Olivia Pongsrida
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Olivia Pongsrida

Olivia Pongsrida
Seattle, WA | ------------ | ------------

SUMMARY

• Adaptable self-starter with experience in project-volunteer management and customer service
• Strong interpersonal skills; confident in communicating with diverse populations of all ages
• Intermediate marketing skills – HTML, JavaScript – Graphic Design: Figma, Invision, Wix

EDUCATION

Bachelor of Arts in Communication, Minor in Informatics September 2016 - Present
University of Washington, Seattle, WA

EXPERIENCE

Customer Associate October 2018 - Present
Anthropologie, Seattle, WA
• Experience in starting online orders, contacting nearby stores about inventory, assisting with the design team
• Flexibility in hourly task changes ranging from cash wrap to inventory restock
• Communicating with customers to understand their goals and needs

Marketing Team Member December 2017 - Present
Hey Mentor, Seattle, WA
• Content creating for YouTube and organization advertisements
• Mentoring small groups of high school students from 20 schools in greater Seattle area
• Volunteering in college-readiness workshops and event planning

Upward Bound Mentorship June 2016 – August 2016
The Evergreen State College, Olympia, WA
• Mentoring high school students from 5 schools in Pierce County
• Guiding students through projects that connect cultural and personal backgrounds

Event Planner September 2015 – June 2016
Henry Foss High School, Tacoma, WA
• Leading workshops for various in-school events
• Arranging meetings, financial planning, and venue scheduling
• Creating advertisements, handling social media accounts, and designing event tickets


LEADERSHIP & SERVICE EXPERIENCE

UW + Microsoft Mentorship Program October 2018 – December 2018
University of Washington Farm Volunteer October 2018 – December 2018
Hey Mentor Mock Admissions (Photographer) May 2018
Dawgs Crew September 2017