Pangkou Lor resume
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Pangkou Lor resume

Focused on positively impacting the missions and goals to simplify work load. Striving to improve business professional skills, to continually learn, and advance my abilities within the organization.

Education
Regis University (B.S. Finance) Denver, CO Graduated 2019
Front Range Community College (Associates, General Studies) Westminster, CO Graduated 2019
Colorado School of Dental Assisting Broomfield, CO Graduated 2011
Legacy High School Broomfield, CO Graduated 2010
Regis University (M.S. Organizational Leadership) Denver, CO. (July 2019-In progress)


Professional Experience
Regis University, Denver, Colorado
Student Accounts Representative January 2018-Present
• Responsible for Developing and Negotiating 85% of Favorable Terms for Student Payment Agreements.
• Preparing, Modifying, and Finalizing 35% of Specialized Payment Agreements Meeting with University Policy and Standards.
• Responsible for Organizing and Tracking 85% of Payment Agreements by Scanning 25% of Payment Agreements into Computer System.
• Evaluate 75% of past due Accounts to Export Delinquent Student Accounts to External Collections.
• Administering 100% of Student Accounts that Enter External Collections and Bankruptcy Courts.
The Geo Group-BI Incorporated, Boulder, Colorado
Contract Administration Specialist June 2017-January 2018
• Responsible for 25% of Customer Contracts and Agreements by Collaborating with all Levels of Functional Personnel and Executives.
• Preparing, Modifying, and Finalizing 25% of Contracts and Legal Documents for Executive Signature.
• Maintained 25% of Contract Information through Salesforce Database to Update New Contracts and proposals.
• Organizing and Filing Documents, both hard copies and electronically.
• Managing and Organizing 97% of Excel Spreadsheet for Sales Contracts for Senior Executives and Sales Team.
Customer Service Business Representative-Accounts Receivable October 2015-June 2017
• Maintaining and Tracking 35% of Customer Inventories for Accurate Billing.
• Analyzing 20% of Client Inventory discrepancies, and reporting accordingly on multiple Excel spreadsheets and Business systems to achieve 95 %+ Customer satisfaction.
• Responsible for Generating and Revising 10% of Invoices and Statements to Match Customer Inventory for Monthly Billing.
• Responsible for overseeing and collecting 85% of outstanding balance under $5,000 dollars.
Customer Service Business Representative-Order Entry February 2014-October 2015
• Placing 75% of Daily Equipment Orders for Federal Probation and Pre-trial Officers in Computer System via Email and Phone.
• Responsible for Assigning Equipment to 75% of Corresponding Orders to each Government Agencies.
• 96% Managing Customer Inventories for Equipment Being Shipped and Returned to and from Government Agencies.
Assembler January 2013-February 2014
• 96% Responsible for Data Entry of Product Repairs in Computer System.
• 95% Repairing and Processing Customer Owed Products.
Resource MFG (First RF) Boulder, Colorado October 2012-December 2012
Mechanical Assembler
• 95% Working with Mechanical Tools.
• 50% Assisting in Year End Inventory Count.

Cope Family Dental-Erie, Colorado December 2011 – September 2011
Dental Assistant
• 97% Chair Side Assistant communicating with Dentist on Dental Procedure.
• 95% Responsible for Data Entry on Client Profile in Computer Systems for Dental History.
• Coordinating 75% of Doctors Agenda.
• HIPPA Training.
Panda Express- Federal Heights, Colorado June 2010-December 2010
Food Server
• Cash handling 90% of Daily Revenue.
• Customer Service