Pete Trapani Resume Barefoot
COVER LETTER
PETE TRAPANI
383 COPPER LAKES BLVD
WILDWOOD, MO 63040
------------
TRAPANI------------
TO WHOM IT MAY CONCERN:
MY EDUCATION INCLUDES B.S. WASHINGTON UNIVERSITY IN ST. LOUIS AND HAVE HELD VARIOUS POSITIONS IN THE HEALTH, WELLNESS, FITNESS & TELECOMMUNICATIONS INDUSTRY.
NO MATTER WHAT POSITION/TITLE I HAVE WORKED IN MY CAREER, I HAVE ALWAYS INTERFACED WITH CUSTOMERS, CLIENTS OR PATIENTS IN MANY WAYS. I USED CUSTOMER SERVICE SKILLS IN ALL OF THOSE POSITIONS.
I WAS PART OF TEAM OF PEOPLE FROM WASHINGTON UNIVERSITY IN ST LOUIS THAT DEVELOPED AND OPERATED A PILOT STUDY TITLED “EFFECTS OF EXERGAMING ON CHILDREN WITH AUTISM SPECTRUM DISORDERS: A PILOT STUDY
MAY 2014 CONFERENCE: 2014 INTERNATIONAL MEETING FOR AUTISM RESEARCH
PROJECT: EFFECTS OF EXERGAMING ON CHILDREN WITH AUTISM SPECTRUM DISORDERS: A PILOT STUDY: CLAUDIA HILTON K. CUMPATA CHERYL L. PETE TRAPANI PETE
I WAS ONE OF SIX AUTHORS & CONSULTANT THAT HELPED DEVELOP PROTOCOLS FOR THE STUDY AND PROVIDED INPUT TO DR HILTON AND THE TEAM. THIS STUDY WAS PEERED REVIEWED AND WAS PUBLISHED IN THE INTERNATIONAL JOURNAL OF SPORTS & EXERCISE MEDICINE, AUGUST 2015.
HERE IS THE LINK: HERE IS THE LINK TO THE ARTICLE IN RESEARCH GATE.
HTTPS://WWW.RESEARCHGATE.NET/PUBLICATION/281465323_INTERNATIONAL_JOURNAL_OF_SPORTS_AND_EXERCISE_MEDICINE
I’M PROFICIENT IN MANY MS AND COMPANY SPECIFIC DATABASES AND APPLICATIONS.
AT UNITED HEALTHCARE AND 360 FOR LIFE & HEALTH, LLC, I WORKED WITH MULTIPLE DATABASES IN VARIOUS CUSTOMER FACING ROLES WITH THE CLIENT, CUSTOMER OR PATIENT ON THE PHONE OR SITTING IN FRONT OF ME.
I GET GREAT SATISFACTION HELPING AND CARING FOR PEOPLE. I F YOU SEE IT FIT, I WOULD LIKE THE OPPORTUNITY TO MEET WITH YOU IN PERSON FOR AND INTERVIEW FOR THIS POSITION.
YOU CAN REACH ME ANY TIME AT ------------) OR TRAPANI360 @GMAIL.COM. I AM AVAILABLE AT YOUR EARLIEST CONVENIENCE FOR AN INTERVIEW TO LEARN MOVE ABOUT THE POSITION AND SEE IF THERE ARE ANY SYNERGIES
RESPECTFULLY,
SIGNATURE
PETE TRAPANI
ENCL: RESUME
PETE TRAPANI
383 Copper Lakes Blvd • Wildwood, MO 63040 • Cell: ------------ • ------------
------------/pub/pete-trapani/0/773/612/
PROFILE
Core Expertise:
? Customer Service, * Customer Satisfaction *Health & Wellness Coaching*Wellness Programming: Customer Relations * Program Design ? Business Development* ? Community Outreach*Volunteering,* Brain Based Movement Programs for all adults & Children using Exercise & Technology
PROFESSIONAL EXPERIENCE
United Health Care/Optum, St, Louis, MO, 08/15 – 05/18
Health & Wellness Coach
? Used multiple data management systems to schedule appointments and new patient registration.
? Screen and refer patients to appropriate staff for complicated medical problems.
? In person or via answering incoming calls and forward to appropriate staff or person assist caller by providing appropriate information.
? Communicate knowledge of resources available, medical and non-medical, including dental, optometry, emergency and other resources.
