Professional
Aundrea S Erickson
6901 Indiana Street Buena Park, CA 90621
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SKILLS
*Computer: Proficient using Microsoft Office software (e.g., Word, Excel, PowerPoint, and Outlook):
*Phone: Proficient in PBS phone systems
TRAINING & CERTIFICATIONS
*Certified 65-hour Domestic Violence and Sexual Assault advocate (Center for Pacific Asian Family) Hollywood, CA
*Certified in Travel and Tourism (Academy Pacific Travel College) Hollywood, CA
HEALTH
*Certified in CPR (current) *TB test (negative/current) *Tdap Vaccination (current)
INTERN EXPERIENCE (Center for Pacific Asian Family) Hollywood, CA
*Supervised children during parent workshop and/or summer day camp.
* Provided hotline for domestic violence and sexual assault survivors and /or family members.
*Provided in house one on one counseling for domestic violence and sexual assault survivors.
*Created/Implement activities for 2015 summer day camp.
*Purchased/stocked food supplies for shelter.
VOLUNTEERING
*Meals on Wheels (food preparation and distribution) Downtown Los Angeles, CA
*Project Access (teacher aid, homework, and tutoring) Downtown Los Angeles, CA
EDUCATION
*Ferndale High School General Education Michigan
*Fullerton College (continuing) AA- Early Child Development Fullerton
WORKING EXPERIENCE Customer Support 02/2019-Present
Student Loan Management (SL Management) Irvine, CA
*Call Center *Multi Line (80 Calls per day) * Customer Service *Updating Current Clients on their Loans
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Aundrea S Erickson ------------
WORKING EXPERIENCE Teacher Aide 10/2018-2018
Alite Staffing Inc. (temporary to hire) Garden Grove, CA
Spectrum Montessori Schools (Irvine, CA /Lake Forest, CA) Ages 2-6 years
*Teachers Aid * Montessori Curriculum *Monitoring nap-time *Snack preparation *Story time
*Recess *Clean-up *Game creation *Singing *Greeting parents.
WORKING EXPERIENCE Residential Counselor 4/2013-1/2019
Center for the Pacific Asian Family (CPAF) Hollywood, CA
*Overnight stay (Sole coverage 14 hour shifts/8 hour shifts)/monitoring.
* Provides hotline counseling for domestic violence and sexual assault survivors and /or family members.
* Provided in-house counseling/guidance for domestic violence and sexual assault survivors and /or family members.
*Facilitate women’s groups, House meetings, and/or workshops. *Provided written and verbal communication with
staff regarding survivor’s (women/children) progress in shelter. *Administered medication within CPAF/Survivor’s guide lines
for (women/children). *Maintaining a current and accurate supplies list. *Attend staff team meetings.
WORKING EXPERIENCE Jewelry Designer 11/2006-3/2013
Aundrea Simone Designs (ASD Designs website) Hollywood, CA
*Sales (New York Speed Hollywood, CA/ Abundance Sherman Oaks, CA, Rose Bowl Pasadena, CA and others)
*Marketing (ASD Designs website, consignment) *Customer Services and /or Requests
*Design (self-taught/handmade original designs/natural gemstones/natural wood/sterling silver)
WORKING EXPERIENCE Customer Service 7/2004-10/2006
Accurate Express Messenger Service Silver Lake, CA
*Customer Services *Data Entry *Problem Solving
ADDITONAL WORK EXPERIENCE Customer Service/Office 1998-2006
Qantas Airlines- Ticket preparation/ Travel agent (Los Angeles, CA)
The Pilgrim Group- Client financial services (Century City, CA)
The Pilgrim Group- Mailroom/ distribution (Century City, CA)
The Pilgrim Group- Receptionist (Century City, CA)
TRAVEL
Vienna Austria, Bangkok Thailand, Paris France, Kowloon Hong Kong, and London England
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Aundrea S Erickson
6901 Indiana Street Buena Park, CA 90621
------------ ------------
SKILLS
*Computer: Proficient using Microsoft Office software (e.g., Word, Excel, PowerPoint, and Outlook):
*Phone: Proficient in PBS phone systems
TRAINING & CERTIFICATIONS
*Certified 65-hour Domestic Violence and Sexual Assault advocate (Center for Pacific Asian Family) Hollywood, CA
*Certified in Travel and Tourism (Academy Pacific Travel College) Hollywood, CA
HEALTH
*Certified in CPR (current) *TB test (negative/current) *Tdap Vaccination (current)
INTERN EXPERIENCE (Center for Pacific Asian Family) Hollywood, CA
*Supervised children during parent workshop and/or summer day camp.
* Provided hotline for domestic violence and sexual assault survivors and /or family members.
*Provided in house one on one counseling for domestic violence and sexual assault survivors.
*Created/Implement activities for 2015 summer day camp.
*Purchased/stocked food supplies for shelter.
VOLUNTEERING
*Meals on Wheels (food preparation and distribution) Downtown Los Angeles, CA
*Project Access (teacher aid, homework, and tutoring) Downtown Los Angeles, CA
EDUCATION
*Ferndale High School General Education Michigan
*Fullerton College (continuing) AA- Early Child Development Fullerton
WORKING EXPERIENCE Customer Support 02/2019-Present
Student Loan Management (SL Management) Irvine, CA
*Call Center *Multi Line (80 Calls per day) * Customer Service *Updating Current Clients on their Loans
1 of 2
Aundrea S Erickson ------------
WORKING EXPERIENCE Teacher Aide 10/2018-2018
Alite Staffing Inc. (temporary to hire) Garden Grove, CA
Spectrum Montessori Schools (Irvine, CA /Lake Forest, CA) Ages 2-6 years
*Teachers Aid * Montessori Curriculum *Monitoring nap-time *Snack preparation *Story time
*Recess *Clean-up *Game creation *Singing *Greeting parents.
WORKING EXPERIENCE Residential Counselor 4/2013-1/2019
Center for the Pacific Asian Family (CPAF) Hollywood, CA
*Overnight stay (Sole coverage 14 hour shifts/8 hour shifts)/monitoring.
* Provides hotline counseling for domestic violence and sexual assault survivors and /or family members.
* Provided in-house counseling/guidance for domestic violence and sexual assault survivors and /or family members.
*Facilitate women’s groups, House meetings, and/or workshops. *Provided written and verbal communication with
staff regarding survivor’s (women/children) progress in shelter. *Administered medication within CPAF/Survivor’s guide lines
for (women/children). *Maintaining a current and accurate supplies list. *Attend staff team meetings.
WORKING EXPERIENCE Jewelry Designer 11/2006-3/2013
Aundrea Simone Designs (ASD Designs website) Hollywood, CA
*Sales (New York Speed Hollywood, CA/ Abundance Sherman Oaks, CA, Rose Bowl Pasadena, CA and others)
*Marketing (ASD Designs website, consignment) *Customer Services and /or Requests
*Design (self-taught/handmade original designs/natural gemstones/natural wood/sterling silver)
WORKING EXPERIENCE Customer Service 7/2004-10/2006
Accurate Express Messenger Service Silver Lake, CA
*Customer Services *Data Entry *Problem Solving
ADDITONAL WORK EXPERIENCE Customer Service/Office 1998-2006
Qantas Airlines- Ticket preparation/ Travel agent (Los Angeles, CA)
The Pilgrim Group- Client financial services (Century City, CA)
The Pilgrim Group- Mailroom/ distribution (Century City, CA)
The Pilgrim Group- Receptionist (Century City, CA)
TRAVEL
Vienna Austria, Bangkok Thailand, Paris France, Kowloon Hong Kong, and London England
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