Professional Resume-Hayden Tweedie
Professional Resume-Hayden Tweedie

SUMMARY OF QUALIFICATIONS:
PC/MAC proficient: Windows 13: Microsoft Word, Excel, PowerPoint, Photoshop, Google Docs, iPhone, Outlook and Google calendars, Internet and social media savvy. Poised, professional and outstanding interpersonal and communication skills. Positive, energetic and highly client service driven. A solid work ethic; takes pride in a job well done, proactive and a resourceful problem solver. Pays thorough attention to detail, gets the job done right the first time and thick skinned. Always a smile, even under pressure.

EXPERIENCE:

THE VIRTUAL REALITY COMPANY, Los Angeles, CA
Social Media Strategist Assistant, Marketing

Provided support to the Social Media Strategist of VRC, generated content for company's social media platforms including: Instagram, Facebook and Twitter. Assisted in creating a comprehensive Social Media Business Plan and Strategy to reach target audience and raise brand awareness. Planned and scheduled social media posts and edited content in PNG, JPEG and GIF formats with Adobe Lightroom and Photoshop (12/16-5/17)


Office Coordinator and Receptionist, Operations

Maintained office inventory and ordered supplies, handled onboarding details for new employees and coordinated with building management for deliveries. Coordinated travel details and scheduled meetings for executive employees, coordinated employee conferences including conference room set up and planned and coordinated various office functions for employees in the office. Coded monthly credit card statements for executives and submitted and filed all invoices. Filtered calls, greeted guests, and performed troubleshooting when issues would arise. (11/16-5/17)


CARUSO AFFILIATED, Los Angeles/Glendale, CA
Administrative Assistant to Senior General Manager, Operations -The Americana at Brand

Provided administrative support to GM of property; filtered calls, managed calendar and coordinated and organized employee meetings and conferences as well as meetings with external companies. Responsible for vendor coordination for construction work on property and events held on property, managed and filed proof of vendor insurance and maintained document filing system. Coordinated with City of Glendale to ensure proper safety and health guidelines, submitted and coded invoices through accounting payment portal and processed rent and submitted payments to accounting. Contacted tenants for outstanding rent balances, drafted and sent out various notices to tenants on property and corporate headquarters and created and managed master calendar for vendors through the holiday season. (5/16-10/16)


Office Operations Coordinator, Human Resources, The Grove

Maintained office inventory and ordered supplies, submitted and processed invoices through accounting payment portal and coordinated employee conferences including conference room set up. Created reception schedule, assisted with reception coverage and filtered calls for Human Resources department. Ordered and maintained all archived files, performed troubleshooting when issues would arise, planned and coordinated various office functions for employees in
the office. (1/16 – 5/16)


Assistant Concierge Manager, Guest Services/Hospitality, The Grove

Generated weekly schedule of events, developed internal procedures for departmental hiring process and developed curriculum for training and oversaw complete training process of all new employees. Coordinated and led property tours, oversaw company/tenant outreach events and performed bimonthly payroll tasks. Conducted meetings to discuss employee reviews, demonstrated exceptional customer service to meet the needs of any guest. (2/15 – 1/16)


Concierge, Guest Services/Hospitality, The Grove

Made restaurant, transportation and local tour reservations for guests and corporate employees, assisted with small event planning and hosted property tours for guests. Provided local area and tourist attraction information, organized meetings for corporate employees, set up green room for celebrity guests and escorted celebrity guests on property. (6/13-2/15)


THE EDGE APPAREL, Grapevine, TX
Retail Associate, Retail/Guest Services

Demonstrated exceptional customer service, maintained inventory, curated outfits for clientele, set-up displays for events and expos, communicated with various venues for shows, balanced cash drawer. (7/11-12/11)

EDUCATION:
Arizona State University, Tempe, AZ
Pursuing BA Mass Communications and Media Studies Anticipated Graduation-May 2020
(Enrolled in Online Classes)

University of North Texas, Denton, TX Liberal Arts Studies
2011 – 2013