? Verify, correct and update computerized demographic information with each patient contact including:
? Patient name, address and telephone numbers
? Removal of alert codes when they become invalid
? Participate in staff meetings and the staff evaluation process.
? Perform special projects and general clerical tasks to assist with clinic operations as assigned.
? Screened forwarded patients to nurse line if they met any of the checklist requirements for any serious condition or contact Medical Director on duty.
? Verified their Insurance Coverage
Establish personal health, wellness plans focused on instituting behavior change. Provided telephonic, online or in-person support to members while assisting members to reach their health & wellness goals. Assessing a client’s current health condition via best practices and enroll members into Tobacco Cessation, Diabetes Lifestyle, Heart Health, Exercise and Stress programs. Documented a client’s progress and adapt telephonic coaching, online coaching platform education methods to accommodate the unique physical, psychosocial, cultural, age-specific needs of each member.
360 FITNESS FOR LIFE & HEALTH, LLC, WILDWOOD, MO 2003 – PRESENT
OWNER / OPERATOR & INDEPENDENT HEALTH & WELLNESS COACH
? One of four authors of a Pilot Study Titled “Exergaming To improve Physical and Mental Fitness in Children with Autism Spectrum Disorders” (AUR-140163) Washington University in St. Louis. Presented at World Federation of Occupational Therapists Congress, Yokohama, Japan, 2014.
? Leads, develops and implements customized personal training and strength & conditioning programs for individuals/groups with or without chronic disease (type 1, 2, diabetes, cardiovascular disease, high blood pressure, Type 1,2, Diabetes, Cancer, Oebb & early to mid-stage Alzheimer's
? Administrates in person, online and telephonic Health/Wellness Coaching to Clients.
? Develops and implements Corporate Wellness Programs too small to mid-size corporations
? Volunteered as Head Running Coach for the “Crohn’s and Colitis Foundation” and “The Wellness Community” St Louis chapters annual fund-raising program. Both programs broke previous fundraising revenue records and placed at or near the top for each organization’s nationwide fundraising effort.
? Launched the development of a Concussion/Traumatic Brain Injury screening product in partnership with Applied Science Laboratories
? Institutes Zero Hour PE programs at various elementary schools in St Louis, MO area that provides before school movement, exercise and play time.
? Presents at various national and regional professional health, wellness and fitness conferences
Wildwood YMCA, Wildwood, MO
Personal Trainer: Program Development 2004-2009
? Implemented Individual Fitness & Health for special populations (weight loss, Chronic disease, CAD, PCI, DIABETES, HBP, etc. and used Behavior Modification protocols to help members achieve health, wellness and fitness goals.
? Changed the personal training department pricing structure and incentive plan. Tripled monthly personal training revenue and turned the personal training department into a profit center
? Launched the first “Biggest Loser Program” at any St. Louis area YMCA. The program generated $2,200 a month above & beyond previous average personal training revenue,
? Coordinated and presented the USTA Level One Certification with 100 attendees at the Wildwood YMCA, Wildwood, MO
RELATED EXPERIENCE
A.G. EDWARDS/ SBC COMMUNICATIONS St Louis, MO 2004 – 2005
Telecommunication Consultant Telecom Business Analyst
LUCENT TECHNOLOGIES, St. Louis, MO 1999 - 2003
Pre-Sales Systems & Assistant SE Manager
A.G. EDWARDS, St. Louis, MO 1998 - 1999
Customer Facing Telecommunications Consultant
BROOKS FIBER PROPERTIES, St Louis, MO 1997 - 1998
Customer Service Rep & Frame Relay Product Manager
WORLDCOM INTERNATIONAL, WILTEL, ST Louis, MO 1990 – 1998
Operations Meet Greet Sign In Services
International Business Development Analyst / NOC
KEY COMMUNICATIONS, Farmingdale, N. Y. 1982 – 1990
Field Service Technician/Switchmen
EDUCATION
B.S. Washington University in St Louis, St, Louis, MO
Honorable Discharge U.S. Army, 1979 – 1984
PROFESSIONAL (CREDENTIALS/CERTIFICATIONS) DEVELOPMENT & TRAINING
UMASS Smoking Cessation Certification
NSCA Certified Personal Trainer
NSCA Certified Strength & Conditioning Coach
Functional Movement Screen (FMS) Level One Certified
KBC Level 1
COVER LETTER
PETE TRAPANI
383 COPPER LAKES BLVD
WILDWOOD, MO 63040
------------
TRAPANI------------
TO WHOM IT MAY CONCERN:
MY EDUCATION INCLUDES B.S. WASHINGTON UNIVERSITY IN ST. LOUIS AND HAVE HELD VARIOUS POSITIONS IN THE HEALTH, WELLNESS, FITNESS & TELECOMMUNICATIONS INDUSTRY.
