Paula-Ann Whyte
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Paula-Ann Whyte

Paula-Ann Whyte
177 Pendrith St, Apt 119
Toronto, Ontario, M6G 1S1
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OBJECTIVE:

To obtain a position where I am will be able to utilize my variety of different skills and previous experiences.

HIGHLIGHTS OF QUALIFICATIOINS:
• CPR Certified 2018-2021
• High-Five training
• Smart Served Certified
• Customer service oriented
• Excellent Communication skills (written and oral)
• Quick thinking; great problem solving abilities
• Effective interpersonal skills; can relate to others
• Excellent leadership skills; can take charge if needed with little to no hesitation
• Team player; able to work within a team or individually while creating a positive environment
• Experienced working with children
• Able to defuse situations in a friendly and effective manner
• Proficient in MS applications, including Word, PowerPoint, and Excel

EDUCATION
Medical Office Administration ?????December 2017 – Oct 2018
Medix College, Toronto, Ontario
• Completed requirements for Diploma
• Outlook, Word, PowerPoint, and Excel
• Medical terminology
• TPI workshop
• OHIP Billing
• Accuro/ EMR training
WORK EXPERIENCE
Crew Member
Sept 2018- March 2019
McDonalds
Toronto, Ontario
• Used proper procedures to ensure accuracy of all guest orders
• Process payments, working cash
• Follow service recovery for guest concerns or complaints and correcting any issues guest may have
• Prepared and packed customer food
• Stocked up products required for the following
Cashier
July 2018- Oct 2018
Toy R US
Toronto, Ontario
• Helped customer by answering inquires and finding products
• Assisted other team members with cash registers and placement of products
• Helped reach company goals for R Club membership
• Bagged customers purchase, stocked shelves and return carts when needed
Staff Member???????December 2016 - April 2017
San Romanoway Revitalization Association.
Toronto, Ontario
• Assisted students with their homework
• Planned afternoon activities to engage the children
• Picked up children from school
• Maintained a clean environment; cleaned up after the children
• Established and maintained relationship with parents

Summer Camp Counselor??????July 2016 - August 2016
Jamaican Canadian Association?
Toronto, Ontario
• Worked with campers of many ages
• Taught students different skills through activities such as: leadership,
• Enforced all safety guidelines associated with the camp and all program areas
• Assisted in maintaining accurate program records such as: incident reports, logbook documentation, and daily attendance

VOLUNTEER EXPERIENCE

Toronto Police, 31 Division, Toronto June 2017
Event Assistant
• Assisted in organizing police community event
• Helped prepare and serve meals as requested
• Courteously answered guest inquiries
Westview Centennial Secondary Schools, Toronto June 2017
Event Assistant
• Participated in various group activities
• Served food and drinks
• Attended to participants’ inquiries, including providing directional questions
• Directed customers feedback and inquiries as appropriate


REFERENCES AVAILABLE UPON REQUEST