Paralegal
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Paralegal

Jesse Hasanagic-Koons
E: ------------ P: ------------
916 Carriage Circle Lane Apt. J, St. Louis, MO 63122

SUMMARY
Exceptional work ethic, time management, and interpersonal skills. Self-motivated with experience in serving the underserved and critically thinking through complex problems and issues.

EDUCATION
Webster University
Bachelor of Arts in International Relations � 2016
Bachelor of Arts in History - 2016
GPA: 3.51, Cum Laude
Rice University
Paralegal Graduate Certificate
Anticipated Graduation Date: August 28th

RELEVANT WORK EXPERIENCE

� Medical Secretary III, Washington University School of Medicine, June 2018-February 2019
- Served as liaison between patients, physicians, and staff providing information to patient inquiries
- Screened and scheduled patients for the Foster Care Clinic, HHT Center, and Adolescent Center
- Navigated and maintained medical records within the Epic database system
- Filed referrals, performed pre-authorizations, and coordinated care for patients throughout Children�s Hospital

� Development & Events Specialist, International Institute of Saint Louis, January 2018-June 2018
- Engaged with donors and prepared large, fundraising events to benefit the Institute and its mission
- Processed donations through a new donor management software, produced letters and recognition
- Planned the 2018 Trivia Night fundraising event, attended by more than 350 donors
- Supervised a team of more than 20 staff and volunteers to ensure a smooth and successful 2018 Trivia Night

� Certified Application Counselor, International Institute of Saint Louis, August 2016-January 2018
- Tasked with enrolling foreign-born Missourians and providing them access to health care
- Completed hundreds of enrollments in the Healthcare Marketplace, as well as Gateway, Medicaid, and Medicare
- Gauged eligibility and navigated an array of complex issues for clients on a case-by-case basis
- Performed Bosnian language outreach; doubled enrollment numbers for this community from 2016 to 2017

� Research Assistant for Dr. Amanda Rosen, Webster University HPIR, 2012-2016
- Undertook the gathering, quantifying, and analyzing of research data
- Implemented the accurate entry of large data samples into various programs
- Gathered and compiled literature reviews for faculty research
- Required to accomplish all tasks according to deadlines while working independently

TECHNICAL SKILLS

� Trained in online legal research, including WestLaw Next & LexisNexis
� Proficient in Microsoft Office (Excel, Word, PowerPoint and Outlook)
� Trained in proper client & patient relations, including protection of client privacy and the detailing of case notes in a secure database
� Advanced, non-native fluency in Bosnian, Croatian, and Serbian language. Personally translated materials and performed more than 142 individual interpretation sessions in 2017

AWARDS AND ACCOMPLISHMENTS
� Benjamin A. Gilman International Scholarship recipient, 2014
� Authored a Senior Thesis, Post-War Divisions in Refugee Communities: The Experience of the American Bosniak Diaspora, 2016