NO MATTER WHAT POSITION/TITLE I HAVE WORKED IN MY CAREER, I HAVE ALWAYS INTERFACED WITH CUSTOMERS, CLIENTS OR PATIENTS IN MANY WAYS. I USED CUSTOMER SERVICE SKILLS IN ALL OF THOSE POSITIONS.
I WAS PART OF TEAM OF PEOPLE FROM WASHINGTON UNIVERSITY IN ST LOUIS THAT DEVELOPED AND OPERATED A PILOT STUDY TITLED “EFFECTS OF EXERGAMING ON CHILDREN WITH AUTISM SPECTRUM DISORDERS: A PILOT STUDY
MAY 2014 CONFERENCE: 2014 INTERNATIONAL MEETING FOR AUTISM RESEARCH
PROJECT: EFFECTS OF EXERGAMING ON CHILDREN WITH AUTISM SPECTRUM DISORDERS: A PILOT STUDY: CLAUDIA HILTON K. CUMPATA CHERYL L. PETE TRAPANI PETE
I WAS ONE OF SIX AUTHORS & CONSULTANT THAT HELPED DEVELOP PROTOCOLS FOR THE STUDY AND PROVIDED INPUT TO DR HILTON AND THE TEAM. THIS STUDY WAS PEERED REVIEWED AND WAS PUBLISHED IN THE INTERNATIONAL JOURNAL OF SPORTS & EXERCISE MEDICINE, AUGUST 2015.
HERE IS THE LINK: HERE IS THE LINK TO THE ARTICLE IN RESEARCH GATE.
HTTPS://WWW.RESEARCHGATE.NET/PUBLICATION/281465323_INTERNATIONAL_JOURNAL_OF_SPORTS_AND_EXERCISE_MEDICINE
I’M PROFICIENT IN MANY MS AND COMPANY SPECIFIC DATABASES AND APPLICATIONS.
AT UNITED HEALTHCARE AND 360 FOR LIFE & HEALTH, LLC, I WORKED WITH MULTIPLE DATABASES IN VARIOUS CUSTOMER FACING ROLES WITH THE CLIENT, CUSTOMER OR PATIENT ON THE PHONE OR SITTING IN FRONT OF ME.
I GET GREAT SATISFACTION HELPING AND CARING FOR PEOPLE. I F YOU SEE IT FIT, I WOULD LIKE THE OPPORTUNITY TO MEET WITH YOU IN PERSON FOR AND INTERVIEW FOR THIS POSITION.
YOU CAN REACH ME ANY TIME AT ------------) OR TRAPANI360 @GMAIL.COM. I AM AVAILABLE AT YOUR EARLIEST CONVENIENCE FOR AN INTERVIEW TO LEARN MOVE ABOUT THE POSITION AND SEE IF THERE ARE ANY SYNERGIES
RESPECTFULLY,
SIGNATURE
PETE TRAPANI
ENCL: RESUME
PETE TRAPANI
383 Copper Lakes Blvd • Wildwood, MO 63040 • Cell: ------------ • ------------
------------/pub/pete-trapani/0/773/612/
PROFILE
Core Expertise:
? Customer Service, * Customer Satisfaction *Health & Wellness Coaching*Wellness Programming: Customer Relations * Program Design ? Business Development* ? Community Outreach*Volunteering,* Brain Based Movement Programs for all adults & Children using Exercise & Technology
PROFESSIONAL EXPERIENCE
United Health Care/Optum, St, Louis, MO, 08/15 – 05/18
Health & Wellness Coach
? Used multiple data management systems to schedule appointments and new patient registration.
? Screen and refer patients to appropriate staff for complicated medical problems.
? In person or via answering incoming calls and forward to appropriate staff or person assist caller by providing appropriate information.
? Communicate knowledge of resources available, medical and non-medical, including dental, optometry, emergency and other resources.
