18003 Cottage Garden Dr Apt 103 Germantown, MD 20874
Phone Number: ------------ Email: ------------
Outgoing and reliable professional seeking an exciting position where my hospitality and customer service skills will be put to good use.
United Airlines- Flight Attendant 4/2019-10/2019
Greeting passengers, helping them find their seats, demonstrating emergency procedures, serving drinks and meals, answering to inquiries, and reassuring passengers in case of emergency
State Farm Insurance Private Agency- Customer Service Representative 2/2018- Present
Interact with customers daily via phone and email to provide information in response to questions about products or services and to handle and resolve complaints. Updating records and provide customers with information about their accounts. Filing paperwork, mailing, and utilizing computer technology to handle customer accounts and company tasks.
Congressional Country Club- Server 5/2015-11/2017
n My responsibilities are having knowledge of our restaurants’ food and wine menu to give our members accurate and sale worthy information I also greet members as they walk in, seat them, offer drinks, recite our specials, take their order, deliver their food, tend to special needs, charge their account correctly and send them off with full stomachs and happy faces.
Olive Garden- Server 2/2015-6/2015
n My responsibilities were greeting my guests, taking their order, delivering their beverages and food, and keeping my section in order.
IHOP- Server 5/2014- 4/2015
n My responsibilities were greeting my guests, taking their order, delivering beverages and food and keeping my section in order.
Yogen Fruz- Barista Summer 2010,2011,2012
n My responsibilities were greeting costumers as they walked in, explaining our unique menu, taking their order, creating the order in front of them, and charging them correctly.
Northwestern High School
Highly experienced in a fast-paced environment and able to master new skills and procedures quickly and efficiently.
Exceptional organizational skills and a tenacious attention to detail.
Driven by personal growth and continuous positive results.
Customer service oriented and outstanding interpersonal skills.
I am also bilingual, Spanish and English.
References Upon Request