My Resume
JOY CLEMENT
208 S Elton Circle
Meridianville, Al 35759
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OBJECTIVE
Obtain gainful, long-term employment with an established company where I may contribute by supporting their goals and mission by utilizing my skills and abilities.
SKILLS AND ABILITIES
Computer and internet search expertise including MS office suite products. Excellent customer service experience. Proven communication skills with a wide variety of clients. Ability to type 66wpm. Flexible, cooperative, hard-working and reliable team player.
EXPERIENCE
SYKES AT HOME
Customer Service Agent
3/2018-5/2019
Answer calls from members and prospective customers regarding various prices for services offered, troubleshooting website issues, and processing purchases for services.
ALORICA
Prior Authorization Tech
12/2017-2/2018
Answer calls from patients and providers requesting prior authorization for medications and process them.
DOLLAR GENERAL
Lead Cashier
7/2016-5/2017
Key holder position assisting managers with various tasks and conducting sales transactions.
Responsible for knowing money safe combinations and keeping them secure.
Balance money drawers and prepare deposit at store closing.
Continuously maintaining store cleanliness and stock.
Assist other cashiers as needed.
Check in vendors and record received merchandise.
ABILITY PLUS
Direct Caregiver 10/2013-05/2014
Provide assistance with activities of daily living to residents of a group home for intellectually disabled.
SITEL
Customer Service Agent10/2014-2/2016
Answer calls from customers of various companies/nature as a work at home agent.
Access information from several computer programs simultaneously to handle customer questions effectively and efficiently.
Worked for AON Hewitt processing annual enrollment for multiple employee benefit programs.
Worked for Frontier Airlines booking reservations and handling escalation calls.
EDUCATION
January 2019- May 2021
Associate's degree medical assistant online
1999 Advanced Diploma
Deshler High School Tuscumbia, Al GPA: 3.3
Member of National Honor Society, Marching and concert band, FCA, FHA, Who’s Who Among American High School Students
JOY CLEMENT
208 S Elton Circle
Meridianville, Al 35759
------------
------------
OBJECTIVE
Obtain gainful, long-term employment with an established company where I may contribute by supporting their goals and mission by utilizing my skills and abilities.
SKILLS AND ABILITIES
Computer and internet search expertise including MS office suite products. Excellent customer service experience. Proven communication skills with a wide variety of clients. Ability to type 66wpm. Flexible, cooperative, hard-working and reliable team player.
EXPERIENCE
SYKES AT HOME
Customer Service Agent
3/2018-5/2019
Answer calls from members and prospective customers regarding various prices for services offered, troubleshooting website issues, and processing purchases for services.
ALORICA
Prior Authorization Tech
12/2017-2/2018
Answer calls from patients and providers requesting prior authorization for medications and process them.
DOLLAR GENERAL
Lead Cashier
7/2016-5/2017
Key holder position assisting managers with various tasks and conducting sales transactions.
Responsible for knowing money safe combinations and keeping them secure.
Balance money drawers and prepare deposit at store closing.
Continuously maintaining store cleanliness and stock.
Assist other cashiers as needed.
Check in vendors and record received merchandise.
ABILITY PLUS
Direct Caregiver 10/2013-05/2014
Provide assistance with activities of daily living to residents of a group home for intellectually disabled.
SITEL
Customer Service Agent10/2014-2/2016
Answer calls from customers of various companies/nature as a work at home agent.
Access information from several computer programs simultaneously to handle customer questions effectively and efficiently.
Worked for AON Hewitt processing annual enrollment for multiple employee benefit programs.
Worked for Frontier Airlines booking reservations and handling escalation calls.
EDUCATION
January 2019- May 2021
Associate's degree medical assistant online
1999 Advanced Diploma
Deshler High School Tuscumbia, Al GPA: 3.3
Member of National Honor Society, Marching and concert band, FCA, FHA, Who’s Who Among American High School Students