Opertaions Manager
Jeffrey A. Dominas
Logistics Operations Management Professional
Operations Manager with over 9 years of experience within the logistics and trucking transportation industry
Experience
Manager, Operations - Central Transport LLC Warren, MI Jan 2015 � Nov 2018
� Report directly to the President of a $600M annual revenue, nationwide transportation company
� Generate and analyze customer service reports, offering solutions to Senior Leadership for improving on-time, claim free service, and reduction of missed pickups
� Managing lead for the KPI scorecards and cost saving analysis objectives
� Lead operation initiatives for new customers (on-boarding, EDI setup, transit time analysis, drop lots)
� Maintain trap account database while analyzing and allocating equipment for over 190 terminals
� Led capacity study for new Amazon direct and consolidation business, traveling frequently to Southern California and Pacific Northwest
� LCV (Long Combination Vehicle) Project Manager
o Obtained company, driver, and equipment certification for Indiana and Ohio LCV permits
o Trained local, centralized, and shop management teams of requirements and legal regulations
o Totals savings accumulate to ~$450,000 annually compared to single trailer dispatches
Manager, Weights and Inspections (W&I) - Central Transport LLC Warren, MI Feb 2014 - Jan 2015
� Managed 12 full time salaried field employees from the General Office
� Responsible for staffing, performance reviews, promotion, mentoring, and motivating
� Created and managed incentive program for employees resulting in enhanced revenues and a 50% improvement in dimension accuracy across the network
Manager, Line Haul - Central Transport LLC Warren, MI Oct 2011 - Feb 2014
� Managed 24 full time salaried employees
� Responsible for performance reviews, promotion recommendations, and scheduling
� Sole trainer of all new employees for the department
� Reviewed daily/nightly results with Senior Management, recommended and implemented ways for improvement in all metrics (on-time arrival, meet wait time, routing changes, terminal staffing)
Supervisor, Line Haul - Central Transport LLC Warren, MI Sep 2009 - Oct 2011
� Awarded first ever Employee of the Month certification for the Line Haul Department
� Created the original Line Haul Training Manual and became training lead for all new employees
� Analyzed daily freight projections, assigned trailers for line haul runs, managed drivers through dispatching, pushed load fact, resolved all immediate issues to ensure plan is executed, billed rail lanes, coordinated purchase transportation, tracked �hot� freight
� Personally handled over 100 incoming calls per shift
Education
Western Michigan University - Kalamazoo, MI
B.B.A. � Major: Integrated Supply Management (ISM)
Consecutively Ranked Top 25 North American Supply Chain Undergraduate University Program (Gartner)
Jeffrey A. Dominas
Logistics Operations Management Professional
Operations Manager with over 9 years of experience within the logistics and trucking transportation industry
Experience
Manager, Operations - Central Transport LLC Warren, MI Jan 2015 � Nov 2018
� Report directly to the President of a $600M annual revenue, nationwide transportation company
� Generate and analyze customer service reports, offering solutions to Senior Leadership for improving on-time, claim free service, and reduction of missed pickups
� Managing lead for the KPI scorecards and cost saving analysis objectives
� Lead operation initiatives for new customers (on-boarding, EDI setup, transit time analysis, drop lots)
� Maintain trap account database while analyzing and allocating equipment for over 190 terminals
� Led capacity study for new Amazon direct and consolidation business, traveling frequently to Southern California and Pacific Northwest
� LCV (Long Combination Vehicle) Project Manager
o Obtained company, driver, and equipment certification for Indiana and Ohio LCV permits
o Trained local, centralized, and shop management teams of requirements and legal regulations
o Totals savings accumulate to ~$450,000 annually compared to single trailer dispatches
Manager, Weights and Inspections (W&I) - Central Transport LLC Warren, MI Feb 2014 - Jan 2015
� Managed 12 full time salaried field employees from the General Office
� Responsible for staffing, performance reviews, promotion, mentoring, and motivating
� Created and managed incentive program for employees resulting in enhanced revenues and a 50% improvement in dimension accuracy across the network
Manager, Line Haul - Central Transport LLC Warren, MI Oct 2011 - Feb 2014
� Managed 24 full time salaried employees
� Responsible for performance reviews, promotion recommendations, and scheduling
� Sole trainer of all new employees for the department
� Reviewed daily/nightly results with Senior Management, recommended and implemented ways for improvement in all metrics (on-time arrival, meet wait time, routing changes, terminal staffing)
Supervisor, Line Haul - Central Transport LLC Warren, MI Sep 2009 - Oct 2011
� Awarded first ever Employee of the Month certification for the Line Haul Department
� Created the original Line Haul Training Manual and became training lead for all new employees
� Analyzed daily freight projections, assigned trailers for line haul runs, managed drivers through dispatching, pushed load fact, resolved all immediate issues to ensure plan is executed, billed rail lanes, coordinated purchase transportation, tracked �hot� freight
� Personally handled over 100 incoming calls per shift
Education
Western Michigan University - Kalamazoo, MI
B.B.A. � Major: Integrated Supply Management (ISM)
Consecutively Ranked Top 25 North American Supply Chain Undergraduate University Program (Gartner)