Promotional Resume
Eataly Boston (Guest Relations Ambassador) Sep 2018-Present
Boston, MA
Assist guests with questions, concerns, and orders through phone, email and in person
Help created a high quality experience for guests by listening carefully and providing them the information and service requested
Receive cash budget at the beginning of the shift, and deposit cash received at the end of shift
Update documents; submit and analyze customer comment cards each night
Inform guest about upcoming events, guest checkin, and promotions
Susan Smith’s 96th Birthday (Event Planner & Videographer) Nov 2016 - Jan 2017
Boston, MA
Developed the theme and concept of the party
Created and showcased documentary using Final Cut Pro X and projector
Recorded event, showcased speakers, and talent show using HD Camcorder
Edited photography using iPhoto
Capstone (Project Manager) Sep 2016 - Dec 2016
Cambridge, MA
Prepared and composed a business plan on developing an app in the education liaison industry
Researched market trends, industry, and local competitors in the market
Overviewed material to ensure work was done to high quality standards
Assigned tasks to team members based on their expertise
Developed and pitched educational app to investors
Composing documents using Microsoft Word, Excel, and Outlook
Reported our progress during board meeting to monitor progress
Prepared presentation and demo prototype using Prezi
Junior Enterprise (Project Manager) Sep 2016 – Nov 2016
Cambridge, MA
Developed timelines to assign tasks, schedule meetings and deadlines using Numbers
Produced investor pitch deck for client in for-profits entertainment field company
Managed team of project to complete assigned tasks assigned by client
Contacted client on progress of presentation and next steps
Monitored progress by reporting out steps and process as to completing steps
Researched market industry, trends, and competitors of company
Collaboratively used software used Google (Docs, Sheets, Slides)
Eataly Boston (Guest Relations Ambassador) Sep 2018-Present
Boston, MA
Assist guests with questions, concerns, and orders through phone, email and in person
Help created a high quality experience for guests by listening carefully and providing them the information and service requested
Receive cash budget at the beginning of the shift, and deposit cash received at the end of shift
Update documents; submit and analyze customer comment cards each night
Inform guest about upcoming events, guest checkin, and promotions
Susan Smith’s 96th Birthday (Event Planner & Videographer) Nov 2016 - Jan 2017
Boston, MA
Developed the theme and concept of the party
Created and showcased documentary using Final Cut Pro X and projector
Recorded event, showcased speakers, and talent show using HD Camcorder
Edited photography using iPhoto
Capstone (Project Manager) Sep 2016 - Dec 2016
Cambridge, MA
Prepared and composed a business plan on developing an app in the education liaison industry
Researched market trends, industry, and local competitors in the market
Overviewed material to ensure work was done to high quality standards
Assigned tasks to team members based on their expertise
Developed and pitched educational app to investors
Composing documents using Microsoft Word, Excel, and Outlook
Reported our progress during board meeting to monitor progress
Prepared presentation and demo prototype using Prezi
Junior Enterprise (Project Manager) Sep 2016 – Nov 2016
Cambridge, MA
Developed timelines to assign tasks, schedule meetings and deadlines using Numbers
Produced investor pitch deck for client in for-profits entertainment field company
Managed team of project to complete assigned tasks assigned by client
Contacted client on progress of presentation and next steps
Monitored progress by reporting out steps and process as to completing steps
Researched market industry, trends, and competitors of company
Collaboratively used software used Google (Docs, Sheets, Slides)