New Graduate
Shinell Burrell-Craige
7120 Hanover Rd
New Orleans, La., 70127
H: ------------ | C: ------------
Email: ------------
Summary
New graduate seeking a role aimed at utilizing database knowledge, project management, analytical and problem-solving skills to enhance patient care through data integration and technical solutions.
Education
2019 | Grand Canyon University | Master of Science in Health Care Informatics
2017 | University of Holy Cross | Bachelor of Science in Biology
1999 | Bryman College | Medical Assistant
1995 | Booker T. Washington High School | General Studies
Skills
Health Information Technology (HIT), Electronic Medical Record (EMR), Microsoft SQL Server, Data Mining, Data Entry, Computerized Order Entry (CPOE), Medical Terminology, Customer Service, EPIC Systems, and Scheduling,
Experience
Lighthouse Louisiana – Temp Administrative Assistant, May 2018 - September 2018
Responsible for the competent management of administrative and office support functions of the Program Director.
Streamlined daily operations by preparing correspondences, maintaining calendar, transcribing meeting minutes, managing records/documents, and providing inventory management.? Developed marketing strategies and increased transportation enrollment by 10%.
Planned and mobilized successful conferences and events by securing vendors and sponsors well under budget.
St. John Medical Center - Medical Assistant, August 2011 - May 2013
Commended for attentive customer service for 7 long-term care facilities and earned recognition for Health and Wellness Training.
Identified opportunities for improvement. Collaborated with cross-functional teams to ensure daily activities aligned with the workflow goals.
Screened patients for medical care, allergies, medication/surgical history and updated them in Electronic Medical Record system.
Assisted physicians by taking vitals, administering vaccinations, addressing medication requests, and scheduling appointments.
Ochsner Hospital – Patient Service Representative, February 2006 - July 2009
Perform clerical functions as part of a care team supporting an identified group of physicians and patients
Greet/register and check-in patients upon arrival in a courteous and respectful manner
Verify insurance
Demonstrated excellent customer service skills in all interactions.
Assist members of the care team by processing all forms, business messages, and referrals.
Perform a variety of clerical duties including filing, mailing, logging, copying, retrieving information, faxing and operating standard office equipment.
Schedule appointments with 95% accuracy
Shinell Burrell-Craige
7120 Hanover Rd
New Orleans, La., 70127
H: ------------ | C: ------------
Email: ------------
Summary
New graduate seeking a role aimed at utilizing database knowledge, project management, analytical and problem-solving skills to enhance patient care through data integration and technical solutions.
Education
2019 | Grand Canyon University | Master of Science in Health Care Informatics
2017 | University of Holy Cross | Bachelor of Science in Biology
1999 | Bryman College | Medical Assistant
1995 | Booker T. Washington High School | General Studies
Skills
Health Information Technology (HIT), Electronic Medical Record (EMR), Microsoft SQL Server, Data Mining, Data Entry, Computerized Order Entry (CPOE), Medical Terminology, Customer Service, EPIC Systems, and Scheduling,
Experience
Lighthouse Louisiana – Temp Administrative Assistant, May 2018 - September 2018
Responsible for the competent management of administrative and office support functions of the Program Director.
Streamlined daily operations by preparing correspondences, maintaining calendar, transcribing meeting minutes, managing records/documents, and providing inventory management.? Developed marketing strategies and increased transportation enrollment by 10%.
Planned and mobilized successful conferences and events by securing vendors and sponsors well under budget.
St. John Medical Center - Medical Assistant, August 2011 - May 2013
Commended for attentive customer service for 7 long-term care facilities and earned recognition for Health and Wellness Training.
Identified opportunities for improvement. Collaborated with cross-functional teams to ensure daily activities aligned with the workflow goals.
Screened patients for medical care, allergies, medication/surgical history and updated them in Electronic Medical Record system.
Assisted physicians by taking vitals, administering vaccinations, addressing medication requests, and scheduling appointments.
Ochsner Hospital – Patient Service Representative, February 2006 - July 2009
Perform clerical functions as part of a care team supporting an identified group of physicians and patients
Greet/register and check-in patients upon arrival in a courteous and respectful manner
Verify insurance
Demonstrated excellent customer service skills in all interactions.
Assist members of the care team by processing all forms, business messages, and referrals.
Perform a variety of clerical duties including filing, mailing, logging, copying, retrieving information, faxing and operating standard office equipment.
Schedule appointments with 95% accuracy