Quality / Test Analyst
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Location: Mechanicsburg, PA, USA
University: JNTU
Major: BTech - IT

Quality / Test Analyst

Sangeetha L Bitla
Quality Analyst


Professional Summary

 Over 5+ Years of IT experience as a QA Tester Analyst
 Over 5+ Years of experience QA Tester in in manual and automated testing environment.
 5 years of Professional Experience in requirement gathering, analysis, detailing, documenting and implementation of business systems.
 Expert in complete SDLC processes from requirements gathering, development, testing, production release and support proven track record in delivering results on time, utilizing software development methodologies, both Agile and Waterfall.
 More than 5 years of Experience in Manual and Automation Testing both Web Based and Windows Based Applications.
 5 years of experience in creating test plans, test cases designing and executing the test cases.
 More than 5 years of Experience in Functional, Integration, Usability, Regression and Sanity Testing.
 Experience in mobile testing both IOS and Android. Both mobiles and tablets.
 Experience in testing the Application in cross – browsers like. IE, Chrome, Firefox, safari, Microsoft Edge and opera.
 Performed Cross-browser testing using tool Browser stack
 Experience in authoring Business Requirement Documents (BRDs) and Functional Requirement documents (FRDs), Use Case diagrams, Activity diagrams, and Sequence diagrams using UML modeling.
 Experience in writing the Use cases.
 Over 5 years of experience in writing the user stories and functional Specification using VSTS.
 Experience in setting up project block items (PBI’s) and sprint block items (SBI’s) in VTSTS
 Bug Tracking using VSTS.
 Managing the Requirements Traceability Matrix through the lifecycle of the project.
 Excellent problem solving skills, experience in working group projects, desire and ability to learn and apply new technologies
 Extensive documentation skills for use in standardization of testing and programming procedures and guidelines
 Strong skills in SQL and Data Warehousing Concepts and Data Modeling Techniques like Dimensional Data Modeling, Star Schema Modeling and Snow-Flake Modeling
 Sound knowledge of Software Development Life Cycle (SDLC) and Testing Development Life Cycle and also involved in requirement analysis with Agile Methodologies.
 Over 5+ years of Experience using VSTS MTM for Writing the test cases and Executing the Test Cases
 More than 5 years of experience in System testing, Integration testing, Functional testing, Regression testing, Security testing, Database testing, User Acceptance Testing, End to End testing, Black box testing, GUI testing, Performance tests.
 Experience in Manual and Automated software testing of Web and Client/Server Applications using Mercury tools like Coded UI, Quick Test Professional (QTP), and HP Quality Center.
 Experience in Testing WEB API, SOAP and Rest Web Services and WCF Services using SOAP UI Tool.
 Experience with defect management process including retesting of system and integration defects and test cases
 Extensive experience in Problem solving and Defect Tracking Systems using defect tracking Tools like MTM, JIRA, Quality Center, TFS and Bugzilla.
 Having very good exposure to software life cycle like Feasibility, System Studies, Design, Coding, Testing, Implementation, team coordination, Software Documentation including Source Code Documentation, Maintenance and End user Training
 Experience with an Agile software development methodology
 Experience with Agile Scrum.
 Experience with System Integration test with water fall methodology.
 Strong understanding and Experience with the Software Development Life Cycle (SDLC) and QA Life Cycles.
 Analyzing bugs and Interacting with Developers and team members in fixing the Errors.
 Experience with Release Management and Defect Management.
 Ability to interact with developers and product analysts regarding testing status and defect tracking.
 Conducted and participated in group meetings for building testing schedules.
 Good knowledge in Microsoft Test Manger and Coded UI Test
 Proficient in C#, xxx-xxx-xxxx, xxx-xxx-xxxx, xxx-xxx-xxxx, SQL Server, WCF, XAML, XML with Strong Object Oriented Design and Analysis skills Team player with effective problem solver
 Expertise in automating the testing process using VSTS C#.NET,VB.NET, Coded UI, CUITE, Web Performance and Load test agents
 Experience working with Coded UI using C#.
 Experience in customizing the automated Coded UI Map using C#.Net.
 Experience working with ordered test.
 Experience in manual testing of front end and back end (databases) of the applications using (T-SQL, PL/SQL etc).
 Experience in writing test plans, defining test Cases, developing and maintaining test Scripts both in Manual and Automated Testing.
 Experience in using VSTS for Version Control.
 Experience in SQL, T-SQL, PL-SQL, stored procedures, functions, triggers, views, joins in Oracle and SQL Server.
 Proficient in working with applications based on 3-Tier Architecture and n-Tier Architecture
 Interested in emerging technologies. Ability to quickly master new concepts.
 Strong business understanding knowledge of public sector domains.
 Easily adaptable to any new Technologies and Business environment.
 Motivated team oriented personal with strong communication and inter-personnel skills.
 Expert in Database Testing, Data Manipulation and population using SQL queries, SQL and PL/SQL in Oracle, MS SQL Server 2014, 2012, 2008R2, SQL Server 2005, 2000.
Technical Skill Set

