internal database for employment-related services program to assist with needs assessment. Contacted clients with incomplete applications to obtain additional information. Performed general office duties such as answering the phones, filing, copying and faxing. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology
September 2003- June 2006
OFFICE ASSISTANCE, COMMUNITY EQUITY EMPOWERMENT PARTNERSHIP
Answer phones, greeting clients, sort mail, organizing files, managing existing documents, and generally keeping the office organized, tidy, and running smoothly. Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts. Excel at handling a variety of customer service and administrative tasks and resolve customer issues with expediency Performs office automation work requiring the use of software applications and computer equipment. Prepares correspondence, reports, technical documents, graphs/charts, forms, and other office support materials. Monitor and track due dates and expiration dates.
EDUCATION
JUNE 2017
PARALEGAL CERTIFICATION, PARALEGEAL INSTITUTE OF WASHINGTON
• Legal Writing
• Legal Research
• E-Discovery
MAY 2012
BACHELOR OF SCIENCE CRIMINAL JUSTICES, WESTWOOD COLLEGE
• Criminology
• Criminal Law
• Legal Research
QUANIQUE BEASLEY
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10+ years of Experience in customer services and manager department recruiter with high levels of interpersonal skills. Extensive management and customer service experience with a background in working with diverse populations. Exceptional communication skills with ability to speak and write professionally, confidently, and persuasively. Strong computer skills and proficient in MS Office Applications. Ability to maintain confidential material and exercise excellent professional discretion. Excellent organizational skills with very strong attention to details. Strategic marketing initiative and planning skills with ability to quickly adapt to new situations, environments, and systems. Effective utilization of internet for research purposes. Reliable, dedicated, and highly focused with a reputation for progression and excellent.
EXPERIENCE
JULY 2018-PRESENT
STAFFING SPECIALIST, EDS SERVICE SOLUTIONS
Conduct recruitment effort for all nonexempt personnel, interns and temporary employees within region to include screening, interviewing, and initiating background checks for potential candidates .Establish proper staffing and service levels at or above operating standards within allocated budget, Conduct new-employee orientations and on-boarding; employee relations counseling, outplacement counseling and exit interviewing; Ensure accuracy, legal adherence, and collection of employment and payroll documents and other weekly data to, be sent to corporate within specified timelines for timely processing of personnel, payroll, and billing reports. Partner with management to communicate Human Resources policies, procedures, programs and laws, Create and post advertisements for available positions on recruitment sites, industry-specific groups and/or social media. Work with corporate directives to design, develop and maintain the recruitment process in the region (including its description, recruitment measurement definitions, regular measurement reporting, taking proper actions to close gaps)
Build a quality relationship with the internal customers and external recruitment contacts, monitor and constantly reduce the costs of the recruitment process ensure on-boarding and human resources files are maintained in appropriate manner and in compliance with local, state and federal regulations. Assist in identifying new processes and training as part of continuous process improvement, develop vendor relationships and establish effective communication with outside vendors used for recruitment plan including online recruitment, church and community groups, college outreach and other approved partners. Develop and maintain communications both printed and electronic for staff notifications, opportunities, and general
Communication. Exemplify the desired culture and philosophies of the organization incorporating it into both recruiting and training programs Continually seek opportunities for improvements, efficiency and business growth. Make recommendations and implements best practices and procedures.
APRIL 2018- JULY 2019
SUPERVISOR, THOMPSON HOSPITLAITY CHICK FIL A
Execute Operational Excellence – Speed of Service, Accuracy of Order, Attentive &
Courteous customer service, taste and quality of all food drive second mile service, go beyond everyday expectations deliver wow experiences to all guests, ensure all standards and processes are achieved by all team members direct team efforts in order to achieve company goals (roe, cem, sales, profit) take ownership for assigned responsibilities; hold team accountable for theirs. Administrative responsibilities include maintaining inventory levels, preparing payroll, initiating marketing strategies, and driving store sales. Labor management duties consist of interviewing job applicants, creating work schedules, and motivating associates.
MARCH 2013 – JANUARY 2016
OFFICE COORDINATOR, SENTINEL OFFENDER SERVICES
Monitor over 450 defendants who were on electronic monitoring device global positioning satellite, install, de-install the defendant, let their case manager know if the defendant violated, haven't charged and if the defendant entered stayed away zone. Performs intake duties to support chain of custody evidence requirement for the GPS monitoring of criminal
Offenders. Prepare correspondence, reports, technical documents, graphs, charts, forms and other office support materials. Monitored all conditions and criteria set by the court to ensure compliance with in-house arrest and conduction interviewing with clients, coordinating the installation of the electronic monitoring equipment, and conduction random check to ensure compliance with program. Utilizing Microsoft Office Program, working with law enforcement and law enforcement agency, and Clerical duties with law enforcement or a law enforcement agency, file management to include the handling of confidential documents. Perform record checks and address/location searches of offenders' localities.
NOVEMBER 2008 – MAY 2010
DATA ENTRY CLERK, DEPARTMENT OF EMPLOYMENT SERVICES
Entered client profile into internal database for employment-related services program to assist with needs assessment. Contacted clients with incomplete applications to obtain additional information. Performed general office duties such as answering the phones, filing, copying and faxing. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology
September 2003- June 2006
OFFICE ASSISTANCE, COMMUNITY EQUITY EMPOWERMENT PARTNERSHIP
Answer phones, greeting clients, sort mail, organizing files, managing existing documents, and generally keeping the office organized, tidy, and running smoothly. Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts. Excel at handling a variety of customer service and administrative tasks and resolve customer issues with expediency Performs office automation work requiring the use of software applications and computer equipment. Prepares correspondence, reports, technical documents, graphs/charts, forms, and other office support materials. Monitor and track due dates and expiration dates.
EDUCATION
JUNE 2017
PARALEGAL CERTIFICATION, PARALEGEAL INSTITUTE OF WASHINGTON
• Legal Writing
• Legal Research
• E-Discovery
MAY 2012
BACHELOR OF SCIENCE CRIMINAL JUSTICES, WESTWOOD COLLEGE
• Criminology
• Criminal Law
• Legal Research