Political Science- International Affaires, European Politics
Erika Cortes
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Education
Georgia State University, College of Arts and Science (2012)
Major: Political Science; concentration: International Affairs.
Minor: French
Certificat d��tudes Politiques Europ�ennes (CEPA 2011) - certificate in European Political Studies at the Institut d'�tudes Politiques de Strasbourg
European Union Studies Program Participant (Spring 2010) - Georgia State University EU academic program in collaboration with the University of Strasbourg
Work Experience
RBM of Atlanta March 2019- Present
Navigate through automotive problems and service by listening to customers description of vehicle symptoms and checking maintenance records
Verify warranty and service contracts by examining records
Develop estimates with both parts and labor
PF Changs, Houston, TX May 2018 - Dec.2018
Trainer, bartender, server
Certified trainer providing staff members with a professional corporate level of foundations
Organize and supervise duties throughout shift as well as the completion of closing tasks
Exceed sales goals and customer retention with rewards and loyalty program
Rise n2, Houston, TX Feb. 2016-Jan.2018
Trainer
Involved in the grand opening of a high-end French Bistro
Organize mock sessions and train future employees
Assist in French-English interpretations and lectures
Mercedes-Benz of Buckhead, Atlanta, GA June 2012- July 2015
Business Development Representative
Provide continuous assessment of key existing and potential clients
Delegate tasks and assignments while providing timely follow-up to ensure task completion
Translate marketing strategies from English to Spanish and French
World Affairs Coucil of Atlanta, Atlanta, GA. Jan. 2012-May 2012
Intern
Organize programs and discussions with diplomats, global business leaders, and country experts
Research and analyze international economic and political trends
Membership operations and retention
Web-design
Club Miami, Atlanta, GA May 2006-Dec2013
Bartender
Serve a wide variety of beverages in a professional intense paced manner
Responsible for good operation of the bar and receipt
Inventory accountability
Franzen and Salzano, P.C., Norcross, GA Sept. 2005-Aug. 2007
Administrative Assistant:
Gather and translate proper documentation and court filings
Update and maintain all files and database
Handle invoices and billing
Interests and Activities
Kickboxing (2016-2018) - intense self-defense strategies
Houston Food Bank (2016) - on-site volunteer
Semaine Europeene (2011) - group leader and public speaker at the European Parliament
Partnership Against Domestic Violence (2008-2010) - facilities assistance, support group, and help with legal representations and translations for women in domestic violence situations.
Mission Trip Mexico (2008) - construction of houses for those in impoverished conditions; organize medical aid
Latino Leadership Initiative Participant (2007-2008) � mentor and equip high school students in schools with proportionately high Latino drop out rates with the necessary tools to pursue a college degree.
Languages
English: fluent, native speaker
Spanish: fluent, native speaker
French: fluent, upper level
REFERENCES
Available upon request.
Erika Cortes
------------
------------
______________________________________________________________________________________________
Education
Georgia State University, College of Arts and Science (2012)
Major: Political Science; concentration: International Affairs.
Minor: French
Certificat d��tudes Politiques Europ�ennes (CEPA 2011) - certificate in European Political Studies at the Institut d'�tudes Politiques de Strasbourg
European Union Studies Program Participant (Spring 2010) - Georgia State University EU academic program in collaboration with the University of Strasbourg
Work Experience
RBM of Atlanta March 2019- Present
Navigate through automotive problems and service by listening to customers description of vehicle symptoms and checking maintenance records
Verify warranty and service contracts by examining records
Develop estimates with both parts and labor
PF Changs, Houston, TX May 2018 - Dec.2018
Trainer, bartender, server
Certified trainer providing staff members with a professional corporate level of foundations
Organize and supervise duties throughout shift as well as the completion of closing tasks
Exceed sales goals and customer retention with rewards and loyalty program
Rise n2, Houston, TX Feb. 2016-Jan.2018
Trainer
Involved in the grand opening of a high-end French Bistro
Organize mock sessions and train future employees
Assist in French-English interpretations and lectures
Mercedes-Benz of Buckhead, Atlanta, GA June 2012- July 2015
Business Development Representative
Provide continuous assessment of key existing and potential clients
Delegate tasks and assignments while providing timely follow-up to ensure task completion
Translate marketing strategies from English to Spanish and French
World Affairs Coucil of Atlanta, Atlanta, GA. Jan. 2012-May 2012
Intern
Organize programs and discussions with diplomats, global business leaders, and country experts
Research and analyze international economic and political trends
Membership operations and retention
Web-design
Club Miami, Atlanta, GA May 2006-Dec2013
Bartender
Serve a wide variety of beverages in a professional intense paced manner
Responsible for good operation of the bar and receipt
Inventory accountability
Franzen and Salzano, P.C., Norcross, GA Sept. 2005-Aug. 2007
Administrative Assistant:
Gather and translate proper documentation and court filings
Update and maintain all files and database
Handle invoices and billing
Interests and Activities
Kickboxing (2016-2018) - intense self-defense strategies
Houston Food Bank (2016) - on-site volunteer
Semaine Europeene (2011) - group leader and public speaker at the European Parliament
Partnership Against Domestic Violence (2008-2010) - facilities assistance, support group, and help with legal representations and translations for women in domestic violence situations.
Mission Trip Mexico (2008) - construction of houses for those in impoverished conditions; organize medical aid
Latino Leadership Initiative Participant (2007-2008) � mentor and equip high school students in schools with proportionately high Latino drop out rates with the necessary tools to pursue a college degree.
Languages
English: fluent, native speaker
Spanish: fluent, native speaker
French: fluent, upper level
REFERENCES
Available upon request.