 Functional Automation Tool : Coded UI , QTP
 Testing and Debugging Tools : Automated and Manual Testing of UI, API, End to End Scenario
Testing Using VSTS, C#.NET, xxx-xxx-xxxx, Coded UI, CUITE and Microsoft Visual Studio Test tools frameworks, MTM, TFS, and other
Debugging and Testing tools
 Test Management Tool : VSTS, MTM, Test Director, HP Quality Center
 Performance Tool : Load-Runner
 Bug Tracking : MTM, Jira, Clear Quest, Microsoft TFS, Bugzilla, Lotus Notes
 Configuration Management : Microsoft TFS, Visual Source Safe
 Operating System : Win 98/XP/2000/Win 7
 Languages : .ASP, C#.Net, VB Script,VB.Net
 Database : SQL Server 2008R2, 2005, 2000, Oracle 10g, MS Access

Education Details

 B.TECH – IT Bachelor of technology in Information Technologies From JNTU University - India

Work Authorization

 Green card – Permanent Resident





Project Profile:

Company: DELOITTE CONSULTING LLP
Client: DPW (Pennsylvania Department of Public Welfare)
Mechanicsburg, PA
Nov 14 – Present
Role: Sr. Quality Analyst

Project: ICIS
Description:
ICIS - Compass is the web based application to implement the DPW (Department of Public Welfare) programs in the state of Pennsylvania. Compass lets the people to apply online for social services offered by the Commonwealth of
Pennsylvania. The self-screening questionnaire can tell the applicants which social services the members of the
Household may be eligible to receive. It provides the services like Medicaid, Food Stamps, Low-Income Home
Energy Assistance Program, Cash Assistance, School Lunch Program and Long Term Care etc.


Project: CWIS, PELICAN
Description:
CWIS is CWOPA Web application Developed for Pennsylvania residents is Provided for individuals who want to have their Pennsylvania Child Abuse History Clearance processed online. The Pennsylvania Child Abuse History Clearance Check will provide the applicant information as to whether or not they are listed in the Pennsylvania statewide database as a perpetrator of child abuse

