Oleh Lychak
Emerging communications professional with experience and competence in international business, financial services, cross-cultural communication within the non-profit and institutional sectors. Fluent in English, Ukrainian, Russian, Polish.
EXPERIENCE HIGHLIGHTS
International Customer service rep
MIG Express, Portsmouth, NH 2019
� Interacting with customers, vendors and foreign agents regarding shipments
� Processing export documents in an accurate and timely manner
Fund Accountant Specialist in Client Services 2017-2018
Citibank Europe Plc., Warsaw
� Key contributor to the reconciliation, taxation, and valuation teams, exceeding valuation completion time targets by almost 50% within the first year.
� Cooperated closely as liaison between trusty Clients, brokers and internal stakeholders promptly investigating and resolving their queries
Media Translator 2015
Voice of Youth, Warsaw
� Designed, developed and published media materials for the organization�s public-facing online portal.
� Conducted translations from Ukrainian and Russian to Polish media news and articles
Cultural Assistant 2014 � 2015
Foundation for Somalia, Warsaw
� Assisted with event planning and execution to enhance community awareness of cultural diversity and foreign immigration to Poland.
� Provided transition for the refugees/ Immigrants in Action project, delivering exceptional service to new immigrants from 6 different continents around the world.
Intern 2013
Institute of East Studies, Warsaw
Supported logistical coordination of the International Economic Forum in Krynica-Zdr�j
EDUCATION
Master of Science in Professional Communication 2019
Clark University, Worcester, MA
MBA certificate 2018
University of Social Science, Lodz, Poland
in cooperation with Clark University, Worcester MA
Graduate Coursework in International Economics 2016
Lazarski University, Warsaw, Poland
Bachelor of International Relations 2014
Collegium Civitas, Warsaw, Poland
AREAS OF EXPERTISE
Communication:
Relationship Management
Emotional Intelligence
Cross-cultural communication
Strategic negotiations
Marketing:
Brand development
Collateral Development
Market Research
Business analysis
Digital Media:
Content Development
Web Development
Freelance writing
Social media metrics
Financial services:
Financial markets & Securities
Valuation of mutual funds
Bloomberg Intelligence (BI) analysis
Business partnership
TECHNICAL SKILLS:
Microsoft Office Suite
Bloomberg Terminal
Stata
Emerging communications professional with experience and competence in international business, financial services, cross-cultural communication within the non-profit and institutional sectors. Fluent in English, Ukrainian, Russian, Polish.
EXPERIENCE HIGHLIGHTS
International Customer service rep
MIG Express, Portsmouth, NH 2019
� Interacting with customers, vendors and foreign agents regarding shipments
� Processing export documents in an accurate and timely manner
Fund Accountant Specialist in Client Services 2017-2018
Citibank Europe Plc., Warsaw
� Key contributor to the reconciliation, taxation, and valuation teams, exceeding valuation completion time targets by almost 50% within the first year.
� Cooperated closely as liaison between trusty Clients, brokers and internal stakeholders promptly investigating and resolving their queries
Media Translator 2015
Voice of Youth, Warsaw
� Designed, developed and published media materials for the organization�s public-facing online portal.
� Conducted translations from Ukrainian and Russian to Polish media news and articles
Cultural Assistant 2014 � 2015
Foundation for Somalia, Warsaw
� Assisted with event planning and execution to enhance community awareness of cultural diversity and foreign immigration to Poland.
� Provided transition for the refugees/ Immigrants in Action project, delivering exceptional service to new immigrants from 6 different continents around the world.
Intern 2013
Institute of East Studies, Warsaw
Supported logistical coordination of the International Economic Forum in Krynica-Zdr�j
EDUCATION
Master of Science in Professional Communication 2019
Clark University, Worcester, MA
MBA certificate 2018
University of Social Science, Lodz, Poland
in cooperation with Clark University, Worcester MA
Graduate Coursework in International Economics 2016
Lazarski University, Warsaw, Poland
Bachelor of International Relations 2014
Collegium Civitas, Warsaw, Poland
AREAS OF EXPERTISE
Communication:
Relationship Management
Emotional Intelligence
Cross-cultural communication
Strategic negotiations
Marketing:
Brand development
Collateral Development
Market Research
Business analysis
Digital Media:
Content Development
Web Development
Freelance writing
Social media metrics
Financial services:
Financial markets & Securities
Valuation of mutual funds
Bloomberg Intelligence (BI) analysis
Business partnership
TECHNICAL SKILLS:
Microsoft Office Suite
Bloomberg Terminal
Stata