Natalie Rodriguez's Resume
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Natalie Rodriguez's Resume

JAMAICA, NY 11435
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NATALIESFLORESNY@GMAIL.COM
NATALIE RODRIGUEZ

SKILLS
Fluent in Spanish and English, Highly Adaptable, Dependable, Great Memory, Efficient, Organized, Patient, Punctual, Confident, Flexible, Ability to work Independently, and a Resourceful Team Player. Proficient in all Microsoft Programs (Word, PowerPoint, etc), Apple Programs (Page, KeyNote, etc), Social Media/Marketing, Customer Service, and Sales Operations.

EXPERIENCE

Dynamic Physical Therapy, Flushing, NY � Receptionist/PTA
MAY 2019 - PRESENT
Greeted and welcomed guests as soon as they arrive at the office. Answered, screened and forwarded incoming phone calls. Performed other clerical receptionist duties such as filing, photocopying, and faxing.
Scheduled and simplified clinic's appointment, private folders, business mail and financial accounting records.
Organized and evaluated office procedures to ensure an effective and efficient work flow.
Obtaining referrals and pre-authorizations as required for procedures. Checking eligibility and benefits verification for treatments and procedures.
Aiding therapists by doing ultrasound on patients, making cervical and lumbar hot packs as well as cold packs for the patients.

Gera�s Cakes Bakery, Garden City, NY � Assistant/Cashier
JULY 2017 - AUGUST 2018
Created marketing initiatives like using social media such as Instagram and Facebook for promotion leading to a successful amount of exposure.
Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
Processing refunds and exchanges, resolving complaints.
Maintaining a clean workspace.

VOLUNTEER WORK

St. Pius V Parish, Summer 2016, Jamaica, NY
Organized and handled food drives and fundraisers for the church. Gained the ability to plan, organize, and work with people to establish and meet goals.

Just Leadership USA, Summer 2018, New York, NY
Participated in volunteer nights which focused on writing and reading the letters of inmates, informed them about JSLUSA: the organizations Close Rikers campaign and prison reform. Reading and writing letters were also meant to provide solidarity and moral support to the inmates who were often serving time for misdemeanors.

EDUCATION

Brooklyn College, Brooklyn, NY � 4 Year Degree � Current GPA 3.4
FALL 2018 - PRESENT
Excelsior scholarship recipient (Fall 2018-Present)

Academy for Careers in Television in Film, Long Island City, NY � High School Diploma � GPA 3.5
SEPTEMBER 2014 - JUNE 2018