Roles & Responsibilities

 Engaging in extensive information gathering discussions with Business users and SME to obtain pertinent information regarding all applicable educator licensure and credentialing processes to obtain necessary information to produce a comprehensive Project Management Plan (PMP)
 Responsible for gathering application data requirements from SMEs, Business Users.
 Created the user Stories in VSTS
 Created the functional Requirements specifications
 Created Test cases based on Test scenarios corresponding business / user requirement documents & technical specification and other operating conditions using MTM
 Performed Manual Unit Testing, Regression testing and smoke testing
 Performed Functional testing
 Performed Mobile testing both for Android and IOS. for mobiles and tablets
 Performed cross-browser testing for Mobiles Apps and browser testing platforms.
 Performed cross- browser testing on IE, chrome, Firefox, safari, Microsoft Edge and opera
 Performed Cross-browser testing using tool Browser stack.
 Worked on Regression test case and executing the Regression test cases.
 Executed smoke tests in higher environments after every code migration.
 Documented the user requirements Analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
 Use MTM test management tool to manage test plans, test case, test case execution, test reporting and logging defects
 Used VSTS for Bug Tracking.
 Created time lines, performed impact analysis and developed project abstract in collaboration with the Project Manager.
 Performing requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile/Scrum.
 Responsible for creating Systems Requirement Specifications, to capture functionalities.
 Automated the test cases using Coded UI with C#.Net.
 Developed and executed the test cases you Coded UI using C#.Net
 Customized the Coded UI Map using C#.
 Used ordered test to sequentially run the Coded UI test cases.
 Involved in Unit Testing using C#.
 Performed End-to-End testing manually and was associated with User Acceptance Testing.
 Worked on Gap Analysis Report and modified the code specific to Gap analysis report.
 Worked in peer reviews and triage meetings.
 Responsible for Functional (UI, API, End to End), System and Integration testing, Compatibility testing and TFP testing.
 Worked closely with Sr. Business Analyst and managers and understood various process plans, business Process and functionality.
 Test and automate the new features implemented in internal and external websites.
 Performed User Acceptance Testing on behalf of End Users at client’s environment.
 Participated in Project Meetings & Conducting Knowledge Sharing Sessions and Training to End Users.
 Learn new products quickly, meet deadlines, and contribute creatively throughout the entire development Process
 Professional communication both verbal and written at all times in project meetings, problem reporting, and Status of assigned projects
 Extensively involved in black box testing, GUI testing, functional testing, systems testing, integration testing, Regression testing and smoke testing

Environment: Manual testing and Automation Testing using Development Tools VSTS, Coded UI, C#.Net, Android and IOS mobiles testing, MTM, TFS, WCF, SOAP UI, Postman, Oracle 11g, Toad.



Company: Wipro Limited
Client: RR Donnelley
Glen Mills, PA
Apr 14 – Nov 14
Role: Quality Analyst
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Description:
FundSuiteArc is a single document management platform for the creation, management and distribution of shareholder regulatory communications. The main goal is to meet the financial industry's increasing need to have automated, sophisticated document publishing solutions, but represented in a way that is simple, intuitive and easily accessible.
This application has 3 major modules such as platform administrator, Arc reporting and arc filing. Platform administrator: It is used to create the complex structure of Funds. arc reporting item acts as an online binder that allows user to preview all components of the shareholder report, as well as request output for the project. It is used to define portfolio and financial statement template, to create project. Arc filing: It is used to create the project by using portfolio statement templates.

Roles & Responsibilities

 Designed the test cases based on corresponding business / user requirement documents & technical specification and other operating conditions.
 Creating use cases and functional diagrams to capture the authorization process.
 Prepared test plans and test cases.
 Performed test case execution.
 Performed Manual Unit Testing, Regression testing and smoke testing
 Performed Functional testing
 Performed Mobile testing both for Android and IOS. for mobiles and tablets
 Performed cross-browser testing for Mobiles Apps and browser testing platforms.
 Performed cross- browser testing on IE, chrome, Firefox, safari, Microsoft Edge and opera
 Took care of all customer feedback, issues and log relevant bugs and feature requests inside MTM.
 Worked in peer reviews and triage meetings.
 Performing requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile/Scrum.
 Responsible for Functional (UI, API, End to End), System and Integration testing, Compatibility testing.
 Worked closely with Sr. Business Analyst and managers and understood various process plans, business Process and functionality.
 Test and automate the new features implemented in internal and external websites.
 Performed Functional testing both valid and invalid testing on Development, Test Database Environments Using PL/ SQL.
 Prepared Test plans which includes an introduction, various test strategies, test schedules, QA team’s role, test deliverables, etc.
 Involved in business process modeling using UML through Rational Rose
 Developed strategies with Quality Assurance group to implement Test Cases in Test manager for User Acceptance Testing.
 Responsible for generating and maintaining regular reports to management that spoke to the utilization of company's technology resources.
 Automated the test cases using Coded UI with C#.Net.
 Customized the Coded UI Map using C#.
 Used ordered test to sequentially run the Coded UI test cases.
 Involved in Unit Testing using C#.
 Testing of WCF web services using WCF Test client and Proxy client. Using SOAP UI.
 Performed End-to-End testing manually and was associated with User Acceptance Testing.
 Used ordered test to sequentially run the Coded UI test cases.
 Conducted Regression testing on various application builds. Interaction with developers, users and Management to speed up the defect resolution.
 Gathered valid test data for the execution of test scripts. Debugging issues if there are any.
 Bugs reporting on bug tracking tool & updating the status of the bugs. Using MTM
 Involved in regular discussions with developers regarding defects.
 Performed Cross Browser Testing on different versions of Internet Explorer, Mozilla.
 Performed User Acceptance Testing on behalf of End Users at client’s environment.
 Participated in Project Meetings & Conducting Knowledge Sharing Sessions and Training to End Users.
 Learn new products quickly, meet deadlines, and contribute creatively throughout the entire development Process
 Professional communication both verbal and written at all times in project meetings, problem reporting, and Status of assigned projects
 Extensively involved in black box testing, GUI testing, functional testing, systems testing, integration testing, Regression testing and smoke testing
 Coordinated with various vendor teams from various places for testing.

