Personal Resume
Edward Ramsey
Customer Service/Sales Manager
445 Julie Anne Way
Woodstock, Ga
30------------ ------------
OBJECTIVE
To become part of a team that will allow me to utilize the Sales and Service expertise I have developed in a way that will benefit the customer, the company and myself.
EDUCATION —
EXPERIENCE
Shorter College
Rome, Ga
Philosophy and Religion (3 years)
South Cobb High School (Honor Graduate) 06/2015 – 02/2019
Salesman & BDC Representative • Hardy Family Ford
08/2009 – 06/2015
Shift Supervisor/Barista • Starbucks
02/1996 – 01/2009
Escalations Specialist/Customer Service Rep • BellSouth/AT&T
08/1997 – 10/1999
Store Associate – Home Depot (Paint Department – Part time)
In each of these prior positions, even the part-time position at Home Depot, I have consistently received awards and recognition for both my Sales and Customer Service skills
KEY SKILLS —
COMMUNICATION
Marketing
Escalation Resolution Leadership
Budgeting and Scheduling 10 months into my time with BellSouth I received the Presidents Award for Service. Subsequently I was a founding member of a Tier II escalations group that dealt solely with Consumer Issues with (our then) fledgling High-Speed Internet Service (DSL)
REFERENCES
Annette Kluge ------------ ------------
Larry Purvis ------------ ------------
Edward Ramsey
Customer Service/Sales Manager
445 Julie Anne Way
Woodstock, Ga
30------------ ------------
OBJECTIVE
To become part of a team that will allow me to utilize the Sales and Service expertise I have developed in a way that will benefit the customer, the company and myself.
EDUCATION —
EXPERIENCE
Shorter College
Rome, Ga
Philosophy and Religion (3 years)
South Cobb High School (Honor Graduate) 06/2015 – 02/2019
Salesman & BDC Representative • Hardy Family Ford
08/2009 – 06/2015
Shift Supervisor/Barista • Starbucks
02/1996 – 01/2009
Escalations Specialist/Customer Service Rep • BellSouth/AT&T
08/1997 – 10/1999
Store Associate – Home Depot (Paint Department – Part time)
In each of these prior positions, even the part-time position at Home Depot, I have consistently received awards and recognition for both my Sales and Customer Service skills
KEY SKILLS —
COMMUNICATION
Marketing
Escalation Resolution Leadership
Budgeting and Scheduling 10 months into my time with BellSouth I received the Presidents Award for Service. Subsequently I was a founding member of a Tier II escalations group that dealt solely with Consumer Issues with (our then) fledgling High-Speed Internet Service (DSL)
REFERENCES
Annette Kluge ------------ ------------
Larry Purvis ------------ ------------