? Verify, correct and update computerized demographic information with each patient contact including:
? Patient name, address and telephone numbers
? Removal of alert codes when they become invalid
? Participate in staff meetings and the staff evaluation process.
? Perform special projects and general clerical tasks to assist with clinic operations as assigned.
? Screened forwarded patients to nurse line if they met any of the checklist requirements for any serious condition or contact Medical Director on duty.
? Verified their Insurance Coverage
Establish personal health, wellness plans focused on instituting behavior change. Provided telephonic, online or in-person support to members while assisting members to reach their health & wellness goals. Assessing a client’s current health condition via best practices and enroll members into Tobacco Cessation, Diabetes Lifestyle, Heart Health, Exercise and Stress programs. Documented a client’s progress and adapt telephonic coaching, online coaching platform education methods to accommodate the unique physical, psychosocial, cultural, age-specific needs of each member.
360 FITNESS FOR LIFE & HEALTH, LLC, WILDWOOD, MO 2003 – PRESENT
OWNER / OPERATOR & INDEPENDENT HEALTH & WELLNESS COACH
? One of four authors of a Pilot Study Titled “Exergaming To improve Physical and Mental Fitness in Children with Autism Spectrum Disorders” (AUR-140163) Washington University in St. Louis. Presented at World Federation of Occupational Therapists Congress, Yokohama, Japan, 2014.
? Leads, develops and implements customized personal training and strength & conditioning programs for individuals/groups with or without chronic disease (type 1, 2, diabetes, cardiovascular disease, high blood pressure, Type 1,2, Diabetes, Cancer, Oebb & early to mid-stage Alzheimer's
? Administrates in person, online and telephonic Health/Wellness Coaching to Clients.
? Develops and implements Corporate Wellness Programs too small to mid-size corporations
? Volunteered as Head Running Coach for the “Crohn’s and Colitis Foundation” and “The Wellness Community” St Louis chapters annual fund-raising program. Both programs broke previous fundraising revenue records and placed at or near the top for each organization’s nationwide fundraising effort.
? Launched the development of a Concussion/Traumatic Brain Injury screening product in partnership with Applied Science Laboratories
? Institutes Zero Hour PE programs at various elementary schools in St Louis, MO area that provides before school movement, exercise and play time.
? Presents at various national and regional professional health, wellness and fitness conferences
Wildwood YMCA, Wildwood, MO
Personal Trainer: Program Development 2004-2009
? Implemented Individual Fitness & Health for special populations (weight loss, Chronic disease, CAD, PCI, DIABETES, HBP, etc. and used Behavior Modification protocols to help members achieve health, wellness and fitness goals.
? Changed the personal training department pricing structure and incentive plan. Tripled monthly personal training revenue and turned the personal training department into a profit center
? Launched the first “Biggest Loser Program” at any St. Louis area YMCA. The program generated $2,200 a month above & beyond previous average personal training revenue,
? Coordinated and presented the USTA Level One Certification with 100 attendees at the Wildwood YMCA, Wildwood, MO
RELATED EXPERIENCE
A.G. EDWARDS/ SBC COMMUNICATIONS St Louis, MO 2004 – 2005
Telecommunication Consultant Telecom Business Analyst
LUCENT TECHNOLOGIES, St. Louis, MO 1999 - 2003
Pre-Sales Systems & Assistant SE Manager
A.G. EDWARDS, St. Louis, MO 1998 - 1999
Customer Facing Telecommunications Consultant
BROOKS FIBER PROPERTIES, St Louis, MO 1997 - 1998
Customer Service Rep & Frame Relay Product Manager
WORLDCOM INTERNATIONAL, WILTEL, ST Louis, MO 1990 – 1998
Operations Meet Greet Sign In Services
International Business Development Analyst / NOC
KEY COMMUNICATIONS, Farmingdale, N. Y. 1982 – 1990
Field Service Technician/Switchmen
EDUCATION
B.S. Washington University in St Louis, St, Louis, MO
Honorable Discharge U.S. Army, 1979 – 1984
PROFESSIONAL (CREDENTIALS/CERTIFICATIONS) DEVELOPMENT & TRAINING
UMASS Smoking Cessation Certification
NSCA Certified Personal Trainer
NSCA Certified Strength & Conditioning Coach
Functional Movement Screen (FMS) Level One Certified
KBC Level 1