Professional
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Location: Fort Myers, FL, USA
University: FIU/SWFL College
Major: Sociology/Criminal Law

Professional

JACLYN DELANY
Fort Myers, FL 33913 xxx-xxx-xxxxxxx-xxx-xxxx
• To acquire a synergistic relationship and career with a solid company in which I can lend my unique background, drive, and gift of creating instant alliance to meet the needs of an environment in which unlimited growth, challenge, and teamwork is embraced as the formula of success. Authorized to work in the US for any employer
WORK EXPERIENCE
(Express Employment Professionals) Temp to Hire
CSI - Bonita Springs, FL May 2019 to Present
Temp to hire, making phone calls for financial technology company; vendor enrollment, 25% enrollment rate. Hybrid position changing into fulltime department position, processing payments and vendor enrollment.
Finance Assistant, Data Analytics, and Logistics
Parker Hannifin Aerospace, Fluids Division - Naples, FL August 2018 to March 2019
Work as temp; "hybrid" employee. Responsible for working independently completing time sensitive tasks in finance, data analysis, & logistics departments;daily inventory, invoicing, and data analysis using Excel and various programs for military and international aerospace facility.
Lead Manager (Membership Sales/Sales Director) Multiple Locations
F45 - Naples, FL January 2018 to July 2018
Coordinating leads and new memberships for boutique fitness concept. Drove & sold memberships through lead generation via phone (cold calling) and outside marketing; participated in boot camps to keep customer interest in patronage for future openings . (Investor was unable to continue funding my position, due to delay in permitting for several locations of which I was assigned to be Sales Director)
Marketing Coordinator/Executive Assistant
Jim Neal Realty Group - Estero, FL June 2017 to December 2017
Part-time marketing, listing coordinating, and administrative office assistant for realtor. Performing various administrative duties and heavy phone and email with customers. Also, creating Facebook Ads, lead campaigns as well as implementation of new marketing strategies. Hurricane lessened work hours to none.
Spa Director
Mind & Body Spa - Alpharetta, GA June 2016 to December 2016
• Drove daily operations of running a high-end luxury member based day spa/ retail of 11 employees
• Executed staffing, scheduling, promotional campaigns, selling &maintaining stock, training/ coaching employees, mentoring, conducted team meetings, inventory, AP/AR, and payroll management
• Implementation and integration of new software into spa; developed training manual & instructed staff on execution as well as troubleshooting
• Time management expert; Saved many client cancellations utilizing integrity and trust; rebuilt broken business on limited budget, without assistant
Executive Assistant to CEO; E-Commerce Manager; Executive Liaison for Customer Support Center
Star Business Solutions/North Star Consulting - Atlanta, GA May 2012 to 2016
Promoted through lead positions within a 5-Business model compan(ies) Various responsibilities and management tasks for executive team; Started as Executive/ Admin Asst. to CEO, then assigned to grow remote customer support center as Exec. Liaison (asst. in ops for growth to 100 employees; including hiring, HR, Payroll, Benefit Administration ) Starting Bonus Dept Manager,/E-Commerce Lead 5 Business Based in Outsourced Customer Support Solutions, Online Testing Materials/Exam Prep, and Personal Protection Items.
• As HR/Payroll; managed 50 employees' payroll accounts and processed all in boarding paperwork for call center employees
• Dynamic written proposals and successful relationships with various vendors
• Created Motivational Presentation, to enhance employee morale using Power Point, Adobe and Studio Creator
• Effectively used CRM, Microsoft all apps and Excel
• Successfully developed & implemented new customer care programs; Worked one-on-one with customers to execute online advertising videos using inspired testimonials.
• Site tested , updated /upgrading existing websites, SEO video management, editing & development; also, responsible for Social Media postings.
• Exceptional "quick learning", customer service, versatility, and adaptability
• Worked independently/ remotely; Awarded for superior work
Business Owner/Independent Contractor
Wellness & Holistic Mobile Practice - Atlanta, GA May 2000 to April 2014
Personal Trainer, Aesthetic Care, Massage Therapy, Nutrition & Life Coaching
Florida, NY, NJ, PA and Atlanta, GA
• Developed, managed, ran a holistic practices business both independently as well as contracting through other "like" businesses
• Maintained a full schedule between private clients as well contract work seasonally
• Fantastic track record of quality care, coaching, inspiring, and client retention
• Contracted in high end spas, luxury hotels, physical therapy, chiropractic as well as other medical settings, employed as an independent contractor MT in South Florida & Atlanta
• Life Coaching, personal training, nutrition, and fitness expertise
EDUCATION
Bachelor's in CRIMINAL STUDIES
SWFL COLLEGE 2011
DIPLOMA in LICENSES, Massage, Skin Care , Personal Training
FL ACADEMY 2000
SOCIOLOGY
FL INT'L UNIVERSITY - Miami, FL 1994 to 1997
SKILLS
Logistics, Inventory Management (6 years), Excel, Accounts Receivable, Accounts Payable, Microsoft Office (10+ years), Customer Service (10+ years), Operations Management, Sales Experience
CERTIFICATIONS AND LICENSES
Health and Life Insurance
July 2018 to July 2020
Massage/Esthetics/Personal Training
December 2001 to July 2014
Held licenses in order to conduct career practices
ASSESSMENTS
Email — Highly Proficient
April 2019
Measures a candidate’s ability to effectively compose and organize email messages. Full results: xxx-xxx-xxxx
Basic Computer Skills: PC — Expert
April 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems. Full results: xxx-xxx-xxxx
Personality: Hard-Working — Expert
September 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: xxx-xxx-xxxx 3f6127670ea7c2ee5391ee86cd07c440eed53dc074545cb7
Conscientiousness — Proficient
October 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: xxx-xxx-xxxx 5d457b65f3198423f988b5650f3a741aeed53dc074545cb7
Logic & Critical Thinking — Highly Proficient
October 2019
Using logic to solve problems. Full results: xxx-xxx-xxxx a0969fe03f23a574dcb4c48571d469a1eed53dc074545cb7
Reliability — Highly Proficient
October 2019
Tendency to be dependable and come to work. Full results: xxx-xxx-xxxx 148744b2380b42d9a425959eee4b272feed53dc074545cb7
Attention to Detail — Highly Proficient
October 2019
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: xxx-xxx-xxxx 3d762c5133ff061ba14952c5a9432189eed53dc074545cb7
Management & Leadership Skills: Planning & Execution — Proficient
October 2019
Planning and managing resources to accomplish organizational goals. Full results: xxx-xxx-xxxx df0079d1f622188da4f5a9173ea8dc4deed53dc074545cb7
Sales: Influence & Negotiation — Proficient
October 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: xxx-xxx-xxxx 56136397aa21a8947c6eddf9699180adeed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
ADDITIONAL INFORMATION
• Hospitality industry high school and college); Bar-tendered, did wine promotions, and food excellence serving in upscale establishments

administrative, sales, finance