NATALIE MCCLELLAND
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Location: Scottsdale, AZ, USA
School: Columbus State Community College
Field of study: Veterinary Technology

NATALIE MCCLELLAND

NATALIE MCCLELLAND
------------∙ ------------∙ Scottsdale, AZ 85257

Professional with extensive experience in administration, customer service, healthcare and veterinary care.
Detail oriented and skilled in data entry, proficient and accurate typist. Skilled providing excellent customer service. Reliable worker always willing to go the extra mile.

QUALIFICATIONS SUMMARY:

∙Computer Proficiency ∙Customer Service ∙Record Keeping ∙Clerical Duties
∙Microsoft Office ∙Training Volunteers ∙Database Operation ∙Data Entry
∙ Front Desk/ Reception ∙ File Management ∙ Healthcare Administration ∙ Patient Care

PROFESSIONAL EXPERIENCE:

2017-Present Animal Care Technician, Arizona Animal Welfare League Phoenix, AZ
∙Feeding, watering and assisting feline patients before and after surgeries.
∙Cleaning, stocking, and laundering linens.
∙Training and orienting new volunteers.

2017-2017 Sales Associate (Seasonal), Phoenix Zoo Phoenix, AZ
∙Provided customer service and assisted gift store customers.
∙Cashiered purchases, and handled debit, credit and cash transactions.
∙Inventoried new products and stocked shelves.

2015-2016 Veterinary Receptionist, Arizona Spay and Neuter Clinic Scottsdale, AZ
∙Answered phones, scheduled patients, provided information and made reminder calls.
∙Charted, filed, and performed data entry.
∙Entered and balanced daily financial transactions into database.

2003-2015 Medical Transcriptionist, Honor Health Scottsdale, AZ
∙Transcribed radiology reports, x-rays, ultrasounds, tomography and radiology procedures.
∙Utilized data entry and medical terminology to draft detailed reports.

ADDITIONAL RELEVANT EXPERIENCE:

Receptionist/ Veterinary Technician, ALLPETS Pickerington, OH
∙Answered phones, scheduled patients, provided information and made reminder calls.
∙Charted, filed, and performed data entry of medical and financial records.
∙Entered and balanced daily financial transactions into database.
∙Inventoried, ordered and purchased supplies.
∙Drew blood work, processed labs, surgery preparation, sterilized instruments and performed dental cleaning.

EDUCATION & TRAINING:
Medical Transcription/Terminology Certification, Southeast Business College Lancaster, OH
Associate’s in Applied Sciences in Animal Health Technology, Columbus State Community Columbus, OH