People Operations Manager
no image
People Operations Manager

Elizabeth S. Egan, MBA
------------ • ------------ • ------------/in/elizabethsegan
EXPERIENCE
Global Human Resources / Talent Operations Manager [Contract Position] July 2019 to Present
Jack Morton Worldwide, Boston, MA
? Partner with the Chief People Officer on multiple projects including analyzing and reporting to executive team on headcount, POC/DEI, and tenure
? Advise the CPO on communications, performance/project measurement, and change management strategies to enhance organizational effectiveness
? Coordinate with Human Resource Business Partners to create uniform practices globally
? Drive the culture of innovation, excellence, inclusion, and fun
? Liaise with umbrella corporation members on various reports, including federally regulated requirements
? Proactively refine HR operations, including recruiting cycle, by automating applicable tasks and simplifying procedures
Vinfen, Allston, MA 2014 to 2019
Operations Administrator & Program Director
? Supervise all administrative staff, including coaching, performance management, and employee development
? Create, develop, and manage three separate multi-million-dollar budgets for various state-funded contracts
? Audit and investigate associated programs regarding all fiscal, operational, and employee relations issues
? Lead the annual budgeting and compensation program, including advising Director of Service on pay ranges
? Create and lead staff retention programs and employee engagement events for office of 100 to support employee retention; several programs recognized by senior management as best practice and implemented company-wide
? Experienced track record with talent acquisition, including screening and hiring
? Design and administer financial and operational trainings to individuals and groups
Wayfair, Boston, MA and Galway, Ireland 2009 to 2013
Successful progression through a series of promoted roles
Cost Management Analyst August 2012 – 2013
? Performed vendor margin analysis, collected missing costs, and verified invoices from third party vendors
Operations Performance Analyst December 2011 - July 2012
? Drove improvement on various key metrics while working with external business partners including forecasting seasonal sales
Supplier Operations Manager (Special Assignment) Galway, Ireland May 2011 - November 2011
? Relocated to Galway, Ireland to lead a performance revitalization initiative to improve Wayfair Europe’s Operations
? Created and developed a Supplier Operations reference guide to streamline and on-board external business partners
Supplier Operations Analyst August 2010 - April 2011
Customer Service Representative September 2009 - July 2010
CERTIFICATIONS, SKILLS, AND ACTIVITIES
? HRIS management experience, including PeopleSoft (HRLink) and LMS reporting
? National Seminars Training Certificates in HR Law and Managing Human Resources
? Proficient in Word, Excel, RPM, Microsoft 365, and PowerPoint
? Mentor for new, incoming Part-Time BU MBA students 2018, 2019
EDUCATION
MBA, Leadership & Organizational Transformation, Questrom School of Business, Boston University May 2019
? Related Courses: Leading Organizations and People OB712, Managing Organizational Change OB844, Emerging Issues in Business and Law PL861, Leadership Challenge OB848, Project Management OM855, People Strategies to Drive Performance OB838
BA, Economics, The George Washington University 2009
Saint Mark’s School, Southborough, MA