Official Resume
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Official Resume

Keith Watabayashi

1535 N. Kenmore Ave Apt. 1I
Los Angeles, California 90027
Phone: ------------
E-Mail: ------------

Professional Summary

I am a project leader and problem solver with advanced customer service skills seeking to utilize my expertise and experience to take on business and industry challenges.  My experience in hospitality, independent film making, writing, and content creation has made me a versatile project manager, communicator, and team member.  I have successfully overseen people, deadlines, budgets, and training and understand the need for milestones, efficiency, and successful communication to optimize mission milestones. I have the skill and desire to delegate tasks to members involved at any level in the chain of process and give constructive criticism to team members while staying focused and committed to excellence and efficiency.

Skills

Creative team leadership Customer Service
Deadline-oriented Issue Resolution
Works well under pressure Staff Training/Development
Fast learner Employee Relations
Skilled multi-tasker MS Office Suite
Project Management OBS Compentency


Work History

March 2015 to Current
Deep Breath Films Los Angeles, California
Creative Director

Developed high-impact creative projects from concept to completion, including trailers and promotional content for company campaigns.
Supervised post-production process, including editing, dubbing and color correction.
Created shot lists, booked talent and locations and prepared the location and set for shooting.
Built and maintained positive business relationships with clients while applying interpersonal and communication skills to advocate for the company in financial negotiations. 

May 2018 to March 2019
Sunset Marquis Hotel Los Angeles, California
Assistant Food And Beverage Manager

Achieved growth in room service sales by introducing new menus and training programs. Developed new process for employee evaluation which resulted in marked performance improvements. Supervised, trained and developed team members in accordance with company policies and procedures. Assisted the team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.

October 2017 to November 2018
Numot Gaming Los Angeles, California
Content Creator

Researched, developed and pitched stories that reflected the goals of the Numot Gaming network. Organized material, determined area of emphasis, and wrote stories according to prescribed editorial style and format standards. Wrote pieces and for online publication, coordinating images and layout to ensure proper presentation.

July 2011 to May 2018
Sunset Marquis Hotel Los Angeles, California
Lead Server

Handled customer complaints with poise and grace, resolving issues quickly and completely. Create an unforgettable dining experience for guests while adhering to the Sunset Marquis standards of service and hospitality. Build and maintain relationships with guests in order create a professional bond of loyalty and service.

September 2009 to July 2011
Chart House Malibu Maliba, CA
Server Trainer

Prepared for large parties and reservations, anticipating planning and staffing needs.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients. Assigned work tasks and coordinated activities of dining room personnel to ensure prompt, courteous service to patrons. Demonstrated genuine hospitality while greeting and establishing rapport with guests.

October 2006 to September 2008
Hollywood Fight Club Los Angeles, CA
Assistant Creative Director

Evaluated and contributed to creative team ideas and translated into actionable project plans. Organized play and live performances from inception to staging and marketing. Created, organized and implemented budgets according to needs and capabilities of the theater during the 2007 season. Supported numerous productions in any way they needed, i.e. stage manager, technician, while also directing plays of my own choice

Education

2006 University Of La Verne La Verne
Bachelor of Arts Theatre

Volunteer

From 2002-2004 I was engaged in healthcare volunteer work, specifically at Northwest Hospital in Seattle WA, and Meals-on-Wheels in La Verne, CA. These experiences showed me how vital community engagement is to daily life, and how doing work that you care about creates an affirming experience for yourself, your team and your community.

References

Jesse Flores - Director of Food & Beverage at The Sunset Marquis - ------------
Nancy Philipson - Resident Manager at The Sunset Marquis - ------------
Christopher Cope - VP Sales & Marketing/Creative at Raleigh Enterprises - ------------
Sascha Rasmussen - Owner/Producer Grey Rider Films - ------------