Environment: Manual and Automation testing using Development Tools VSTS, C#.net, MTM, TFS, Coded UI, WCF, SOAP UI, Oracle 11g, Toad.


Client: Toboc
Bangalore, India
Aug 13 – Feb 14
Role: Quality Analyst
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Description:
B2B portal is a Web application platform where Exporters, Importers, Transporters, Service Providers and Brokers will be able to interact with each other so that they will be able sell or buy or transport the product which they are handling. There are different levels of membership. They can upload product leads and product images and can join sectors based on their membership. Search functionality will help search Exporters, Importers, Transporters, Service Providers and Brokers based on their sector and sub sectors.

Roles & Responsibilities

 Designed the test cases based on corresponding business / user requirement documents & technical specification and other operating conditions.
 Responsible for gathering application data requirements from SMEs, Business Users.
 Identified various frequently used modules within the application as well as the peak user volume for load testing purposes.
 Prepared test plans and test cases.
 Performed test case execution.
 Performed Manual Unit Testing, Regression testing and smoke testing
 Performed Functional testing.
 Creating use cases and functional diagrams to capture the authorization process.
 Designed the test cases based on corresponding business / user requirement documents & technical specification and other operating conditions.
 Prepared test plans and test cases.
 Testing Web services using SOAP UI.
 Facilitated function point analysis in support of the agile software development life cycle.
 Designed the HP QTP automation by studying the business processes of the application.
 Involved in preparation of Automation Test Strategy for the application conducting POC to demonstrate the tool.
 Built the dynamic reusable functions and uploaded them on the shared drive.
 Created the vb script functions and called where required in main scripts to achieve the concept of reusability.
 Performing requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile/Scrum.
 Enhanced the script by creating various checkpoints in the script.
 Captured the dynamic values of the application and exported them to data sheet.
 Created Environment variables and uploaded them in the shared drive.
 Enhanced the script by QTP recovery scenarios.
 Created the folder structure in the Quality Center to save the automation scripts.
 Created code to dynamically connection of the Quality Center through QTP.
 Used QTP debug mechanisms to debug the scripts.
 Updated Test Cases and Defects in Quality Center.
 Successfully ran the regression suits from Quick Test Professional by invoking the scripts from the Quality Center.
 Used shared drive to store all the library files of QTP scripts.
 Web Services Testing using SOAP UI Tool.
 Back End Validation using Sql Server and Oracle. Toad

Environment: Manual Testing , VSTS, MTM, HP Quality Center ,QTP, SOAP UI , xxx-xxx-xxxx, C#.NET, xxx-xxx-xxxx,QTP, WCF ,XML, XSLT ,SOAP UI ,web services , VB Script, , SQL Server, Oracle, Toad, MS Excel

Quality Analyst , Manual Testing, Automation testing, SQL , oracle