Nadezhda Shilova Resume
NADEZHDA SHILOVA
14050 Biscayne blvd, apt. 515, North Miami Beach, FL, 33181
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Date of Birth: July 4,1988
SUMMARY
I would like to pursue a career in an organization that gives opportunity to enhance my knowledge and skills. Working knowledge of data entry system, standard office equipment, programming languages, web site development, photography and graphic design. I have experience working with customer service, have good communication skills. I am a fast learner and able to work as with a team as alone.
EDUCATION HISTORY
School / Educational Institution Major Degree Year
Broward College Software development Associates in Science 2020
School of Continuing Education Digital Photography and Adobe Photoshop Certificate 2018
Gold Coast Schools
Commercial Real Estate Investment Certificate 2018
Florida Keys Community College English As Second Language Certificate 2014
Technical University Computing and Engineering Bachelor of Science 2012
High School # 89 High School Diploma 2005
SKILLS AND QUALIFICATIONS
• Accurate, detailed and organized
• Problem – solving skills and critical thinking
• Customer Service & Sales Associate
• Bilingual (English/Russian)
• Microsoft Office, C, C++, Java, Python, HTML5, CSS3, Java Script
• Frameworks: WordPress, OpenCart, Bootstrap
• Graphic design: Adobe Lightroom, Adobe Photoshop
• Operating Systems: Windows, Mac OS, Linux
EMPLOYMENT HISTORY
SUSHI SAKE RESTAURANT, North Miami Beach, FL January, 2016 – Present
13551 Biscayne blvd., North Miami Beach, 33181,------------
Server/ Cashier
• Delivered excellent service by greeting and serving customers in a timely, friendly manner.
• Carefully and attentively take customers’ orders by phone and in person.
• Achieve performance and team goals.
• Interact with customers to provide good customer service and obtain product quality.
• Operated a cash register to process cash and credit card transactions.
• Responsible for cash flow and receipts in the cash register.
• Suggest additional items to customers, as appropriate, to increase restaurant sales.
• Teach new staff members.
MARKET PLACE, Key West, FL April 2012 - May 2014
1007 Duval street, Key West, FL, 33040
Salesperson/Cashier
• Operated a cash register to process cash, checks and credit card transactions.
• Responsible for cash flow, checks and receipts in the cash register.
• Maintained daily record of all transaction.
• Responsible for closing a cash register.
• Recommended merchandise based on customer needs.
• Made sure that all customers received their receipts.
• Shared information about the quality, value and style of products to influence customer buying decisions.
• Exchanged merchandise for customers and accepted returns.
• Managed a wide range of accessories and clothes.
• Trained new people and shared knowledge with them about merchandise and customer service.
NADEZHDA SHILOVA
14050 Biscayne blvd, apt. 515, North Miami Beach, FL, 33181
------------
------------
Date of Birth: July 4,1988
SUMMARY
I would like to pursue a career in an organization that gives opportunity to enhance my knowledge and skills. Working knowledge of data entry system, standard office equipment, programming languages, web site development, photography and graphic design. I have experience working with customer service, have good communication skills. I am a fast learner and able to work as with a team as alone.
EDUCATION HISTORY
School / Educational Institution Major Degree Year
Broward College Software development Associates in Science 2020
School of Continuing Education Digital Photography and Adobe Photoshop Certificate 2018
Gold Coast Schools
Commercial Real Estate Investment Certificate 2018
Florida Keys Community College English As Second Language Certificate 2014
Technical University Computing and Engineering Bachelor of Science 2012
High School # 89 High School Diploma 2005
SKILLS AND QUALIFICATIONS
• Accurate, detailed and organized
• Problem – solving skills and critical thinking
• Customer Service & Sales Associate
• Bilingual (English/Russian)
• Microsoft Office, C, C++, Java, Python, HTML5, CSS3, Java Script
• Frameworks: WordPress, OpenCart, Bootstrap
• Graphic design: Adobe Lightroom, Adobe Photoshop
• Operating Systems: Windows, Mac OS, Linux
EMPLOYMENT HISTORY
SUSHI SAKE RESTAURANT, North Miami Beach, FL January, 2016 – Present
13551 Biscayne blvd., North Miami Beach, 33181,------------
Server/ Cashier
• Delivered excellent service by greeting and serving customers in a timely, friendly manner.
• Carefully and attentively take customers’ orders by phone and in person.
• Achieve performance and team goals.
• Interact with customers to provide good customer service and obtain product quality.
• Operated a cash register to process cash and credit card transactions.
• Responsible for cash flow and receipts in the cash register.
• Suggest additional items to customers, as appropriate, to increase restaurant sales.
• Teach new staff members.
MARKET PLACE, Key West, FL April 2012 - May 2014
1007 Duval street, Key West, FL, 33040
Salesperson/Cashier
• Operated a cash register to process cash, checks and credit card transactions.
• Responsible for cash flow, checks and receipts in the cash register.
• Maintained daily record of all transaction.
• Responsible for closing a cash register.
• Recommended merchandise based on customer needs.
• Made sure that all customers received their receipts.
• Shared information about the quality, value and style of products to influence customer buying decisions.
• Exchanged merchandise for customers and accepted returns.
• Managed a wide range of accessories and clothes.
• Trained new people and shared knowledge with them about merchandise and customer service.