Olga Dunkerley's Resume - Customer Service
OLGA DUNKERLEY
OlgaD------------
16615 Cedar Grove Rd SE
Maple Valley, WA 98038
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SUMMARY
• Good customer service skills
• Excellent interpersonal skills, phone manner, and office etiquette
• PC and Mac literate, with experience in, among others, MS Office and Adobe products
• Ability to take accurate notes and deliver messages promptly
• Experience in handling confidential paperwork
EMPLOYMENT HISTORY
Internet service Administrator Nov 2003 – Jan 2010
Caldiero and Sons Construction - Bremerton, WA
• Creating and maintaining website
• Marketing graphics design
• Graphics and animation
• Photography and photo editing
Administrative Assistant / Customer Service Rep Oct 1998 – Nov 2001
Auto-S Store - Kolomna, Russia
• Handling official company correspondence
• Typing company documents
• Answering phones
• Creating a computerized customer database
• Typing company correspondence
• Responsible for new employee training
• Upgrading office filing system
• Producing company reports
Customer Service Representative Nov 1996 – Oct 1998
Auto-S Store - Kolomna, Russia
• Greeting customers
• Operating cash register
• Product inventory, stocking and pricing
• Organizing and maintaining files
• Imputing information
Successfully meeting or exceeding sales goals
EDUCATION
Associate Degree in Technical Arts Graduated – June 2009
Olympic College - Bremerton, WA
Phi-Theta Honor / Presidential Grad with 4.0 GPA
Bachelor’s Degree in Music Graduated – June 1991
First Moscow Regional College of Music - Kolomna, Russia
OLGA DUNKERLEY
OlgaD------------
16615 Cedar Grove Rd SE
Maple Valley, WA 98038
------------
SUMMARY
• Good customer service skills
• Excellent interpersonal skills, phone manner, and office etiquette
• PC and Mac literate, with experience in, among others, MS Office and Adobe products
• Ability to take accurate notes and deliver messages promptly
• Experience in handling confidential paperwork
EMPLOYMENT HISTORY
Internet service Administrator Nov 2003 – Jan 2010
Caldiero and Sons Construction - Bremerton, WA
• Creating and maintaining website
• Marketing graphics design
• Graphics and animation
• Photography and photo editing
Administrative Assistant / Customer Service Rep Oct 1998 – Nov 2001
Auto-S Store - Kolomna, Russia
• Handling official company correspondence
• Typing company documents
• Answering phones
• Creating a computerized customer database
• Typing company correspondence
• Responsible for new employee training
• Upgrading office filing system
• Producing company reports
Customer Service Representative Nov 1996 – Oct 1998
Auto-S Store - Kolomna, Russia
• Greeting customers
• Operating cash register
• Product inventory, stocking and pricing
• Organizing and maintaining files
• Imputing information
Successfully meeting or exceeding sales goals
EDUCATION
Associate Degree in Technical Arts Graduated – June 2009
Olympic College - Bremerton, WA
Phi-Theta Honor / Presidential Grad with 4.0 GPA
Bachelor’s Degree in Music Graduated – June 1991
First Moscow Regional College of Music - Kolomna, Russia