Olivia Bury
Olivia Bury
Attleboro, MA 02703 ------------ ------------
Professional Summary
Driven customer service worker ready to advance professionally by bringing abilities to dynamic, growth-orientated positions. Skilled at using verbal and written communication strengthens, analytical problem-solving abilities and decisive nature to address and resolve issues. Well- versed in best practices and products of food service businesses. Friendly and reliable team player.
Skills
Customer service
Self-direction
Professional telephone demeanor
Stock management
POS system expert
Table side service
Menu memorization
Work History
Customer Service Associate, 04/2018 to 09/2018
McDonald's- Attleboro, MA
Provided excellent and prompt customer service to all customers, prepared food for customers, handled cash, and worked hard in a fast-paced environment.
Operated in dynamic, high-volume environments to provide skilled assistance to more than 100 customers each day.
Promoted customer loyalty by delivering exceptional service to handle questions, complaints and other issues.
Utilized exceptional communication to connect with customers, access needs and present solutions.
Preserved revenue streams where possible with strong communication and negotiation skills, using refunds as last resort customer satsification.
Food Service Worker, 10/2017- 04/2018
Dunkin' Donuts- Attleboro, MA
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
Cooked batches of food according to standard recipes.
Took food orders from customers and explained offerings.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
High School Diploma
Attleboro High School-2018
General Studies
Bristol Community College- Fall River, MA
Olivia Bury
Attleboro, MA 02703 ------------ ------------
Professional Summary
Driven customer service worker ready to advance professionally by bringing abilities to dynamic, growth-orientated positions. Skilled at using verbal and written communication strengthens, analytical problem-solving abilities and decisive nature to address and resolve issues. Well- versed in best practices and products of food service businesses. Friendly and reliable team player.
Skills
Customer service
Self-direction
Professional telephone demeanor
Stock management
POS system expert
Table side service
Menu memorization
Work History
Customer Service Associate, 04/2018 to 09/2018
McDonald's- Attleboro, MA
Provided excellent and prompt customer service to all customers, prepared food for customers, handled cash, and worked hard in a fast-paced environment.
Operated in dynamic, high-volume environments to provide skilled assistance to more than 100 customers each day.
Promoted customer loyalty by delivering exceptional service to handle questions, complaints and other issues.
Utilized exceptional communication to connect with customers, access needs and present solutions.
Preserved revenue streams where possible with strong communication and negotiation skills, using refunds as last resort customer satsification.
Food Service Worker, 10/2017- 04/2018
Dunkin' Donuts- Attleboro, MA
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
Cooked batches of food according to standard recipes.
Took food orders from customers and explained offerings.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
High School Diploma
Attleboro High School-2018
General Studies
Bristol Community College- Fall River, MA