Noor Elhage
no image
Noor Elhage

Noor Elhage
555 Calle Viento, Morgan Hill, CA, 95037 | ------------ | ------------
Work Experience
Peet�s Coffee and Tea | Morgan Hill, CA | Team Member | March 2019 - Present:
� Deliver engaging guest experience
� Determine guests' needs by asking and answering questions about product knowledge � Maintain a clean service and work area
� Multitask taking drink orders with on-duty check list
CalTrans District 4 | Oakland, CA | Student Intern | July 2019 - August 2019:
� Review and edit documents regarding upcoming events and major construction projects
� Write traffic notices ranging in significance (i.e. 4th lane closed verses three-car accident on project site)
� Update media contact lists by getting in touch with different newspapers, news stations, and CHP
� Visit ongoing construction projects to determine their statuses and to relay necessary updates to the public
Hilton Garden Inn Gilroy | Gilroy, CA | Guest Service Agent | August 2016 - October 2018: � Check guests in and out in a timely manner
� Promptly answer and determine nature of incoming calls
� Create and modify personal and group reservations
� Communicate with all departments to ensure optimal guest service conditions
Education ?
Gavilan College | August 2015 - May 2018 | Associate of Arts in Communication Studies Cumulative GPA 3.38 | Dean�s List 3 semesters
San Jose State University | August 2018 - May 2020 Bachelor of Arts in Communication Studies Cumulative GPA 3.4
Extracurricular Activities and Other Information:
� Elementary proficiency in Spanish and limited working proficiency in Arabic � Proficiency in Microsoft Office
� Excellent oral and written communication
� Music performance (singing, piano, guitar, and ukulele)