Presley's Most Recent Resume
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Presley's Most Recent Resume

KAYLAN PRESLEY CARPENTER


Memphis, TN 38111
Home: (601) 278 - 3787
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SUMMARY
Focused and experienced professional with 8-year background in customer service and retail store experience. Dynamic and engaging communicator with exceptional memorization and critical thinking skills. Meticulous, resolute and enthusiastic graduate looking to advance training with real-world experience.
SKILLS
• Organized and meticulous
• Empathetic and compassionate
• Excellent oral and written communication
• Strong analytical skills • Strong collaborative skills
• Excellent critical thinking skills
• Microsoft Office Suite and Adobe expertise
EXPERIENCE

SOCIETY SKATEPARK & COFFEE
Memphis, TN
Barista 12/2019 to Current
• Prepared drinks to satisfaction quickly and kept an overall tidy workstation.
• Prepped and baked daily pastry goods.
• Managed admission and maintained general oversight of skatepark.
• Coordinated with upper management on updates for running events and daily operations.
• Maintained productivity level and product knowledge by learning and bettering latte art.

CAFÉ ECLECTIC
Memphis, TN
Cafe Lead, Barista, and Server 08/2018 to 05/2020
• Received firsthand technical training through Illy's Artisti del Gusto program.
• Developed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
• Listened to customer desires and needs to recommend optimal products.
• Protected customers by regularly cleaning and sanitizing work areas and equipment.
• Prepared more than 50 drinks per shift with high accuracy and consistently strong customer satisfaction.
• Recorded orders and partnered with team members to efficiently serve food and beverages.
• Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
• Operated POS terminals to input orders, split bills and calculate totals.
• Managed opening and closing duties, including restocking items and reconciling cash drawer.

GAMESTOP
Memphis, TN
Senior Game Advisor 03/2018 to 09/2019
• Completed floor replenishment to guarantee size availability and promote customer satisfaction.
• Met strict deadlines for on-schedule game delivery by leveraging time management, team leadership and task prioritization skills.
• Maintained inventory of approximately 5,000 units of merchandise including games, consoles, controllers and other accessories.
• Opened and closed store, including counting cash, opening and closing cash registers and creating staff assignments.
• Built customer confidence by actively listening to concerns and giving appropriate feedback.
• Engaged store guests to determine needs, direct towards appropriate department and provide information about game content and pricing.

EDUCATION AND TRAINING
BACHELOR OF SCIENCE: COMMUNICATION SCIENCES AND DISORDERS 08/2018
The University of Mississippi, Oxford, MS
• 3.5 GPA
• Minor in Special Education
• Dean's List Honoree 2016 to 2017
• Observed over 40 hours of clinical observations of Audiology, Speech Pathology, and general therapy sessions
PREREQUISITES 05/2016
Hinds Community College, Jackson, MS
• 3.8 GPA
HIGH SCHOOL DIPLOMA 05/2015
Northwest Rankin High School, Flowood, MS
• 3.9 GPA
• Honor Roll for Sophomore, Junior, and Senior year